Hotel 3 Bintang di Marrakesh-Tensift-El Haouz, Maghribi

What a gem of a property in the Accor catalog of accommodation and hospitality! I am a senior, solo, single traveler, and Ibis rooms are just fine with me! The Wi-Fi could be a little bit better, but that's the problem with the vendor and the Internet service Provider, not the Ibis. Although this Ibis would be within their rights to demand better service- in 2023, with 100+ rooms. I came directly from an Ibis in Lisbon, which had fewer items for breakfast, and no Chef for evening dinner! The breakfast is a wonderful mix of Moroccan, Arabic, French foods, but also American/English. Scrambled eggs are made without dairy, and I brought my own gluten-free bread from Carrefour to be sure. While they do have a container of Honey, I bring my own, as I don't like touching containers and spoons touched by other customers... another customer absconded with my honey yesterday, and one of the wait staff had to retrieve it! Three languages are spoken here: Moroccan, Arabic, French, and plenty of English. Any word that is too specific can be translated on any of the web translation sources. Like when I needed to explain that DHL was bringing a package with my gluten-free chocolate chip cookies that Carrefour does not stock! There's been some shuffling of the wait staff in the last few days, but besides being new, quiet, and shy, they are all talented and all understand hospitality. The evening dinner is attended to by the top echelon of the hotel staff and everything is more than fine – which in my case means a very plain and simple American taste. Since I don't carry currency, the evening food bill goes on my room tab. Breakfast was part of the booking in the first place, but I don't fully understand what ”half-board” means, if that means evening dinner, so I will be inquiring about that. Being next-door to the train station means it's a three minute walk to excellent sight seeing and people watching. And McDonald's of you so care, and at least two mobile phone SIM shops. Carrefour is a 10 minute walk, and there is a shopping mall which is about a 20 minute walk which I will be visiting for recreation purposes and window shopping, to get a feel for the retail culture of this city. And people watching! I did read about the potable water situation on a Moroccan tourism page. This Ibis has plenty of bottled water, so just ask- at Reception and of course in the Restaurant.  I also read about cash versus credit card. The three places that I have spent money at have all accepted cards. It is currently Ramadan, but this Ibis respects International tourists' needs and wants. No disruption of service- and the staff seem to be very happy to be celebrating the holiday. My room had two minor maintenance issues, which were resolved quickly. The garden is beautiful and peaceful, and well manicured. I have stayed with other brand name chain hotels in the US and Europe. There is nothing in this historic building that is outdated, or in need of renovation. The most important

Stayed for three nights whilst in Marrakech for business; Relax are a chain of budget friendly hotels similar to Ibis in style and concept. The hotel is located in a modern part of Marrakech some distance away from the old centre, making it easy to get to by car. The room was a good size and very clean with a powerful shower, and comfortable bed. WIFI was available in the room and worked well for me. The room had air con, which worked fairly well (given that the temperature outside was up to 50˚C). The hotel has a nice small pool behind it that also helped to keep cool. The bar / restaurant didn’t seem to open much during my stay; however there is a large Marjane hypermarket across the road which has a number of cafes to choose from. Overall, I recommend this for anyone looking for inexpensive accommodation away from the old city.

