Hotel Dengan spa di Uttar Pradesh, India

Hotel is good with all amenities near by But service very very bad or did not expect this from this hotel Very very very slow service n does not respond until 2 nd call Check out cleared but nobody come to help with the luggage even though it was mentioned they will send the support person in 5-10mins n until second reminder reception did not bother to send the guy. After the breakfast nobody there to respond what we need even mentioned they were little reluctant the 2 ladies( one in white shirt n other in red shirt) in the breakfast section. After couple of reminders we got what we need . Thanq for the guys in breakfast session for their prompt response n attention for what is required for my 78years old mom n made her comfortable for her choice of food . Food is good with all sorts of breakfast choices Strange thing which I noticed first time is during check out reception place nobody bothered to ask how was the stay 😃  Finally guys ( red)

We stayed at Radisson Blu Agra for three nights and had a really comfortable experience. The location is excellent and makes it easy to get to the Taj Mahal and other nearby sites. The spa was one of the highlights of our stay. A big shout out to the two ladies working there – it was honestly one of the most relaxing massages I’ve ever had. Breakfast and dinner at the restaurant were both great. The food was fresh, tasty, and there was plenty of variety. Lunch, on the other hand, was disappointing. On the first day there was very little selection, and on the second day it felt like leftovers from the night before. When you’re travelling around India, you want to try new food, not eat something reheated that you already had. The staff were lovely throughout our stay. Jitendra, Manish, Javid and Kushi stood out in the restaurant – all of them were kind, helpful and great at their jobs. Anil, the porter, was also incredibly friendly and made us feel welcome from the start. There were a few small things that could be improved. We noticed someone walking around swatting flies near the food, which is fair enough, but he was also on his phone and not clearing up the flies afterwards. We saw this happening near the salad area. The towels by the pool also had some stains, and the gym was very limited considering this is a five-star hotel. It would also be nice to have a proper ashtray outside for guests who smoke. Overall though, we had a lovely stay. The staff were kind, the room was comfortable, and the location is hard to beat. With just a few small changes, this hotel could be even better.

I've stayed a few times here and had very comfortable stays. On this occasion, the hotel was hosting an event, and very loud music was played until 3am. I asked the duty manager to ask them to stop the music, but they refused to do anything about the disturbance. Many people were complaining, but the hotel staff were unable to take a firm stance and turn the music off. I had a flight the following morning at 8am and it impacted my work the next day. Very disappointing handling of the situation by the duty manager.

Hyatt doesn't need a review anymore. Everything was perfect.

Really enjoyed our stay at the hotel. Our vacation was unforgettable. There were a few minor downsides, but we didn't pay them any mind. The room was spacious, and the service was excellent. The pool was great and warm. I especially want to highlight the breakfast and dinner buffets – they were magnificent. We had a fantastic time at Marriott Arghe and will definitely be back!

The hotel was great for its hospitality and the facilities. The breakfast was also nice with variety of Indian foods. I will definitely come back here next time I come to Varanasi,

Amazing hotel! It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality. Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle. Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel. When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.

The hotel is ok, the surrounding environment is too bad, there are many cars and many stray dogs, and the hotel is ok, the surrounding environment is too bad, there are many cars and many stray dogs

My fiance and I were so so SO blown away by this hotel's hospitality. We were celebrating a birthday and they treated us with a birthday cake surprise! Everyone in the hotel knew we were celebrating and they were just so kind! It was honestly so sad to leave this place!

Staying at ITC Mughal Hotel was an absolute delight! From the moment I stepped foot onto the property, I was greeted with warmth and impeccable hospitality. The ambiance of the hotel exudes luxury and elegance, with every detail thoughtfully curated to reflect the rich Mughal heritage. The room was spacious, meticulously clean, and adorned with luxurious amenities, ensuring a comfortable and indulgent stay. The dining experience surpassed all expectations, with a diverse array of delectable cuisines that tantalized my taste buds. The staff went above and beyond to cater to my every need, providing personalized service with a genuine smile. The hotel's lush gardens and stunning architecture provided the perfect backdrop for relaxation and exploration. Without a doubt, ITC Mughal Hotel has set the standard for luxury accommodations, earning my enthusiastic five-star rating.