Excellent location, cleanliness, service and spacious cozy hotel.
Breakfast spread is good. Area of improvement:
- provide Cappuccino n latte machine
- provide real juices not drinks
Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
Pertama kali menginap di sini, semuanya luar biasa. Perkhidmatannya sangat baik terutamanya Deya, dia sangat profesional dalam mengendalikan saya semasa daftar keluar. Dan semua kakitangan lain juga hebat. Sarapan pagi juga sedap walaupun agak sibuk. Walaupun begitu, saya benar-benar menikmati penginapan yang menyenangkan.
Sememangnya hotel terbaik di Medan!
Sarapan pagi yang luar biasa dengan kopi ais terbaik yang pernah saya nikmati. Perkhidmatan sangat baik dengan sekurang-kurangnya 3-4 kakitangan datang ke meja saya untuk membawakan saya telur yang dibuat mengikut pesanan, roti bakar Perancis yang dibuat mengikut pesanan, kopi, dan sebagainya.
Brian sangat hebat!
Secara keseluruhan kakitangan hotel yang mesra, membantu dan mesra. Mereka menaik taraf kami ke bilik deluxe apabila mereka mengetahui bahawa kami menyambut bulan madu dan memberi kami kek. Sangat kagum dengan perkhidmatan pelanggan mereka.
Bilik bersih, kemas dan kemas. Pengemasan yang baik dengan kemudahan yang mencukupi.
Hotel ini terletak di tengah-tengah bandar. Centre Point terletak betul-betul di sebelah hotel, manakala tempat makan dan tempat membeli-belah terkenal lain hanya berjalan kaki dari hotel. Kereta api ke lapangan terbang hanya terletak dalam jarak yang dekat.
Sangat mengesyorkan hotel ini dan saya pasti akan tinggal di sana lagi.
Good:
- Firm and big mattress
- Friendly staff
- No sound of a mosque to keep you awake at night
- Very nice shower
Could be better:
- Sound insulation in general; I would have liked it if during the night the hotel would turn off the music that is played in the hallway all day. I'm a very light sleeper so I require my earbuds every night. It's easy to hear the sounds coming from the neighboring rooms as well.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
Biliknya besar dan sangat bersih. Tandas dilengkapi dengan tab mandi dan pancuran mandian di bilik kecil yang berbeza. Sangat mewah. Sarapan pagi sangat memuaskan. Saya sangat menikmati makanannya kerana terdapat pelbagai jenis hidangan dan sarapan pagi juga dihidangkan di tingkat atas di mana pemandangan sekitar Medan adalah sebahagian daripada hidangan. Sungguh menakjubkan! Saya akan datang ke hotel ini jika saya melawat Medan dalam masa terdekat!
Tiada pengering rambut dan elektrik tidak stabil. Tiada kawasan umum untuk makan kek hari jadi saya atau sebarang hidangan istimewa untuk hari jadi. Sudah tentu, televisyen penuh dengan bunga salji. Namun, lokasinya sangat baik dalam jarak 40 minit ke lapangan terbang antarabangsa.
Sebenarnya hotel ini masih 1 grup dg darma agung tp fasilitas nya berbeda. Smpai di hotel ini exited sm lingkungannya, area hotel luas kl 2 hr di sni puas lah explore hotel aja dan sekitarnya. Lokasi hotel ada danau yg bisa dibuat mandi krn tdak dalam. 7 menit dr hotel udh pelabuhan a****ta, ada kolam renang nya. View dr kamar lgsung menghadap danau, ikan2 di danau terlihat.. Jd seru utk anak2. Depan hotel psr tradisional bs explore cari2 baju khas danau toba. Km ambil kamar superior B menghadap danau hanya byr Rp. 359.000 ... Sangat worth it 👍, lbh lengkap boleh cek ig @nurainisribina
Sangat Baik
12 ulasan
8.3/10
Harga bermula
PHP 1,071
satu malam
Semak Ketersediaan
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Amazing
GGuest Userthe location is very convenient, it is near to the train and subway.
There are shopping malls nearby, and some famous site viewing.
The hotel is nice, rooms are big, food are quite good. Service is very good!!
The lounge is good for chatting and business meeting too.
SSky Night 25Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
GGuest UserOverall good and would probably stay again.
- managed to do online video meetings as wifi was strong
- comfortable and large bed, however bedding was a little stained
- only one lift worked which meant slight wait times, but the second elevator was fixed by our departure
- good location, hectic but as expected, can get all food delivered
- gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in
- pool area was nice and not too busy
PPeachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
RRefaategThe Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
KKite01Location was strategic as it was just a short walk away from the train station from KNO airport. It also has access to Centrepoint mall which is very convenient for some air cond in need during hot travel weather
Best service I've encountered as my wife misplaced her glasses during a spa therapy the night before us checking out. The staff went above and beyond to contact the night shift personnel to enquire and we found the glasses with housekeeping.
We can't simply just put our gratefulness into mere words. But thank you so much to all the staff in Karibia.
AAnonymous UserThe room was very spacious for a family, although it felt a bit old-fashioned. We were very comfortable staying there for almost a week. The three rooms made us feel at home. However, there were no kitchen utensils. Hopefully, this can be improved in the future. We will be back again.
KKathrin-STRThe room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.
GGuest UserInitially, the hairdryer in my room was broken and wouldn't turn on. I tried calling customer service from the room phone four times, but no one picked up. Since I was already running late, I went down to the reception. They said they'd fix it, but after a long wait, it still wasn't done. I asked if there was another hairdryer I could use, but there wasn't. After repeatedly checking back in my room and getting nowhere, I decided to check out. Then, to my surprise, the key was missing, even though I had just used it, and they asked me to pay for it. I left 50,000 IDR and left because I was so late due to waiting for the hairdryer. Just five minutes after leaving, I received a call asking me to pick up a charger I supposedly left behind, but it wasn't even my charger. They also returned 100,000 IDR, my deposit, even though they hadn't given it back when I checked out. It was a bit strange, but I'll only be staying there once. In my opinion, the service was very poor.
AAnonymous UserBook a family suite it comes with 2 rooms with a bathroom in each. However the cleanliness is not like what I'm expecting, it was quite dusty. The amenities weren't complete. Normally a hotel/cottage will provide an iron, but this cottage didn't. We have to call and keep asking from the receptionist yet they didn't send it till the next morning. As for the surrounding from outside the cottage looks very nice especially the morning weather, it was cold and it had a nice view around the cottage. You can take as many photos as you want around it before you leave.
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