French below: Hotel Safia in Marrakesh presents a disappointing experience for its guests. Despite booking for six nights, we cut our stay short due to numerous issues. The room, facing a busy street, had a broken window that wouldn't close, allowing traffic noise to invade our space. Earplugs became a necessity. Our request for a fix resulted in an offer for a smaller room, as our friend had to chance hotel due to lack of sleep, and the new room had the same problem. Now one friend and smaller room later and only then, a makeshift repair was made, but only after we were downgraded and had endured three sleepless nights. Communication was another hurdle, as the reception staff struggled with English and showed little concern for resolving our problems. Furthermore, the much-touted pool was a letdown. Despite the warm weather, the pool was ice-cold, with the room shaded from the sun, possibly even artificially cooled, making it unusable for relaxation. In summary, Hotel Safia fails to deliver a comfortable or enjoyable stay, with significant shortcomings in accommodation quality and customer service. A hostel might offer a better experience than this establishment. L'Hôtel Safia à Marrakech offre une expérience décevante à ses clients. Malgré une réservation de six nuits, nous avons écourté notre séjour à cause de nombreux problèmes. La chambre, donnant sur une rue animée, avait une fenêtre cassée qui ne fermait pas, permettant au bruit de la circulation de s'infiltrer. Des bouchons d'oreilles sont devenus nécessaires. Notre demande de réparation a résulté en une proposition pour une chambre plus petite avec le même problème. Finalement, une réparation de fortune a été effectuée, mais seulement après que nous ayons été rétrogradés et après trois nuits sans sommeil. La communication était un autre obstacle, le personnel de la réception ayant du mal avec l'anglais et montrant peu de préoccupation pour résoudre nos problèmes. De plus, la piscine tant vantée a été une déception. Malgré le temps chaud, la piscine était glacée, avec la chambre à l'abri du soleil, peut-être même artificiellement refroidie, la rendant inutilisable pour la détente. En résumé, l'Hôtel Safia ne parvient pas à offrir un séjour confortable ou agréable, avec des lacunes importantes en termes de qualité d'hébergement et de service client. Un séjour en auberge de jeunesse pourrait offrir une meilleure expérience que cet établissement.

Very peaceful surroundings with many beautiful friendly peacocks freely walking around. Owner pleasant and lives in the riad. Staff friendly. It’s around twenty minutes out of the city but free transport is laid on if you have booked the through Bookings.com. We did not but it’s easy to get to the city by just walking 5 minutes to the main road….plenty of shared taxis vans and even locals will take you…..1 euro 60p. Nice pool and another large pool ready in a few weeks. Massive gardens with olive and lemon trees. Great stay and will certainly return in the future. Enjoy! We certainly did.

新市街の方にあり、周りにクラブなどがあります。マラケシュの駅からも歩いていける距離です。 ホテル自体は少し古めですが、立地良く、スタッフの方々も親切でした。ホテルのデスクでZagoraの砂漠ツアーを申し込みました。詳細不明でしたが、ネット等で検索するツアーとほぼ同じでした。 フロントデスクの方は入れ替わっても親切です。オススメのホテルです。しかし、綺麗な映え系ホテルをお探しの方にはオススメしません。あと、お湯は出ませんでした涙

Hôtel a la marrakech avec très belle chambre ,propre .décoration a l’orientale .piscine agréable.j’y reviens chaque année.

Hotel Le Caspien exceeded my expectations again! The rooms were clean and spacious, and the central location was perfect for exploring. Special thanks to Younes at reception for his exceptional service and attention to detail. I highly recommend this hotel!

Good service including nice breakfast

We had the pleasure of staying at Riad Jibril during our visit to Marrakech, and what a delightful experience it was! Our host, Iheb, truly deserves the title of a legend. From the moment we checked in until we checked out, he made our stay memorable. Whilr it may not be a 5-star hotel, it provided a unique and authentic Moroccan experience that exceeded our expectations. The riad itself, with its traditional architecture, was clean and inviting. The highlight was undoubtedly the serene terrace, a peaceful oasis away from the hustle and bustle of the medina. One evening, we indulged in sheesha on the terrace, a delightful experience that only cost us around 70 MAD. We also had the pleasure of dining on the terrace, where we enjoyed delicious tagines at a very reasonable price of 60 MAD each. The chef's culinary skills were truly impressive. The breakfast served each morning was traditional and homely too! What made our stay truly special was the warm and welcoming atmosphere created by Iheb and the staff. We arrived as guests but left feeling like friends. We were even befriended by the two adorable resident kittens, Sofia, the long-haired tabby, and Leena, the ginger kitten. Their presence added an extra touch of charm to our stay. The location of Riad Jibril was perfect, and the camel in front of the money exchange served as an excellent landmark. The riad was on the opposite alleyway, second door, making it easy to find. We especially enjoyed its proximity to Kasbah, near Zeitun Cafe, a favorite spot of ours to visit at night. The lantern-lit terrace at the cafe provided majestic views that made our evenings even more memorable.

A basic and functional hotel in a fairly busy area. Expect noise from the road if you are on the front of the hotel. Staff were helpful and friendly. Pool on the rooftop was small but well maintained and has great views across the city to the old town.

