Hotel Dengan Pools di Santiago Metropolitan Region, Chile

It is an old hotel, but the only problem is that the check-in efficiency is too low. It takes 15 minutes to confirm the check-in. Facilities: Overall, it is considered to be the top STGO Hygiene: No problem Environment: The scenery is not bad Service: I have to complain that I was charged for requesting a few more bottles of water from the waiter.

Sure! Here's a sample review for a hotel: --- **Exceptional Stay at The Grand Harbor Hotel!** I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere. My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes. The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared. One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive. The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep. Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!

This is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues. The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.

We were very frustrated upon arrival as we had advised our flight and ETA and nobody was there to pick us up. We had to pay US$32.00 to take a taxi which was crazy and upon arrival at hotel we were told that the phones were donw (as we did try to call several times without a response). There should have been some form of communication even via Whats app or email and there was none. The phones had been down since 10 am that morning. Before storm started In the evening we had dinner and the service of 3 people was super slow with a number of people being frustrated. On the other hand next day for lunch we had Monica and she was amazing waitress.

It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give. From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service. I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE

We chose this hotel because it offered a free airport shuttle, which was perfect since we had an early flight to Easter Island the next morning. The front desk service was excellent; they proactively booked our airport transfer and even sent reminders and important information via WhatsApp. The room was spacious, bright, and airy. To our surprise, the restaurant's food was also very good! 👍 So, this hotel comes highly recommended!

The service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, ”sweet twists” and coffee are all my favorites.

This a nice hostel with great potential. We had a lovely room with tv and kitchenette but the kitchenette wasn’t really usable as the job wouldn’t work and there wasn’t enough utensils. Similarly the outdoor shared kitchen didn’t have enough utensils to be usable. The pool area was nice enough. Our highlight though was the breakfast and the lovely friendly lady from Nicaragua who was serving it, she is a great asset to the company. The area is ok and you can walk to the centre but it’s definitely not one of the best areas in the city.

According to the client, it is located in the north of the capital Santiago, where safety is the top priority and the surrounding environment is also good. It is only 20 minutes away from the airport and is convenient for travel.

i had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it -- from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, --- there is a spa, pool, bar, restaurant, outside space i adore the nespresso machine in the room as i drink coffee free breakfast, across from a mall and grocer... just take an uber to town nearby to parks and hillside viewpoints clean, comfortable, quiet, just made sense --- fantastic customer service all around ...the bed was huge, and very comfortable