Hotel Dengan Spa di Fujian, China

We stayed at Paragon when we first got married, but didn't try the hot springs. Now, on our second visit, our child is already four and a half – time really flies! This time, I originally booked a villa room, thinking it would have a private hot spring. At check-in, we were even upgraded to a courtyard room. But when we entered the room, I was really disappointed. The room was super tiny; all the space was given to the courtyard, and there was only a narrow path between the TV and the bed. After dinner, the more I thought about it, the more uncomfortable I felt, so I went to the front desk to give feedback. The trainee staff member and her supervisor were excellent; they immediately moved us to a family room on the 17th floor of the main building and gave us unlimited hot spring tickets. Our child was thrilled to see the tent and toys in the new room. So, definitely don't book the villa rooms; the difference in quality is stark. As for the hot springs, I recommend going first thing in the morning. Each spring is clean and smells lovely. When we went on the first evening, some of the springs even smelled like urine. Overall, after moving to the main building, we were satisfied with the service and everything else. It's great for a weekend getaway. When we were leaving, Cody Chen even came over and proactively offered to arrange parking for us if we visited the ancient town.

I saw a promotion for this hotel on Xiaohongshu and thought it looked great, so I immediately booked a room, arriving with high expectations. After a long journey, the staff told us there was construction outside our room and asked if we wanted an upgrade, saying we could see the room first before deciding. It was also a dark, cold, and rainy day. Honestly, if a room is going to negatively impact the guest experience, especially on a weekday when the hotel isn't fully booked, the hotel should proactively switch the room for the guest. This is the only hotel I've ever encountered where, when the room type isn't ideal, guests are expected to pay extra to upgrade. The hotel shouldn't pass on the cost of being a 'victim' (due to construction) to its guests. Regarding the environment, when I opened the curtains, I could indeed see villas being built directly opposite, with construction workers visibly moving around. The road outside the hotel was also under repair. The overall experience was quite poor. As for the facilities, although the hairdryer was a Dyson, it was missing its attachment, making it difficult to style my hair. The hinge on the bathroom glass door was broken, causing it to make a super loud noise when opening and closing, and I even thought it was completely broken and couldn't be opened or closed properly. The same applied to the walls. Overall, the service felt superficial. Constantly asking 'how was your stay?' when they knew there was construction going on doesn't automatically equate to good service.

Before coming to Quanzhou, I spent a lot of time researching which hotel to book for my first stop. Influenced by some reviews, I initially chose a slightly more expensive hotel near West Lake over the Quanzhou Hotel, thinking it would be quieter. Luckily, for the third leg of my trip, I ended up booking the Quanzhou Hotel. Even though I only stayed one night, I have to say the experience was absolutely perfect. Although the hotel has been around for a while, it doesn't show any signs of age; it's clean and meticulously maintained. Its vintage decor actually exudes a sense of understated 'old money' luxury. The hotel's service is incredibly detail-oriented; it's clear that every staff member is well-trained, attentive, and considerate without being intrusive. The breakfast spread was also very rich and varied. As for the location, it's unparalleled – incredibly convenient for getting anywhere in the ancient city, whether on foot or by taking a 'xiaobai' (local small vehicle). I was thoroughly satisfied with every aspect, and I will definitely choose this hotel again next time I visit Quanzhou.

This was the worst InterContinental I've ever stayed at. The only redeeming qualities were the decent breakfast and the polite and courteous staff. Facilities: Although the hotel had AC controls, they were just for show and couldn't be adjusted. I woke up freezing in the middle of the night and had to call the front desk, who promptly sent an extra blanket. Unfortunately, I've already caught a cold. The decor is quite outdated, and the toiletries provided were less than what I've come to expect from other InterContinental hotels.