What a gem of a property in the Accor catalog of accommodation and hospitality! I am a senior, solo, single traveler, and Ibis rooms are just fine with me! The Wi-Fi could be a little bit better, but that's the problem with the vendor and the Internet service Provider, not the Ibis. Although this Ibis would be within their rights to demand better service- in 2023, with 100+ rooms. I came directly from an Ibis in Lisbon, which had fewer items for breakfast, and no Chef for evening dinner! The breakfast is a wonderful mix of Moroccan, Arabic, French foods, but also American/English. Scrambled eggs are made without dairy, and I brought my own gluten-free bread from Carrefour to be sure. While they do have a container of Honey, I bring my own, as I don't like touching containers and spoons touched by other customers... another customer absconded with my honey yesterday, and one of the wait staff had to retrieve it! Three languages are spoken here: Moroccan, Arabic, French, and plenty of English. Any word that is too specific can be translated on any of the web translation sources. Like when I needed to explain that DHL was bringing a package with my gluten-free chocolate chip cookies that Carrefour does not stock! There's been some shuffling of the wait staff in the last few days, but besides being new, quiet, and shy, they are all talented and all understand hospitality. The evening dinner is attended to by the top echelon of the hotel staff and everything is more than fine – which in my case means a very plain and simple American taste. Since I don't carry currency, the evening food bill goes on my room tab. Breakfast was part of the booking in the first place, but I don't fully understand what ”half-board” means, if that means evening dinner, so I will be inquiring about that. Being next-door to the train station means it's a three minute walk to excellent sight seeing and people watching. And McDonald's of you so care, and at least two mobile phone SIM shops. Carrefour is a 10 minute walk, and there is a shopping mall which is about a 20 minute walk which I will be visiting for recreation purposes and window shopping, to get a feel for the retail culture of this city. And people watching! I did read about the potable water situation on a Moroccan tourism page. This Ibis has plenty of bottled water, so just ask- at Reception and of course in the Restaurant.  I also read about cash versus credit card. The three places that I have spent money at have all accepted cards. It is currently Ramadan, but this Ibis respects International tourists' needs and wants. No disruption of service- and the staff seem to be very happy to be celebrating the holiday. My room had two minor maintenance issues, which were resolved quickly. The garden is beautiful and peaceful, and well manicured. I have stayed with other brand name chain hotels in the US and Europe. There is nothing in this historic building that is outdated, or in need of renovation. The most important

Stayed for three nights whilst in Marrakech for business; Relax are a chain of budget friendly hotels similar to Ibis in style and concept. The hotel is located in a modern part of Marrakech some distance away from the old centre, making it easy to get to by car. The room was a good size and very clean with a powerful shower, and comfortable bed. WIFI was available in the room and worked well for me. The room had air con, which worked fairly well (given that the temperature outside was up to 50˚C). The hotel has a nice small pool behind it that also helped to keep cool. The bar / restaurant didn’t seem to open much during my stay; however there is a large Marjane hypermarket across the road which has a number of cafes to choose from. Overall, I recommend this for anyone looking for inexpensive accommodation away from the old city.

