Hotel berhampiran The Warehouse Whangaparaoa (CLOSED), Auckland

除了早餐以外都給五星。早餐雖然稱是自助餐，但還是要坐下來點單，出餐速度比較慢。我當天要趕飛機，等了10分鐘沒有來餐，就衹能餓着肚子走了。如果住這家，吃早餐我想至少要留出半小時。

Fast check in process, complete amenities and comfy room. Express check out and enjoyable stay. Small issue with safety deposit box which keeping error status. Anyway concierge help opening it with key. Problem solved. Reception was kind and giving my kid small squishy toy. Appreciate this small matter. Hotel location in tourist area and connected to ******, so many people in neughbourhood with choices of restaurant, bar and mini mart that open till late.

Stayed at Lylo for 3-4 days and it’s probably the best hostel I’ve ever stayed at. You check in on a device however there is a receptionist near in case you need anything. The design is amazing as well as the communal rooms/work spaces, it’s very new and renovated at the moment so it looks really great. There’s free wifi, a communal kitchen and bathrooms on each floor. There’s also a restaurant and bar, you get a card for one free drink too! I stayed in a private room and shared bathroom, the floor was super clean and quiet. The room itself was cute and tidy, we were missing a few things such as a rubbish bin (didn’t know the rooms came with one until we saw someone else on our floor with one). I think it would’ve of been nice if the room came with a television or a safe, however the room was great for the price so can’t complain too much :) location is central and easy access to everything within the city.

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

I stayed here for two nights in March 2023. The hotel was located close to the venue of my meetings and more or less half way between the central city and airport. It took about 10 minutes up the motorway to the central city and about 20 minutes to the airport (early morning traffic). Across the road there is a petrol station and shop (for snacks etc). There is a Countdown supermarket and McDonalds on the other side of the motorway, just a few hundred metres from the hotel, but you would need to go by car to get across the motorway. The hotel is clean and modern and in line with the usual expectations for an Ibis hotel. The room was fairly large by Ibis standards. There is a bar and restaurant downstairs. My only complaint is that, on the second night, I returned to the hotel at about 9:30pm and the carpark was full. I circled for about ten minutes waiting for a space to become available, but that did not eventuate. I asked the reception where I could park and they indicated the public parking area nearby - about a 1-minute walk away from the hotel. That cost $7.50 for 24 hours. Be aware of this if returning to the hotel at night. I then went to the bar to redeem my drinks voucher but, at 9:52pm, the bar was closing and they wouldn't serve me. I could not get my drink or even think of asking if there were any food options. I don't think that closing the bar that early is good for customer service.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

Loved our stay. It was like hotels used to be. Lots of complimentary items. You could literally just walk in with your clothes. Awesome having a bar and restaurant on site. Parking was excellent. Airport shuttles come to the hotel and it has a heated pool. Highly recommend.

Second stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.

After 20 hours of traveling we missed our connecting flight and had to find accommodation for the night. The Jet Park Hotel staff took our call and made things easy including arranging for the shuttle to come to the airport to collect us. Our room was lovely with huge, comfortable beds, a refreshing shower and yummy meals from room service we couldn't of ended a stressful day better. Would not hesitate to use again as nothing was a problem with the staff and the room was relaxing, clean and peaceful.

The hotel was clean and welcoming, although the beds were a bit hard. The in-house meal service was very convenient and the food was not too bad. Not the most picturesque location but only 10 mins to the Airport.