Hotel Dengan spa di Hiroshima Prefecture, Japan

I picked the hotel for the location, this year my remit for hotels was to be as close to the beach as possible. The entrance is pretty spectacular, a shop and a cafe on the ground floor. There is a gym and an onsen (I couldn't go in as I am covered in tattoos - this is a normal rule in the onsen's. If you have tattoos and are not aware of this you should be travelling around Japan) There are multiple restaurant's on different floors. Hands down the best was the sky lounge on the 23rd floor amazing views and a selection of food either buffet style or an a la carte menu. I need to come back to sample the other restaurants, staff were very helpful and the hotel was spotlessly clean. Amazing location not too far from the city and the peace museum, there is a taxi rank outside the hotel my trip this morning to the station was so easy, taxi door to door. If you go I urge you to walk around the island as well wonderful views with little sandy areas to sit and relax.

The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.

Pros: 1. Excellent location. 2. Service was very good. 3. The hotel is quite new. 4. All basic facilities are well-equipped. 5. Breakfast was very rich and varied. 6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great. Cons: 1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby. 2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended. 3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.

Location ok, near the tramway, but not the nicest street. The room is very hot, uncomfortable and tiny. And it’s not exactly 2 beds. There’s one double bed and then there’s a very high and uncomfortable stepladder to reach a mattress that is very close to the ceiling. The staff doesn’t speak any English and we had to use Google translation with everyone. We were given the wrong room at first and waited 40 minutes to check-in. The woman didn’t know we had already paid for the room. Then the next day, we asked to leave our luggage before taking the train which they agreed to. And when we returned to gather them, they said they would charge us for this service as we were away for more than an hour. The staff wasn’t very cooperative or nice and wouldn’t let us leave. There is no sign or explanation anywhere about the fact that leaving your luggage is not free. It’s not written anywhere.

Facilities: The room was on the smaller side for two people to move around freely, but having a microwave was a great bonus. Cleanliness: Standard for a business hotel, with refreshed linens. Environment: Decent, and the location was superb. Service: The hot spring on the 10th floor was a pleasant experience, also featuring an outdoor pool and a sauna.

We had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.

Had basically zero complaints, room was clean and didn’t feel dated. Seemed good value for cost. Showers a bit awkward for people who are tall (6’3+) as I accidentally hit my head on the roof once but it was was not really an issue.

Hiroshima was a pleasant surprise! The city is quite large and beautiful. The hotel offers a shuttle van in the mornings that can take you to the JR station; just book it in advance at the front desk. The top floor has an onsen (hot spring bath), and after your soak, there's free ice cream. From 5 AM to 10 AM, they offer complimentary Yakult, and from 9:30 PM to 11 PM, there's free ramen and drinks. Don't miss out on these perks if you're staying here!

Although this hotel has been open for many years, its facilities are still relatively new and complete, and the rooms are exceptionally clean and tidy. The hotel warmly provides guests with snacks. We opted for breakfast and dinner, and the meals were surprisingly generous and varied. The hotel offers a shuttle bus service to and from Fukuyama Station, which can be reserved by calling the hotel in advance. The staff are English-speaking. The hotel's views are also worth mentioning: the vast ocean in front and the town and mountains in the back create a delightful and relaxing atmosphere. Overall, this is a very good review.

There is no airport bus, but you can book a taxi at the front desk. It costs 1,000 yuan per person to share a taxi with other guests, which is very cost-effective, but the time is fixed and you cannot choose it yourself. It is a bit expensive to arrange a car alone at 2,000 yuan.