Hotel Dengan spa di Suffolk, United Kingdom

Small double room, very soft mattress, bathroom was tiny, no surface for your washbag etc, very tatty bathroom suite, sink cracked from top to bottom, shower leaked so badly that the flooring was warped and leaked onto bedroom carpet leaving wet patch after each use.

A very foggy cold night after a busy day it was nice to be welcomed by a friendly and informative receptionist. One nights stay room with small balcony overlooking the golf course and an incredible heater. Water pressure in shower is low but water hot The rooms feel they would benefit from being updated a few ******* . *TV remote didn't turn TV off had to get up and pop hand behind set and turn off at socket. **The hair on the bath definitely not mine! **No obvious hairdryer. ***Room Service called twice extn not answered went via reception transferred to the bar salmon cream cheese on brown ordered arrived quickly unfortunately on white bread. Pink G&T delicious. Breakfast. Warm welcome and explanation offered from team. Great variety and the hot food was hot. **** The team brief at the bar perhaps could have been carried out elsewhere. Checkout painless.

First time staying in a Holiday Inn, and it was a fairly positive experience. The room was very clean and the attention to detail was good- but the hotel felt outdated, which is a shame. Very peaceful night's sleep with very comfortable beds. Staff were pleasant and helpful.

The beauty of the trip opened when I arrived at this hotel. The Uber driver who sent me was very happy to say to me when he arrived at the hotel door: This hotel is great. The room and dinner experience after check-in are very pleasant. The room is very old and very cross, I really like two nights here. Quiet, beautiful, warm... The town is beautiful and the hotel is beautiful.

Service was good, lodge is a short scenic walk from the hotel, the grounds are stunning and definitely worth a visit. I can’t wait to come back.

Beautiful location excellent spa and pool Breakfast was so good fresh strawberries from local farm everything was perfect

Beautiful hotel. Room not brilliant for the cost. Cold but sorted in the end