Hotel Dengan Pools di Hunan, China

We had a fantastic time in Zhangjiajie and a big part of our experience was thanks to the hospitality of the staff at the Four Seasons Lai Riverside Resort Hotel. Even before checking in, the staff reached out and made sure we were okay getting to the hotel. Check-in was easy, our staff asked us about our plans and provided maps and directions for the activities we had booked. Hotel itself is very modern and clean. Would definitely recommend and would come back again. Location is approximately 10 minutes from the east gate of the National Forest Park and the hotel provides free taxi ride to the park

The resort is a little tricky to get to if you hire DiDi so make sure to utilize their free pickup service from airport or train station. They were very accommodating. We booked the hotel last min and they were able to arrange a driver to pick us up on the same day. Overall the stay was very comfortable and it’s located in a small village just steps away from one of the 5 entrances to the National Forest. We definitely enjoyed the small town feel. It was a nice trip to decompress after the lively, bright lights and bustling streets of Chongqing (which was also great!). The food they serve and free breakfast was very good. Will definitely stay here again when we revisit Zhangjiajie.

I ordered food late at night and there was no robot to deliver it to the room, so I called the front desk if they could bring it to the room. They refused and told me to get it myself. After going to the lobby I see the receptionist talking to the assistant, both of them are clearly not busy. Sure, I can get the food myself but when I'm paying the price for an Intercontinental hotel I would expect top tier service. And I've had hotel assitants bring the food to my room in chinese hotels that costs less than half the price of this one. Besides that, the hotel looked nice, and the room was good. The location is not really great if you plan to walk anywhere, but with a taxi it's acceptable. The view is pretty good if your room is facing south. Facing north (even with river view) it's not that spectacular.

I had a very pleasant stay at this Hilton hotel in Zhangjiajie with a few minor considerations. I stayed in room 826, which offered a spectacular view of Tianmen Mountain—definitely a highlight of the stay. The welcome and check-in process were very smooth and fast, and special thanks to Selina for her assistance. She was very helpful, especially in guiding me on how to order food after my late flight. The hotel showed great hospitality even before arrival by contacting me to offer airport pick-up, which was very convenient and well-organized. They also provided a complimentary transfer to the train station after check-out, which was a thoughtful touch. The breakfast had a good variety of both Chinese and international options, and the restaurant was clean with plenty of staff available to assist. One point to note is that the air conditioning is centrally controlled and was not turned on during my stay. The staff provided a fan and I opened the window, which worked, but it wasn’t the most comfortable solution. The hotel is located near the airport, so you will see and hear airplanes ✈️, though it wasn’t an issue for me. Overall, a comfortable stay with excellent service, great views, and convenient transfers.

This hotel went above and beyond during my stay. Rain who first greeted us was helpful from the very beginning of the stay until the very end. The hotel provided a detailed route for the Zhangjiajie National Park and even provided transportation to the park and pick up once completed. In addition they assisted with the luggage during check in and check out. If flying or riding into Zhangjiajie, the hotel does offer setting up transportation to and from the hotel if needed at a very reasonable fee. The hotel offered a buffet breakfast and complimentary tea with the tea master, who was also amazing at making the stay feel very welcoming. Once the tea master and Rain found out it was my birthday they made my day one to remember. The tea master wrote me a congratulatory calligraphy scroll and set up a cake with Rain to be given to me as well. The hotel also offered activities every evening. On the day I was able to attend, they taught me how to make peach cookies which was so fun and delicious. The tea master also showed us how to do calligraphy while we waited for the cookies to be baked. Rain set up a Wechat with the staff where I was able to conveniently pre order dinner, which was super delicious. My favorite was the eggplant with pork. I can't express in enough words how everyone here made the stay the most enjoyable. For anyone visiting Zhangjiajie, I highly recommend staying here. I wish I could have spent more nights here to enjoy the entire resort such as the heated pool and sunset terrace.

The concierge is really helpful and friendly. The hotel’s location is very convenient and is surrounded by many famous shops. For some reason, my room was changed on the second day. That Baroque-style room was really nice; I would book that room if I visit Changsha again.

hotel baru, Perkhidmatan: Perkhidmatan ini sangat baik selepas turun dari bas, mereka akan mengambil inisiatif untuk membantu membawa bagasi dan mendaftar masuk. Ia kebetulan hari jadi ibu saya, dan meja depan juga memberikan saya cenderahati, buatan tangan. menanggung untuk kanak-kanak, dan buah-buahan alu-aluan yang bertimbang rasa Mendapat sarapan tambahan Kebersihan juga sangat baik Saya berpuas hati dengan setiap butiran. Persekitaran: Ini adalah yang terbaik di Zhangjiajie Stesen bas terletak betul-betul di luar pintu Ia juga sangat dekat dengan Kawasan Pemandangan Gunung Tianmen dan mudah untuk dimakan. Saya terlupa untuk mengambil gambar bilik.

One of the best room and it look exactly like the image. 恬恬 (tian tian) has superb service, she helped and answered my question very fast. And so are the rest of the staff too; prompt and fast. Good stay and very helpful. Place is clean and room service is awesome. Location is literally right beside the tourist sport. Below the hotel has good coffee and tea as well (cha yan yue se) 很好，如过你看到这个评论。可以试一试。

We stayed two nights at the Grand Hyatt Changsha in a spacious deluxe king room with a sofa bed on Level 57, offering half river view and half city view. Unfortunately, the weather was foggy during our stay, so the scenery was hidden. The location is fantastic — Hisense Plaza (with Wenheyou) is right next door, and popular attractions like Wuyi Square, Pozi Street, and Du Fu Pavilion are all within a few minutes’ walk. Front desk service could have been more responsive when I tried to book an extra room for my sister on the first day. The front desk staff told me that the walk-in rate would only be available between 9–10am the next day. She took down my phone number and promised to call me back, but I didn’t receive the call until after 2pm the next day. Luckily I had reserved online in advance.  The true highlight was the housekeeping team — always smiling,warm, attentive, and thoughtful. They prepared children’s slippers and a toothbrush for my child, provided extra bottled water without being asked, and even left us a handwritten note saying they had discarded our unfinished cold tea and coffee and cleaned the cups for safe use. These small touches made our stay very comfortable and memorable, despite the foggy weather.

酒店的整體設計既壯觀又佈置的很温馨，房間層高3米以上，客房面積也非常大 ，衞生間和淋浴 浴缸 洗手池 分別獨立 設施先進，酒店的服務人員非常耐心，對待客人的態度既專業又貼心！特別感激Mandy Liu為我們耐心的協調場地，讓我們可以為同行的夥伴可以在異國他鄉慶祝生日！不僅對酒店，對中國都留下深刻的印象！ 決定今年改變旅行計劃，再次來中國旅行！ 謝謝酒店的工作人員，特別是Mandy Liu，感激你的付出和幫助！