Hotel berhampiran Kayasehir Millet Bahçesi, Istanbul

Very clean and the staff very helpful and polite.

Özellikle Otel Resepsiyon Görevlilerinden İrem Hanım çok ilgili müşteri memnuniyeti ön planda tutan ve en önemlisi güler yüzlü bir karşılama ile on üzerinden on puan almaktadir. Diğer Resepsiyon Görevlilerinden Cem bey, Kenan bey çok ilgililer. Yine mutfak ve yiyecek içecek personellerinden Simge hanım ve Hanife hanım müşteri memnuniyetini ön planda tutan davranışlarla güler yüzlü karşılamalarla ilgililer bd cafe barda görevli arkadaşlar da aynı şekilde 🙏🙏🙏 Otel temiz güzel kokulu odaları ve her türlü ekipmanı çalışıyor ile Ramada markasına yakışan bir konsepte Olması ile ben daimi müşteri olmaktayım düzenli şekilde konaklamaktayim. Değerli Otel Müdürü başta olmak üzere, Yardımcılarına Satın Alma Yöneticisine ve Resepsiyon Banko ve Tüm Ekibe Çok Teşekkür Ederim 🙏 Sevgilerimi iletiyorum

I’m very impressed with the services provided by the staffs and management as this hotel service is awesome and I have a pleasant experience during my stay in the hotel even for a night stay due to transit in Istanbul to Singapore. They have a great location for staycation and sightseeing nearby Blue Mosque. It’s very convenient as they’ve airport transfer which is ready at anytime as my flight delayed upon arrival and departure as long you keep them updated. I would highly recommend to stay in this hotel for their excellent service and accommodation with good value! Keep up the good work and wish to come back again next time. 🥗❤️😍🥰 🇹🇷

Very professional driver. Mr Mehmet who was in contact with me prior to landing and patiently waiting for my arrival after clearing customs. The front desk staff, Kader is very pleasant. Check in is fast and the message prior to my arrival was reassuring. The hotel is near the airport and I would recommend it for a layover. It is clean and the staff even leave complimentary snacks and water. Thank you for the hospitality, diligent staff: housekeeping, front desk and driver for shuttle.

Ia adalah kira-kira sepuluh minit memandu dari lapangan terbang. Ia di tempat yang kecil seperti bandar. Ia dikendalikan oleh sekumpulan orang muda dengan sikap yang sangat baik kemudahan yang lengkap dan katilnya sangat selesa Keesokan harinya Mereka memanggil kami teksi ke lapangan terbang Jika kami memerlukan persinggahan yang singkat, lebih baik untuk tinggal selama satu malam.

For years since the new airport opened, there was no hotel chain close to Istanbul airport so the only choices were Yotel at the airport itself or drive very far for a much better hotel at lower price but you pay for taxi and you waste time in the taxi. Now there is a middle ground solution: the new Hampton in Arnavutköy. The rooms are nice (even nicer than many Hilton Garden Inns) but they ruin it with a staff speaking rubbish at guests, and poor design. First of all, upon arrival there is no reception, it's the restaurant. It's a long walk in a narrow aisle with tables on one side and the buffet on the other side, finally you reach reception and farther away, the elevators. So in the morning there is constant traffic with people with luggage crossing the entire restaurant to go take a taxi – I am sure some guests bang into each other and spill food and drinks on occasion at this hotel; I have never seen such poor hotel design. Anyway I am not going to Hampton brand hotel for the breakfast so I could overlook this aspect. The room types at this hotel are king or twin (cheapest), and king+sofabed or twin+sofabed (only a bit more expensive). I booked the regular twin. Upon arrival, as Hilton Diamond I did not receive any upgrade and given keys to the regular twin room. Not that I cared much for only 1 night but I asked if the room types with sofa bed are bigger, or if all room types are the same size. I was told all same size. So I stuck with my room and went upstairs. I arrived in the room and I was surprised how small it was. There is not a snowball's chance in hell that a sofabed could possibly fit. Nice room, but just small. I went back to reception and asked what room size is this and how can a sofa bed could fit. Another receptionist told me rooms with sofa bed are double the size: 33 sqm vs 16 sqm. I was not overly pleased at the first guy because by then we were settled in the room and his wrong answer was the ONLY reason I did not ask if an upgrade was possible as Hilton Diamond. Hampton brand hotels are not even obligated to upgrade Hilton Diamond guests as per Hilton terms and conditions, but it this case it was not the point. Then he told me upgrades are not possible because they are sold out. I showed him my phone which showed availability, he said it's not possible, Hilton must make a mistake. Easy to blame Hilton but bottom line a guest could have booked a room with sofabed on the spot and then what? They would tell a guest sorry we will downgrade you? Then he said they have one such room but it's out of commission (king + sofa). Never mind that I had booked twin + sofa so upgrade to twin+sofa would have been possible so he was focusing on the wrong issue anyway just to win an argument. Anyway it was a lot of rubbish coming out of their mouths and a conversation was clearly pointless so I wanted to end it, then the receptionist said to apologize the GM would give me a discount for a future stay. Nobo

Perfect stay in central of istanbul. Walking distance to Taksim and Galata Tower. Sishane metro and Tophane tram station are also nearby. Room was clean. The only thing we need maybe an electric kettle inside the room to make tea and coffee. And also more variety in the breakfast

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.