Hotel Dengan spa di Brussels-Capital Region, Belgium

Pros: 1. **Convenient Location:** The hotel is right above various transportation hubs, including bus stops, tram stations, and a subway station. 2. **Close to Train Station:** The train station is large and very close; I walked there in 8 minutes, and the path was good, making it easy to pull my luggage. 3. **Modern Room Amenities:** The room has full electronic controls and air conditioning, so the hardware facilities are quite good. 4. **Modern Art Vibe:** I really liked the modern art atmosphere throughout the building. There were also many art books by world-renowned modern artists nearby, which I took some time to browse. 5. **Fresh Linens:** The bedding was relatively new, well-laundered, and neatly ironed. 6. **Excellent Breakfast:** The breakfast was fantastic! There was a chef making omelets to order, smoked salmon, and a variety of hot dishes every day. 7. **Shopping Nearby:** There's a large shopping mall and a commercial street just across the road. Cons: 1. **Housekeeping Issue:** One day, I turned on the 'make up room' light and left. The housekeeping department didn't clean my room. When I returned in the evening and saw them outside the neighboring room, I asked them to clean mine as soon as possible, and I went to the lobby to wait. After an hour and forty minutes, I came back, and the room still hadn't been cleaned. This felt disrespectful to me. I spoke to the front desk, and after a few more tens of minutes, I inquired again, and the room was finally cleaned. This issue didn't happen again. 2. **Water Stains:** Some of the facilities had white limescale, which should be cleaned more thoroughly.

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

We always stay at this hotel, and as usual, the property is very pleasant, clean, and comfortable. The front desk staff is particularly professional, welcoming, and attentive. We sincerely thank the reception staff for their responsiveness and quality service. It's this professionalism that will make us want to return.

Does what it says on the tin! Good location, efficient friendly staff and comfortable room. We would book again.

Very convenient location with only 1 min walk to metro. Big hotel with a lot of rooms and the rooms are in good size. Rooms are clean and nice and with coffee machine provided as well.

The TV couldn't cast, and the staff initially offered some compensation, but it wasn't provided when I checked out the next day. However, the staff were all very friendly, and the location is very convenient, close to the city center.

Hi and my friend have a lovely stay here, the breakfast was a 10/10 for me, because for someone like me on a weight loss journey and having calorie deficit breakfast was my highlight and taken that detox water before my breakfast was everything for me. We had a nice relaxing morning in the Sunna and bubble bath. The staff were so friendly and welcoming. And it was easy for us to move around because is close to the train station.

This beautiful boutique hotel gets five stars from us all round. The staff were friendly and extremely helpful. We had an amazing stay — everything was spotlessly clean, from the floor to the taps. The gym was brand new and immaculate. I loved the interior design of the hotel, from the colour scheme and décor to the furniture, coffee machine, cup and room amenities. It's clear that they pay attention to every little detail. Our room was quiet, which allowed us to recharge after our long-haul flight. We would definitely recommend it and can’t wait to go back.

This hotel boasts an excellent location, just a 10-minute walk to all the major attractions. However, the service needs improvement. On the day we were checking out, a staff member actually knocked on our door to clean the room at around 7 AM! And then claimed we hadn't put up the 'Do Not Disturb' sign! Such service quality makes this hotel seem overrated.

Ideally located, I really appreciated the amenities, the gym, and the breakfast. A small downside is the paid access to the spa… €50 for 24 hours. A discount for hotel guests would have been very welcome. Also, the sauna is a bit small and very busy during peak hours. Furthermore, it was difficult for me to get extra water in the room because I was told that room service and the bottle itself would cost €17…