French below: Hotel Safia in Marrakesh presents a disappointing experience for its guests. Despite booking for six nights, we cut our stay short due to numerous issues. The room, facing a busy street, had a broken window that wouldn't close, allowing traffic noise to invade our space. Earplugs became a necessity. Our request for a fix resulted in an offer for a smaller room, as our friend had to chance hotel due to lack of sleep, and the new room had the same problem. Now one friend and smaller room later and only then, a makeshift repair was made, but only after we were downgraded and had endured three sleepless nights. Communication was another hurdle, as the reception staff struggled with English and showed little concern for resolving our problems. Furthermore, the much-touted pool was a letdown. Despite the warm weather, the pool was ice-cold, with the room shaded from the sun, possibly even artificially cooled, making it unusable for relaxation. In summary, Hotel Safia fails to deliver a comfortable or enjoyable stay, with significant shortcomings in accommodation quality and customer service. A hostel might offer a better experience than this establishment. L'Hôtel Safia à Marrakech offre une expérience décevante à ses clients. Malgré une réservation de six nuits, nous avons écourté notre séjour à cause de nombreux problèmes. La chambre, donnant sur une rue animée, avait une fenêtre cassée qui ne fermait pas, permettant au bruit de la circulation de s'infiltrer. Des bouchons d'oreilles sont devenus nécessaires. Notre demande de réparation a résulté en une proposition pour une chambre plus petite avec le même problème. Finalement, une réparation de fortune a été effectuée, mais seulement après que nous ayons été rétrogradés et après trois nuits sans sommeil. La communication était un autre obstacle, le personnel de la réception ayant du mal avec l'anglais et montrant peu de préoccupation pour résoudre nos problèmes. De plus, la piscine tant vantée a été une déception. Malgré le temps chaud, la piscine était glacée, avec la chambre à l'abri du soleil, peut-être même artificiellement refroidie, la rendant inutilisable pour la détente. En résumé, l'Hôtel Safia ne parvient pas à offrir un séjour confortable ou agréable, avec des lacunes importantes en termes de qualité d'hébergement et de service client. Un séjour en auberge de jeunesse pourrait offrir une meilleure expérience que cet établissement.

新市街の方にあり、周りにクラブなどがあります。マラケシュの駅からも歩いていける距離です。 ホテル自体は少し古めですが、立地良く、スタッフの方々も親切でした。ホテルのデスクでZagoraの砂漠ツアーを申し込みました。詳細不明でしたが、ネット等で検索するツアーとほぼ同じでした。 フロントデスクの方は入れ替わっても親切です。オススメのホテルです。しかし、綺麗な映え系ホテルをお探しの方にはオススメしません。あと、お湯は出ませんでした涙

Hôtel a la marrakech avec très belle chambre ,propre .décoration a l’orientale .piscine agréable.j’y reviens chaque année.

Hotel Le Caspien exceeded my expectations again! The rooms were clean and spacious, and the central location was perfect for exploring. Special thanks to Younes at reception for his exceptional service and attention to detail. I highly recommend this hotel!

Good service including nice breakfast

We had the pleasure of staying at Riad Jibril during our visit to Marrakech, and what a delightful experience it was! Our host, Iheb, truly deserves the title of a legend. From the moment we checked in until we checked out, he made our stay memorable. Whilr it may not be a 5-star hotel, it provided a unique and authentic Moroccan experience that exceeded our expectations. The riad itself, with its traditional architecture, was clean and inviting. The highlight was undoubtedly the serene terrace, a peaceful oasis away from the hustle and bustle of the medina. One evening, we indulged in sheesha on the terrace, a delightful experience that only cost us around 70 MAD. We also had the pleasure of dining on the terrace, where we enjoyed delicious tagines at a very reasonable price of 60 MAD each. The chef's culinary skills were truly impressive. The breakfast served each morning was traditional and homely too! What made our stay truly special was the warm and welcoming atmosphere created by Iheb and the staff. We arrived as guests but left feeling like friends. We were even befriended by the two adorable resident kittens, Sofia, the long-haired tabby, and Leena, the ginger kitten. Their presence added an extra touch of charm to our stay. The location of Riad Jibril was perfect, and the camel in front of the money exchange served as an excellent landmark. The riad was on the opposite alleyway, second door, making it easy to find. We especially enjoyed its proximity to Kasbah, near Zeitun Cafe, a favorite spot of ours to visit at night. The lantern-lit terrace at the cafe provided majestic views that made our evenings even more memorable.

A basic and functional hotel in a fairly busy area. Expect noise from the road if you are on the front of the hotel. Staff were helpful and friendly. Pool on the rooftop was small but well maintained and has great views across the city to the old town.

On arrival we were welcomed with a metal detector outside the door. We were told 25dh tourist tax per night each. We asked where the local shop was we were told everywhere but could not see any. We were given a bottle of water each which was very nice then to be charged for it next day 15dh per bottle.hotel is very dark and run down, we went in the pool once but got out as there were loads of dead flies. Our bathroom didnt close and we got biten by bed bugs i went to reception to show them but was told they will clean room and that was that. We paid for bed and breakfast but once looking at the breakfast there really wasnt no choice only 3 types of bread , bowl of boiled eggs and dry slice of cake in end we chose to go out for breakfast. We went downstairs wanting to go explore but had to keep finding people as they kept locking the doors so we couldnt get in and out . Plus side is it is right near a bus stop, good cafe and shisha place but you need to really find them as reception unhelpful. My fault for not believing the reviews but now i know they are true loved Marrakech but would not stay here again.