This isn't my first stay here; whether for business or personal trips to Xiamen, I almost always choose the Kempinski. The location is convenient, both within the city and for getting around. What I find best is how incredibly smooth the check-in process is at the front desk – there's practically never any waiting. For both travel and business trips, a seamless check-in right after arriving at the airport is the perfect start to a great experience. Beyond the silky-smooth check-in, let's talk about the stay itself. The hotel offers both firm and soft beds, catering to more guests, which I appreciate. The pool is fantastic; if you want to get a proper swim in, it fully delivers. The breakfast, facilities, and everything else truly meet the hotel's positioning. I believe everyone has certain expectations for different hotel standards when booking, so I won't belabor the point (the same goes for breakfast). Essentially, anything you'd expect, they have, and it's all complete. Finally, a word about the staff: friendly, appropriate, and prompt. I think these points alone are reason enough to choose this place. Oh, I almost forgot to mention, the view from the window is also satisfying! ✌️

The shangri-la putian is conveniently located opposite a huge shopping mall and beside a garden. The room was nice and cosy and the service was attentive and impeccable, with Melvin (?) accompanying us to the room and constantly asked if we needed help with anything. All the staff were friendly and helpful and gave us many suggestions on where we could go during our stay and rarely have we experienced such excellent level of hospitality when staying at similar hotels. The river view we had was amazing. Food at shang garden was tasty, and Lydia's service was excellent, offering us extra snacks and soup. The portions served were huge and reasonably priced. Highly recommended to anyone visiting Putian! 莆田香格里拉酒店地理位置优越，对面就是大型购物中心，旁边就是花园。房间舒适温馨，服务周到细致，一位名叫（Melvin）的服务员亲自送我们到房间，在大堂碰到我们时会问我们是否需要任何帮助。所有员工都非常友好热情，为我们提供了很多游玩建议。入住类似酒店，我们很少体验到如此卓越的服务。房间的河景令人惊艳。香园餐厅的菜肴美味可口，服务员（Lydia）的服务也无可挑剔，还主动为我们提供了额外的点心和汤。菜量十足，价格也十分合理。强烈推荐给所有来莆田的游客！!

This is my second time in Quanzhou. I saw this hotel when I visited Xunpu Fishing Village and it left a great impression, so I decided to stay here. Oh my goodness, it was amazing! I booked a city view room, but because it was off-season, they upgraded me to a deluxe river view. The view truly blew me away! The room was incredibly spacious, and the bathtub had two floor-to-ceiling windows, offering fantastic views of both the bridge and the Ferris wheel – absolutely stunning. This hotel with its beautiful scenery is a must-stay when you come to Quanzhou. The deluxe river view king room offered expansive views and top-notch facilities. The mattress provided good support but was a little firm, and the bathroom was spacious and comfortable. The JInjiang River scenery outside the window was serene, and the service was professional and efficient. Overall, the experience was precise and solid, meeting brand standards, though it slightly lacked a surprising warmth or unique memorable touch.

Transportation: Very convenient to get around, and there are plenty of dining options nearby, right downstairs. Dining: The breakfast is extensive, featuring local Fujian specialties like fish balls and 'bian rou' (wonton-like dumplings), which were delicious. Hygiene: Very clean, and the bathroom has a great wet/dry separation, making for an excellent experience. Service: The service truly deserves full marks. The front desk staff always greeted us with a smile during check-in, and when we checked out, they thoughtfully gave our child a small toy, knowing we had a little one with us! Our child was thrilled and said they want to come back next time!

Good spread of breakfast except the coffee fromthe coffee machine were very cold. The staff were very helpful to warm it for us . All the staff were very helpful, especially Demi, David, Sandy n Fanny.

It's quite good. The hotel is very new. We arrived at night. The on-duty Xiaoling provided warm service. We upgraded the room type and delayed check-out until 2 o'clock. Parking is free during the stay. It is next to Wanda Plaza and convenient for eating. There are welcome fruits when you check in (but the freshness is average). There is a minibar and a capsule coffee machine in the room. The tea bags are TWG, and the quality is OK. The toiletries are also very good and smell good. There are tpyeC sockets and USB sockets, which are very convenient. Contact the front desk to provide children's toothbrushes and drinking water, and the response is timely. There is a swimming pool and gym on the sixth floor. The water temperature of the swimming pool is 28 or 29 degrees, which is suitable and not too cold. There is also a small sauna room, which is recommended.