Hotel berhampiran Medine Mescidi, Istanbul

Very clean and the staff very helpful and polite.

I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.

Saya rasa persekitarannya sederhana, itu sahaja, ia tidak membuatkan saya kagum, tetapi harganya tidak mahal, ia adalah harga yang berpatutan. Terutamanya kerana lokasi yang baik dan dekat dengan rumah kawan saya

Özellikle Otel Resepsiyon Görevlilerinden İrem Hanım çok ilgili müşteri memnuniyeti ön planda tutan ve en önemlisi güler yüzlü bir karşılama ile on üzerinden on puan almaktadir. Diğer Resepsiyon Görevlilerinden Cem bey, Kenan bey çok ilgililer. Yine mutfak ve yiyecek içecek personellerinden Simge hanım ve Hanife hanım müşteri memnuniyetini ön planda tutan davranışlarla güler yüzlü karşılamalarla ilgililer bd cafe barda görevli arkadaşlar da aynı şekilde 🙏🙏🙏 Otel temiz güzel kokulu odaları ve her türlü ekipmanı çalışıyor ile Ramada markasına yakışan bir konsepte Olması ile ben daimi müşteri olmaktayım düzenli şekilde konaklamaktayim. Değerli Otel Müdürü başta olmak üzere, Yardımcılarına Satın Alma Yöneticisine ve Resepsiyon Banko ve Tüm Ekibe Çok Teşekkür Ederim 🙏 Sevgilerimi iletiyorum

Perfect stay in central of istanbul. Walking distance to Taksim and Galata Tower. Sishane metro and Tophane tram station are also nearby. Room was clean. The only thing we need maybe an electric kettle inside the room to make tea and coffee. And also more variety in the breakfast

My friend and I were staying at Mount Ararat Hotel for three nights. We were welcomed by friendly and helpful staff. Even though we barely stayed in our room, the room had everything what we needed after a long day outdoors. The beds were very comfortable, the place was clean and so was the bathroom. There were a lot of restaurants nearby and during the evening the neighbourhood became very lively with locals and tourists. We were happy that after a tiring day we could grab some food and drinks with our hotel in the close proximity. On our last evening Saleh helped us arranging the transport to the airport which was top-notch! On the other hand, we had an arrangement with breakfast included and it was slightly disappointing. It was buffet with various choices of food and drinks but my friend and I are a little bit fussy. We preferred to grab something on our way to the city centre. It is not a deal breaker though. All in all, good value for money. We were satisfied about our choice and would definitely come back.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

Traveling to Istanbul is exciting experience and most of the time you should go out of the hotel and walk around so booking the luxurious hotel isn’t good idea. It’s better to cost for visiting this amazing city. You have to consider instead of your payment. At first glance, the location of this hotel may seem a bit disappointing, but I assure you that this hotel is in a great location and is safe, as well as at night, when sleeping, it is quieter than many neighborhoods. . Make sure you get the right service for the price you pay. The only drawback is perhaps the small size of some of the rooms of this hotel, which, considering that the purpose of the trip to this city is sightseeing and you only go to the hotel for bathing and sleeping, all your needs will be met. I hope to come to this hotel again. Thanks for your hospitality.

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.