Hotel berhampiran Kiziltoprak Art Gallery, Istanbul

I have booked this hotel for 26th of July, 2022, selected ”pay at the property” option and informed them about my late arrival. However, when I arrived on 26th of July, at around 9 pm, I was informed at the reception that my booking has been canceled. They pretended that called me and sent an email, however there wasn't any type of notification. The thing is that, they had a guest and they simply sold the room. All the hotels were fully booked that day, we had very hard time with finding a new normal property at 9 pm with our heavy luggage. The hotel neither relocated us, nor the manager appeared, as he was sure that he was guilty. His name is Baran Bozaci, and he was that unresponsible ”manager” who canceled our reservation without asking and informing,as per the guy in the reception. He didn't meet us in face, as he knew what he was going to hear from us (that were very well deserved words). Still I'm sure he heard all the bad words said to his address. Bon appetit! Don't book this property and save money, time and energy.

The room I was in was so small that there was barely any space to open up my bag. Even when sitting on the toilet my knees touched the wall. The biggest issue was the probably 200 people 2 meters away from your window getting drunk and partying until 6 am. I literally only slept 2 hours because there is absolutely zero sound isolation. The staff was friendly and helpful. The bed was comfortable and the sheets smelled very nice.

This hotel, run by friendly people gave us exactly what I miss in big hotel chains: the extra personal touch and great service. The room was big and cosy (we chose the 3 persons room for the 2 of us) and the room looked exactly as shown in the pictures. The bathroom was on the small side but very clean, modern and all brand new. Blow dryer available. The bed slept wonderful (cotton beddings). The cushion was a bit high for me but at home I sleep with a very thin cushion so I don't have a regular taste on this. Breakfast is not included but you can order it at a reasonable extra cost. I had my breakfast every morning here at the hotel, (despite the nice cafe's in the neighborhood!) because this was the best breakfast ever! Every morning a different fresly baked (glutenfree!) bread. Besides that, a varation of delicious Turkish bites (don't know the name of). Olives, dried tomatoes, dried fruits, handful of nuts, every day different eggs (cooked, scrambled or fried at your liking), labneh (sort of cream cheese), yoghurt, honey. All freshly made and very tasty. Don't forget to taste the turkish tea or coffee. This breakfast was absolutely the best way to start the day in Istanbul; highly recommended! The hotel owner helped us with airport transfer, but also made the extra mile in helping us out with buying tickets for a concert. This kind of help is what makes the difference for your stay in Istanbul because not too many are English speaking and I don't know Turkish ;-) Overall a very pleasant stay and a highly recommended hotel for the extra personal service, the breakfast and all this in the best neighborhood of Istanbul: Kadiköy.

Bon rapport qualité prix, bien placé, proche du bateau et des bus. Hôtel pratique pour dormir

I stayed there for a few weeks and everything was excellent! Although the furniture is a bit worn out, the overall impression is nice, as they try to keep the rooms clean and there's no bad smell or mildew in the bathrooms. The staff at the Arven Boutique Hotel is always helpful and courteous!- they made me feel at home. I love the area so much! - there are many shops and cafes where you can buy inexpensive food and there's a street market with fresh veggies. I would definitely recommend this place to my friends!

Tempat yang sangat bagus dan kakitangan yang baik membantu

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Perfect location between Taksim and Nisantasi. I preferred to stay here because of location mainly. In my second visit, the missing thingsvin the room were not completed although i had informed the reception such as kettle. I lost my interest in this hotel but I may come back.

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.