Very peaceful surroundings with many beautiful friendly peacocks freely walking around. Owner pleasant and lives in the riad. Staff friendly. It’s around twenty minutes out of the city but free transport is laid on if you have booked the through Bookings.com. We did not but it’s easy to get to the city by just walking 5 minutes to the main road….plenty of shared taxis vans and even locals will take you…..1 euro 60p. Nice pool and another large pool ready in a few weeks. Massive gardens with olive and lemon trees. Great stay and will certainly return in the future. Enjoy! We certainly did.

If I could give this place 7 stars out of 5, I would. This riad was a highlight of our trip - not only is the guesthouse itself perfect, but more importantly, the family running it are so kind, authentic and helpful, that you immediately feel it is a home away from home. The riad is fantastically located with panoramic views of the valley and the surrounding mountains including the Jebek Toubkal, the tallest mountain in North Africa. The rooms all have wonderful details like a few items of Berber clothing for you to try on either to keep warm or simply for fun and plaster decoration on the ceiling. They are quiet, clean and comfortable with showers with excellent water pressure and hot water. The food is excellent and served in a dining room draped with Berber rugs and surrounded by delictately carved wooden furniture, with the panoramic view of the mountains. We also enjoyed chatting with other guests here. Most importantly, the manager Rashid is a kind and energetic soul who will go above and beyond to ensure you have a great trip. We arrived late on the first day, after a long drive, and he showed up in the village centre to help us navigate the rickety road to get to the guesthouse; he managed to sort out rooms for us when we booked super last minute and theoretically the guesthouse was all booked up (including arranging one at his uncle's place next door); he organized a guided trek up Toubkal for us with a great guide (Hassan) for a reasonable price; he lent us a sleeping bag and gloves for the trip, at no extra cost; and he spent time chatting with us, in a way that made us feel like friends, not clients, and gave us a great insight into local life. His niece, Bouchra (apologies if the spelling is wrong, I should have asked how to spell it!), who helps him run the guesthouse was also an absolute star - thanks to both of you! Staying with you was really special.

Based on our experience at Nkhila Lodge, it is hard to believe that there are any bad reviews whatsoever for this business. One thing to keep in mind when staying at a place like Nkhila: you are in the middle of a friggin' desert! In particular, it is at least a 30 minute fairly arduous drive to the next village of any reasonable size. So, the fact that there are 20 or so items on the lunch/dinner menu is incredible in and of itself. So, first, our family of 4 stayed 2 nights at the lodge. The staff greeted us upon arrival, provided and provided some snacks and water in their ”reception” tent. They were very accommodating, professional, and polite, during the entire visit. In fact, despite the fact that we were the only family there the second night (apparently, only slightly insane Texans want to be in the desert in July), there were 5-6 staff members on duty most of the time. The tents are comfortable, with a very ”modern” bathroom and shower, electricity and Wifi, unbelievably. A word about the meals: yes, they do take a while to be prepared, and we were told this in advance. However, (a) the meals seems to be made essentially from scratch, with several people working in a small, hot kitchen. And (b), please recall that you are in the middle of a desert!! In any case, the free breakfast, and all the other meals were very good. We did two of the offered activities: a one hour camel ride, and the Agafay quad biking. The camel ride is a simple affair, but a fun experience. The quad biking is run by a third party (as far as we can tell), whose base is more or less ”down the road.” This organization is *very* well run and professional. The manager is friendly and safety oriented, and our young tour guide was awesome! He was very attentive to everyone's needs, and also took a cool long video of us (with our phone) as we rode behind him up and down dunes. This experience is highly recommended! Finally, a word about the area. Apparently there are only 3 lodges/camps on this side of the Agafay desert. The other side apparently has many more, some of which are higher end ”spas.” One great thing about the relative lack of camps on this side is that you really feel like you are in the middle of nowhere. So, if you want a slightly more authentic and isolated desert experience, this is the one for you.

