Excelente servicio por parte del staff, la ubicación es excelente para hacer turismo en familia y las tarifas muy accesibles; sugiero inviertan en renovar las instalaciones y mi única queja fue el suministro de agua caliente el cual a veces daba problemas de manera frecuente.
SShaneThe location of the hotel is very good, in mira flores, walk two or three minutes to the seaside love park, you can take the most famous seaside cliff scenery. A few hundred meters from the hotel, there is the world's first restaurant
But the sea view room is not facing the sea, you can not book a sea view room.  The hotel as a whole is more like a boutique hotel than a luxury hotel, small and exquisite.
In addition, the booking price on the same day is four or five hundred cheaper than the advance booking, which is a big bug.
SS_KKWe stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
.
However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
GGuest UserLocation is unbeatable right in the Miraflores neighborhood. We stayed on the floor where all the rooms was newly renovated so that was very nice. Pool was closed for some reason, the spa locker rooms didn’t seem that lux. Staff were ok, nothing special, felt business-y and not very personal. Would stay here again.
AAnonymous UserVery good service, good attitude
Facilities: Complete
Hygienic: clean and tidy
Environment: Design and service of five-star hotel
Good and worth recommending. The best hotel in Lima. Very good stay. Nice. Will come again.
LLabudongIt's a quick Uber ride from the airport to the hotel.
There is a small shop next to it, and you can find Chinese food in 8-10 minutes' walk.
Breakfast is enough.
The Wi-Fi works well and the front desk is friendly.
GGuest UserVery friendly! We arrived in the morning and had not had time to check in. The buffet was almost over, so we went to eat the buffet first. The service attitude was also very good. The location was also good. It was just under renovation, the whole corridor had a smell, and the facilities in the room were also very old. In summary, the software was very good, and the hardware was average.
GGuest UserFriendly and helpful staff. The chef in the restaurant cooked for me the best stir fry. And the receptionists were all very helpful. The organized my tours for me
PPENGThe room is very old, but there are two big 𥦬 households blowing very 𨥤 clothes, I like to have windows open, there is a small room to dry clothes, go to the airport I booked at the front desk, it is a business car is big, the driver put English music for you to listen to
GGuest UserStayed here many times, close to the business district, restaurants, the beach, etc. The staff is also very nice 👍🏻 The breakfast is rich, and I like cassava the most. I order an omelette every breakfast.
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