Hotel Dengan Gym di Warwickshire, United Kingdom

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Beautiful hotel with gardens and a fantastic spa. The rooms are spacious and full of character, but unfortunately poorly maintained. The carpets are worn, furniture stained and wallpaper peeling. All to be expected from a hotel as old as this, although it’s wise to curb your expectations as hotel pictures aren’t an accurate reflection. Room 135 was so full of potential and could be absolutely spectacular with some TLC. Staff were wonderful; attentive, warm and helpful.

Spacious relaxing hotel set by the riverside, lovely walks through the nature reserve from the hotel and a fantastic location for sightseeing in the town centre. The pool and spa were also an added bonus and it was very relaxing sitting out under the fairy lights with the river views.

Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!

Our second return to the forest of Arden (1st after change of ownership). It remains a very good hotel with suitably premium rooms, a lovely setting and high quality food and drink options. I would say that the rooms on the upper floor in the late May heatwave were unpleasantly warm at night even with open windows and the provided fan on and we fed this back to hotel staff at the end of the stay. The pool and cold showers can mitigate this somewhat. We still enjoyed our stay very much and it is a good base for events at the NEC even if one does not golf.

Once again a amazing stay. A big thankyou to Jasmaal. The only thing I would complain about in the gym. It was in such a bad state. Filthy and most of the apparatus seem out of date. Needs a good cleaning in there. Very poor condition.

Great location, and beautiful grounds ~ parking was hard to find.  The room was clean and tidy, with a nice firm bed, the Weather was very warm, and even though there was a fan in the room the heat was stifling and so hot! The so called “air con” was useless!  The indoor swimming pool was a good size, but it was so incredibly hot in the building, it was hard to breathe!! (Open the doors to let some oxygen in!) The evening meal was good, as was the breakfast the following morning.  Quite expensive for a mediocre stay.  Lovely staff throughout.

Very good hotel, located in the center of the town, a five-minute walk to Shakespeare's birthplace. The garden and restaurant are connected and the environment is very good. The hotel's breakfast, coffee and bar are all great. The room is clean and spacious. It is worth going again!

The room was noticeably smaller and more cramped than shown in the images on Agoda, especially in terms of usable space, which made the experience uncomfortable and not what we expected from the advertised photos. Additionally, the breakfast was good but was underwhelming, with limited options and unremarkable flavor. Overall, the stay did not feel worth the price, and we hope the property improves both the accuracy of their visuals and the quality of breakfast.”

Nice stay in Woodland Grange We had a great stay in Woodland Grange and can recommend this hotel! The hotel is located in a quiet area, but is only 10 minutes drive from the city centre of Leamington Spa. The property itself is very well maintained and extends over 16 hectares of extensive parking area, which invites to a cozy walk. The staff were very friendly and helpful, making our stay more pleasant. Our room was modernly furnished, spacious and clean without making meals. The hotel offers excellent facilities including a well-equipped fitness room, a billiard table in the game room and a business center. A great plus point is the generous, free parking directly on the site. And not forget: the fast and reliable Wi-Fi . We will come back and can put it on everybody's heart!