Hotel Dengan Spa di Hebei, China

Service, staff and price…. Everything is perfect ! I’ve stayed at this wonderful hotel for four days and been deeply impressed by the hospitality and quality of the service the hotel has offered . Squeaky clean from inside out and housekeepers super helpful and accommodating! I will definitely come back in the future and recommend it to my friends coming to Shijiazhuang, China. If I have to say anything needing improvement , I’d like to suggest that the hotel management be a little tougher on the guests half naked in the restaurant for the breakfast buffet. I understand they might just come out it the cozy and hot Sauna. However , public decency also needs to be observed and displayed . By the way, I made a video clip on the half-naked male guest in the restaurant and the hotel employee standing on his side with a shirt in hands trying to convince the man to put it on . After posting it onto TikTok , it has more than 5000 views in two hours worldwide !

We chose this hotel, located just over 4 kilometers from the ”Only Dream of the Red Chamber: A Theatrical Fantasy City,” specifically to see the show. My two girlfriends and I booked a triple room. The room was spacious, with separate wet and dry areas, and the shower, toilet, and washbasin were three separate spaces, making washing up convenient and undisturbed. The room's Wi-Fi was also excellent, making it easy to transfer and share photos after returning to the room at night. Overall, a fantastic stay!

整個賓館豪華氣派，品味非凡，硬件精良，是正定區最貴的酒店。可是忍不住還是想吐個糟：1、房間及樓道𥦬户都鎖上了，不透氣，雖然服務員説已開業四年，但住進去還是會感覺憋悶。空調也開不了，服務員大姐挺好，也來幫忙，還是不行，最後把房間窗户開了鎖並打開，又給配了一台風扇吹，空氣才流通些。可問題是晩上開窗大貨車經過時聲音很大，關上窗又悶熱，簡直無法入睡。2、如此高大上的酒店，早餐咖啡機卻沒配咖啡杯，服務員讓我用柱狀杯喝，咖啡味道就不説了。3、酒店沒有任何提示説準備的簡易拖鞋需要付費，按照我們走南闖北的慣性，帶走了路上換腳。結果車到半路接到賓館電話説要付費，一雙25元，我去！反正下次再也不會住了。

We had a slight hiccup during check-in, and traveling with a child, I really didn't want any unpleasantness. However, thanks to the excellent service from Peach 🍑, everything was resolved smoothly. They never shied away from any issues that arose, always trying their best to offer a discount or a small gift to make my child happy. Sometimes, a hotel's quality isn't just about one person's opinion; if everyone could be a bit more considerate of guests, InterContinental would probably avoid a lot of problems! The bunk bed mattresses could definitely be softer; they were really firm, but my child still loved them, oh well!

Let me talk about the advantages first: 1: The front desk service of the hotel is very good! What is missing is what is missing, and a phone call is sent soon! 2: The hotel was newly built in 2023. Overall, the internal environment is beautiful and clean, and there is no smell! 3: There are few people and good water quality 4: The transportation here is convenient. The hotel has meals and can drive out to the city to find local food. The following is not enough: 1: The hotel is located near the train station, no matter whether it is day or night, there are non-stop trains passing by! 🙉🙉🙉🙉 Especially at night, this is not very good for those who have requirements for the sleeping environment! Too frequent! 2: We booked a comfortable twin room, the overall room is not very big, it can be said to be a bit cramped. In addition, the mattress here is very soft (different from person to person) and we are not sleeping very well. Good sleep quality can be ignored. . . . . Key special projects: Mid-levels Hot Springs are great! Breathing fresh air outside at night, while enjoying the moonlight! Very pleasant ～ What troubles and fatigue are all gone at this moment.

We only stayed for 1 night but really enjoyed the experience. Due to the centralized heating system, our room was extremely hot and reached 29 degrees celsius even with the window open. We ended up calling the front desk at 4:30 a.m., and within 10 minutes, someone arrived with a large fan. She helped us set it up and adjust the temperature, and it quickly became comfortable enough for us to fall back asleep. Thank you for the quick assistance!

The hotel wasn't crowded this season, so it was very quiet. The guy at the front desk even upgraded our room to a balcony room with a beautiful front-facing sea view! It was my first time seeing the ocean at night and in winter, and it had a unique charm! The next day the weather was great, and we even saw the sunrise – it really brightened my mood! The hotel facilities are quite good; even though it's 10 years old, it's still very clean. Every staff member was lovely, warm, and thoughtful. The hotel's location is also excellent, right on the beach, and there are many great restaurants nearby. It's definitely a good hotel I'd return to!

It's really good. In fact, its service has surpassed the price. The hotel is super big, the room is also big and clean, with a bathtub, the breakfast has a lot of variety, and the environment is particularly good. What I like most is the service, opening the car door, taking the luggage and delivering things, and the housekeeper added me to solve problems at any time.

The hotel's location is superb, making it incredibly convenient to reach all attractions. The staff were exceptionally friendly and welcoming! Breakfast offered a rich variety and superb quality. Dinner at the hotel restaurant was also fantastic; the food was wonderfully cooked and delicious. Even as a Southerner, I found the flavors perfectly to my liking! The cleanliness was also impeccable. This hotel is undoubtedly the top choice when visiting Chengde, and its number one ranking is absolutely justified!

The location of the hotel is very good, with direct ski-out access. However, guests need to walk some distance from the check-in area to the room. There are no shops nearby; the nearest one is about 2.5 km away and requires driving. The rooms are warm and equipped with basic necessities. There is a closet and a few hangers, but there is clearly not enough space or equipment to dry ski clothes after skiing. The staff was polite, and check-in was allowed one hour earlier, which is appreciated. The room cleanliness was below expectations. While the bed and towels were clean, there was a lot of long black hair on the floor and debris between the sofa cushions. Towels were not changed for two days, and no wet cleaning was done during this period. The hotel is in the mid-price category and is relatively affordable for a stay of several days, but housekeeping and room maintenance need improvement.