Hotel Dengan Bar di Catalonia, Spain

Spent only 1 night in a luxury tent. Camp site had just opened and had very few clients. Did not get the chance to enjoy the pools and amenities but I’m sure you can spend some great time there! I would definitely recommend to try out the La Bassa pool. It’s a quite steep walk but you’ll be rewarded with a beautiful pool overseeing the surroundings.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Hotel muy señorial, bonito, habitaciones y baño amplias. Piscina y Spa. Desayuno buffet muy completo y rico. Restaurante con menú, te dan la opción de que sí el día de salida, reservas un tratamiento o comida restaurante, te dejan la habitación hasta las 18,00. Una maravilla para poder aprovechar el día.

Наверное один из лучших отелей сриди тех что стоят на 2й линии в Santa-Susanna. Уютные, красивые номера с балконом, современной отделкой и хорошим видом на внутреннюю территорию с бассейном. Наличие спа и тренажерного зала в отеле - большой плюс. Просторный удобный холл с баром. Вроде бы все примерно так же как и в соседних отелях, но как то поуютнее...

Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья.

We were pleasantly surprised by this charming hotel. It’s in a great location on a hill, easy to reach by car, and much more grand than we expected, felt a bit like a hacienda. From the photos it looked a bit old-fashioned, but in reality it has real character. The rooms are modernized and well kept, and the outdoor area with the pool is beautiful. Service throughout the hotel was great, with staff being very friendly everywhere — perhaps just a little too professional at reception. Location and value for money: excellent.

Hotel ist schon etwas abgewohnt aber das Zimmer und Bad waren sauber. Leider die Matratze für mich sehr unbequem mit 'Kuhle'. Grosser Gratis-Parkplatz nur 3 Minuten entfernt. Frühstück war gut und sogar schon ab 6:00 verfügbar! Super!

“El hotel está súper bien: ofrece mucha tranquilidad y un ambiente perfecto para relajarse. Los animadores, Samuel, María y Marc son excelentes, encantadores y siempre pendientes de acompañarnos en cada actividad. Además, los camareros y todo el personal del hotel son maravillosos, siempre atentos y con una sonrisa. ¡100% recomendable! 🤩 Un hotel todo incluido solo para adultos, ideal para disfrutar de tranquilidad y relax. La atención es de 10: no te falta detalle de nada.”

Très bel hôtel qui propose un repas assez varié pour buffet et aussi pour le petit déjeuner. La chambre est spacieuse et bien insonorisée, le ménage n'était pas impeccable (quelques cheveux par si par là). Dans l'ensemble nous avons passé un bon séjour, nous n'avons pas pu profiter du jacuzzi sur la terrasse car certains stores n'étaient plus en place ce qui laissait pas mal de vis à vis.