Hotel 5-Star di Jilin, China

We brought our parents and children to Wanda for a summer getaway and stayed in the Jin Hua suite. Our whole family was very satisfied. From before we even left, customer service representative Xixi sent us real-time updates: the weather and temperature in Changbaishan, available activities, how to get around, and so on—every detail was handled perfectly. They reserved a spacious room for us and allowed a late check-out. The service was prompt and responsive. Xixi and the housekeeping staff were incredibly thoughtful, providing plenty of drinking water and toiletries. This really showcased the genuine warmth and generosity of the people from Northeast China. We had a wonderful time in Changbaishan at a pleasant 22 degrees Celsius. We look forward to visiting again!

The environment is fantastic, very clean, and well-equipped. The hot spring experience was also incredibly relaxing. Breakfast offered a great variety, but what truly stood out was the service. Right after check-in, a butler was assigned to us, ready to answer any questions and provide helpful reminders. There was even a dedicated shuttle service for the hot springs. Any issues we encountered were promptly resolved by the staff – their service-mindedness was truly impressive! The hotel's exclusive access to Changbai Mountain was very convenient. Overall, it was an excellent stay, and I'll definitely be back!

Stayed with my family during Chinese New Year. We booked a club suite and a club king room. The rooms were a bit dated but generally well-maintained. The club rooms come with executive lounge access. The light meals are served in the lobby on the first floor, and while the selection wasn't huge, it was convenient. We had a butler who added us on WeChat, recommended some local attractions and activities, and helped arrange transportation, showing good service. If you're bringing kids for skiing in winter, definitely book a coach in advance via the mini-program.

The hotel service was absolutely wonderful! When we checked in, the front desk saw we were cold and immediately offered us warm bottled water. Our room was beautiful, clean, and very comfortable. When we went to the hot springs, the staff member managing the area was so enthusiastic. She constantly reminded us to be safe and even specially guided us to try the outdoor hot springs, which was a 100% amazing experience. Despite the cold weather, we truly felt the warmth and hospitality from the hot springs staff. She even helped us take a group photo – fantastic! 👍 Breakfast was also excellent, with delicious food and even frozen sliced pears. Next time I come to Changbai Mountain, this hotel will definitely be my first choice.

Beyond five-star! I was traveling with my child and mother, and we ultimately chose this place. What a delightful surprise! The environment is fantastic, and my child had a wonderful time. Manager Coco especially deserves 200 points for this trip. She was incredibly enthusiastic and helped coordinate everything. Manager Coco was warm, patient, and provided thoughtful arrangements throughout our stay. Her travel tips and suggestions were super practical, and she responded instantly to any questions. She's both gentle and professional. The hotel environment is comfortable, the scenery is beautiful, and the stay experience was excellent. I highly recommend it, and I'll definitely look for Manager Coco on my next visit!

Choosing to stay at the Shangri-La Hotel, Changchun, was one of the smartest decisions I made during my Chinese New Year trip to Changchun. My experience showed that it offers excellent value for money, in terms of both its facilities and service. **Location: The Absolute Center of the City** The hotel's location is truly prime, right next to People's Square. It's incredibly convenient for taxis or ride-sharing services. Downstairs, you'll find the Zhuozhan Shopping Center and Wanda Plaza, so shopping, dining, and catching a movie are all just steps away. What was even more delightful was discovering that just across the street is the former site of the Bank of China's Changchun headquarters from before liberation. For history buffs and photography enthusiasts, you can easily snap some fantastic photos when passing by in the morning or evening. **Room Experience: Spotless and Cozy** Staying during Chinese New Year, the room was decorated with a lovely festive atmosphere. The bedding was soft and skin-friendly, and they even offered a choice of pillows, which meant even someone like me, who struggles with sleeping in new beds, had a great night's sleep. Shangri-La's renowned 'hospitality' was fully evident here. From the concierge proactively helping with luggage and guiding me to the front desk, to the warm towels and tea offered by the front desk staff during check-in, every detail exuded warmth. I asked a lobby staff member about local dining recommendations, and she not only described the dining environment and approximate distance in detail but also thoughtfully reminded us of the convenience of getting around: a central hub for exploring attractions. Using the hotel as our base, our itinerary for the past few days was incredibly smooth: a taxi ride to Nanhu Park, Changchun Zoological and Botanical Garden, Ice and Snow World, and Ocean Fantasy Park were all within a reasonable distance. After a day of exploring, returning to the hotel meant easy access to the bustling commercial area downstairs for food and shopping. If you're planning a trip to Changchun, especially in winter when you want both comfort and convenience, the Shangri-La Changchun is an choice you won't regret. It's more than just a place to sleep; it's the perfect base to truly experience the charm of this city. Clean, welcoming, and well-located – I'll definitely stay here again on my next visit to Changchun.

The hotel environment is absolutely beautiful, nestled within the Wanda Resort villas, surrounded by lush greenery. The complimentary pick-up and drop-off service from both the train station and airport is very convenient. The room facilities are complete, and the balcony offers a stunning view of Changbai Mountain. The hotel service is excellent; the restaurant, housekeeping, concierge, and front desk staff are all incredibly attentive and thoughtful. Special shout-out to our duty manager, Joy, who added us on WeChat beforehand, making our check-in process smooth and reassuring. The hotel breakfast is incredibly rich and varied, and the à la carte dining is a nice touch. I'll definitely choose Park Hyatt again for future trips to see Changbai Mountain and Tianchi Lake!

The Crowne Plaza Changbai Mountain truly exceeded our expectations and was the most satisfying choice of our entire trip to Changbai Mountain. The hotel's location is superb, right next to the North Slope entrance of Changbai Mountain. It boasts an exclusive green channel to the scenic area, meaning no need to wake up early and queue in long lines. We could easily enter the park, saving a lot of time. The overall architecture is in a forest cabin style, surrounded by dense trees, creating a serene and quiet environment. The guest rooms are elegantly decorated with wooden furniture and landscape murals. The space is spacious and clean, and the bedding is soft and comfortable, ensuring a great night's sleep. The hotel also has its own natural forest hot springs. After a day of exploring, a soak there washed away all the fatigue from hiking. The staff were attentive and efficient. The breakfast offered a wide variety of exquisite and delicious dishes. Choosing this hotel for your trip to Changbai Mountain is definitely the right decision. The experience was fantastic, and we will definitely stay here again next time we visit.

This was my first time visiting Changbaishan and staying at the Jinhua Hotel. The hotel was clean and well-maintained overall, and the rooms were spacious. The breakfast buffet offered a wide variety of options. What really stood out were the many special activities for kids, which my child absolutely loved. The hotel's scenery is also beautiful; taking the cable car up the mountain provides an unobstructed panoramic view. You can also enjoy activities like the sliding car and digging for ginseng. I especially want to commend the executive lounge staff, Gjnnn. She was incredibly responsible and responsive to all my inquiries about the activities I wanted to try. The weather wasn't great during my stay, and some activities like rafting and the sliding car were closed at times. She kept me updated via WeChat about any special closures. She's super nice, diligent, and responsible! 👍🏻

Traveling with my child during the summer holiday, this hotel's location is excellent. The staff are incredibly enthusiastic and provide fantastic service 👍. There are many great restaurants nearby, and the hotel is directly across from the Floating Market, making it super convenient for sightseeing! The 'Benda Ren Seafood BBQ' near the hotel is delicious, with fresh scallops and Matsusaka crab that are definitely worth trying. Also, the 'Wu's Wrapped Rice' next to the hotel is very unique. Next time I'm in Yanji, I'll definitely stay here again!