Very nice place and hospitality 🖤

45 minutes de centre de Marrakech on découvre un havre de paix. Une fois à l'interieur le monde stridant et trépident disparait. Tout est clame apaisant et serein. Christian est là pour vous accueillir avec gentillesse et simplicité. Les chambres sont simples mais bien équipées pour pouvoir profiter du calme et de la vue magnifique sur le lac. Le personnel est présent agréables et compétents. Le petit dejeuner est bien fournis la carte du dejeuner est bien équilibrée avec des variations gustatives intéressantes le diner est tout aussi agréable. Le couché de soleil sur le lac est un vrai bonheur pour les yeux. Les ballades autour du lac sont passionnantes. Sans oublier les 2 piscines à la disposition des clients et d'autres activités motorisées intéressantes. Jean-Charles le dirigeant et chef nous reçoit comme de la famille et cela est bien agréable. Merci à toute l'équipe au complet.

What a beautiful Riad, everyone has been super friendly, helpful , knowledgeable and smiling. The hotel is lovely and clean, nothing is too much trouble. The reception staff go above and beyond to help and the lady that serves breakfast is always lovely with a good selection of food every day. Always welcomed with a smile. The Riad is very centrally located in the median and a 5 minute walk to either the port or beautiful sandy beach. Definitely recommend

Large groups of students aren't the easiest customers, but La Perle de Mogador provided a top-notch experience for everyone. During our stay, it was very rainy and they still were incredibly welcoming as we trudged water and dirt through their lobby. The hotel was incredibly clean and hospitable, 10/10 experience, would stay here again.

Риад красивый, находится в центре Медины. Можно заказать на завтрак омлет. Администраторы вежливые, отвечают на вопросы, помогают сориентироваться. Окна нашего номера выходили на улицу и по ночам было шумно. До пляжа идти минут 10-15.

Unglaublich schöner Innenhof mit Blick in den blauen Himmel mit 3 Galerien. Hier gibt’s einfaches Frühstück. Kaffee mit Heißer Milch und 2 typische marrokanische “Pfannkuchen” oder so etwas ähnliches und frisch gepressten Orangensaft. Honig, Marmeladen und Butter darf man sich selbst nehmen. Es gibt noch grüne Oliven, Tomaten u Gurken u gekochte Eier. Es gibt in einem 2ten Innenhof ein Restaurant mit offenem Kamin. Abends Ende März ist es trotzdem irgendwie schön am Feuer zu sitzen. Essen ist gut, auch der marrokanische Wein ist zu empfehlen. Auf dem Dach des Hotels kann man sich auf einfachen Loungesessel im Schatten entspannen oder auf Liegen Sonnenbaden. Die Lage ist unweit vom Südlichen Tor und perfekt gelegen. Der Charme des Hotels ist sein altes Gebäude. Dementsprechend sind aber auch, die in Neubauten standardmäßig angebotenen Ausstattungen wie Fernseher oder Klima, oft nicht mit dabei. Einfache Zimmer mit Kleinem Schrank, Tisch und Couch, Ablage und eine große Matratze. Einige Zimmer liegen nicht zur Gasse, sondern zum den Innenhöfen. Trotz hölzernen Flügelfenster und Tür teilweise nicht so hell. Das Bad spartanisch mit Toilette und Waschbecken + Dusche; jedoch bei mir ohne Duschvorhang. Durch einige Tagesausflügler aus Marrakesch teilweise auch nachts und sehr früh nicht zu überhörende Abreisende. Mir war der Flair wichtiger, als der für mich normalerweise gewohnte Luxus, den ich sonst auf Geschäftsreisen einfordere. Als Bayer kenne ich das Glockenläuten der Kirchturmuhr; hier ruft der Muezzin bei Sonnenaufgang zum 1.mal relativ leise und dann noch 4 x bis Sonnenuntergang.

Stay at Dar Zayna. A fantastic riad in a lovely neighbourhood right near the beach and within the town's walls. We felt really looked after by Lhassan and Toria who couldn't have been more helpful and friendly. We had breakfast on the terrace every morning, which was traditional and plentiful. I highly recommend staying here.