Hotel berhampiran Gül Spot, Istanbul

Esta bien el hotel solo que muchísimo ruido alrededor y por el ayer acondicionado o de otra forma entraba el olor a tabaco cuando alguien fumaba y toda la ropa tenía olor a tabaco.

1. At the reception staff was not proffesional, they would not even stand when guest would enter, the put up the sign 9.3 on booking ( which is fake). 2. The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! The door did not seem secure whatsoever. 3. Oh and let’s not forget about the nasty and dirty carpet in the hallway. The mildew smell and humidity in the air. 4. No Towels in the bathroom had to ask 3 times and write on WhatsApp and they would still not bring it! 5. I paid for breakfast including and they never served, said we are renovating the kitchen but i never saw any working team, or workers renovating, when asked why they are not providing any breakfast they said” talk to managers “ - but I stayed there for 5 night ( as it was not refundable) but never saw or could not talk to manager! 6. Window was not closing properly, beds where so hard, that the entire body would hurt in the morning, felt like sleeping in the floor all night! 7. No parking, No fridge, no closet, just hanger to hang things on! 8. Staff was unprofessional, they would not bother to care about any of our complaints, my room was not cleaned 3 days and they would not bother event to justify! 9. I will not recommend this place unless this is a very last resort. The one staff was respectful but all hotel staff are the reason for the poor hygiene of the rooms. I even walked pass a room that had old filthy mattresses stacked almost to the ceiling! 10. I am sure that all the positive feedback listed here are a scam as there was nothing, i mean nothing positive about it!

We were staying on the 5th floor a non smoking room/level and people smoke all the time, we complained several times the best they can offer is move you to another room Rooms and corridors smell bad from sewage, we complained, they came and sprayed something to lessen the bad smell, but it didn’t work well. Lighting system inside the room need an update for sure. The staff is pleasant and helpful but the hotel is old and renovation. We have got a very good deal almost 50% off The concierge person is very helpful, he tried to offer a good rate.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

I stayed in an Economy Double Room which I feel is a bit small for 2 people. If I stay again, I would stay in a Deluxe Double room. The reception staff are very helpful. The room itself is lovely and is nicely furnished. I went to the sauna and the hammam. The sauna wasn’t working, but someone was trying to fix it whilst I was there. I’m not sure what the point is of the hammam as it wasn’t explained to me how to use it. Breakfast was good and had a good selection. You can order an omelette if you wish. The location is great – very convenient for the tram and to walk to some of the tourist attractions. I would stay at Bentley Hotel Old City Istanbul again.

Great hotel. Staff were all lovely and very helpful. facilities were great and so was the location for accessing the Metrolink and getting around Istanbul. Literally 10 mins on the tram to most of the sights. (approx 70p a ride) We requested a room away from the front of the hotel as we had read reviews that it was noisy staying in the rooms at the front. This is due to a very loud bar below. We couldn't hear anything and slept very well (room 507) Wifi was really good too and the rooftop pool was perfect. Very clean hotel and plenty of choice for breakfast. The gym was very poor. a treadmill which hardly worked, very creeky and 2 bikes that didnt seem to be working at all. So didnt use it. To be fair, we walked around Istanbul that much, that we managed to get some exercise in that way. Not much to do in this area but shop and only a couple of bars. But as mentioned above, great location for getting to all the other areas, felt very central. Would Definitely stay again