Hotel Dengan parking di North Dakota, United States

When we got to the hotel there was a lot of construction happening inside and no one addressed it. No one said, sorry for the mess or disruption. At one point the beds were totally vibrating from the work being done. Then, the toilet got clogged. We called down and they said that there was no maintenance guy on duty but they brought me a plunger... Even when the blockage was cleared, the toilet would not flush properly. I finally went down to the desk to see what to do next. The girl at the front desk said she could ask the maintenance guy from next door to come or we could switch rooms. I said that if he came soonish, we would keep the room. The man came and was able to correct the toilet issue and we had no further problems with that. Finally, the kids were pretty excited to go swimming, but the hot tub was empty. The pool was so cold the kids were in for a few minutes but couldn't stay because the water was so cold and the chlorine was so high that it burned the eyes to just be in the room. We were able to eat enough breakfast in the morning to satisfy us, but it was still hindered by the construction in the lobby. The Holiday Inn Express is not a bad place and is probably better when everything is working, but we were not the recipient of that kind of stay.

We ended up booking this place, but due to some car troubles we arrived late. I had called previously knowing that I would be late on arrival and making sure my reservation that I prepaid for would still be available. I was told by the receptionist that the room would be available upon my late arrival. When we arrived there was no one at the front desk to check us in and an attendant who helps maintain the property showed up. Apparently, the reservation was cancelled which made me upset. They had to call around and ask to instruct the attendant how to find my previous reservation and get me checked into a room, which took a while. The room was fine. It was nice they had a complimentary destination charger which you needed a code for in order to use.

The front desk worker was very friendly and even wished me a happy birthday! Very kind, even thought there was renovations happening in the breakfast area, it was still clean and quiet.

This hotel was fantastic from the moment I walked in the door. They were able to get me a room on the bottom floor away from the elevator & near a side door for my dogs. This hotel had fresh coffee all day, a little store to shop in & our room was sparkling clean without a speck of dust (ours was Courtesey of Yvonne). The Hotel was very very quiet, staff were very friendly, kind and helpful when we had to unexpectedly book for a second night due to bad weather. I can't even begin to express how thankful we are that we were able to stay in the same room. Thank you Yvonne from room 115 12/27 & 12/28

Room was clean and the bed was comfortable. The room next to us had a very inconsiderate person in it. He had his tv on quite loud. It was hard to hear our TV. This continued throughout the entire night. I finally called the front desk at 1:00 am to ask if they could do anything about it. She said all she could do was to try and call the room. This obviously didn't work as the sound was on alll through the night and was still on when we left at 8:00 am. I talked to the front desk and all she said was that she was very sorry about it. Very frustrating!

I enjoyed getting out of town for the day, the desk staff were friendly and helpful and the room was comfortable and the tv was nice but there were a few issues. The bathtub in room 211 had mold growing; I had requested to be given a room on the upper floor. The pool was not able to be used right away because they had just put in chemicals…why not do this right after 11:00 when everyone has checked out. The breakfast was your typical hotel fair but the $12.99 price tag was a bit steep. It was nice to eat off of real plates and utensils.

Great staff. Rooms were clean, pool and whole pool area was clean, gaming area was also clean. That's a pretty hefty accomplishment, considering how messy some of the hotel ”guests” were. Food at the restaurants was pretty good. Definitely met my expectations. Restaurant staff was also top notch. We came solely for the kids to use the water park & they had a blast. Great hotel for young families. My only complaint is the beds were not very comfortable. The metal bed frames do not provide very good support at all.

The location to the hospital was a plus, the design of the room was excellent, upscale. the staff was very friendly and helpful. the only issue was they installed a tv box and the remote wasnt working, so stuck on one channel. the fridge wouldnt shut, so it kept drinks warm. could use a night light. thank you for your friendliness and the continental breakfast, and emenities.

The service was super friendly - we had our two small children at the free breakfast (amazing btw) and they gave us a bag of books to look through - each child got to take one home! Pool & hot tub were clean and we had it all to ourselves. Big suite with two bedrooms, fold out couch for the kids and everyone had their own tv. Will definitely visit again.

Overall a good stay. Parking in the ramp is a breeze. Downtown location is convenient. Staff were friendly and helpful. Enjoyed the complimentary bathroom amenities, they are different from the usual hotel stay. Tasteful decor.  The carpet in our room is worn and had a big stain. Bathroom tile could use a good steam as the grout is quite black.