Hotel berhampiran Akademi Donglin, Wuxi

Hotel was good, but the rooms had a musty smell. The couple we were with asked to get a different room which they did change. Staff was helpful directing us to eating places within walking distance.

Room was clean and has a freshly cleaned smell. Always a good sign when hotels are clean. Reception staff was exceptionally friendly and helpful. She upgraded our room. The downside of the room is that some plug sockets didn’t work. There’s only a total of 3 sockets in the room. Location of the hotel is excellent. Very near the subway station and walking distance to Nanchan Street area where there’s a lot of shops. If you’re staying here, remember to come out and see the Nanchan Temple at night. The lights make the temple look magical. Best timing to see it in the evening.

小院香氣撲鼻，有各種好看的花花，雨天也盡享美景。帶娃出行，玩得很開心，飯菜特別可口，晚餐在花圃中吃了正宗四川老火鍋，説實話比市面上的老火鍋都好吃，沒有那種膩的感覺，原材料新鮮，肉類出品好，那個原味豆腐更是一絕！早餐也新鮮可口，現煮餛飩特別好吃！！

The buffet breakfast was enjoyable. The staff members were welcoming, friendly, and showed great enthusiasm in their service even they could not communicate in English. Additionally, the hotel's convenient location next to a large mall made it effortless to find a variety of dining options nearby. On the whole, I was pleased with the overall level of service provided. One area for improvement, however, was the air conditioning system, which tended to produce noticeable noise. Furthermore, there were occasions when I detected an unfamiliar odor (smoke) within the room, but I was uncertain of its source. Staff also could not help to resolve for those.

I stayed at Atour Hotel during my personal trip. Overall the hotel is clean, comfortable and well maintained. The location is very convenient, right at Sanyang Plaza. There’s a Lawson convenience store next door and a 99 Mall just across the street, which makes it easy to buy snacks or daily items. Staff were polite and the check-in/check-out process was smooth.

一起出差的三個人，一個標間一個大床，非常滿意的入住體驗，無錫來過很多次，很有緣份，看櫻花，跑馬拉松，來體驗美食等等，江南好，能不憶江南？

We had a great stay! The room was beautiful, very clean, and comfortable. The staff were friendly and welcoming. I left an item in the room after check-out, and the team was very helpful in making sure I got it back. Their support was greatly appreciated. A very positive experience, and I would happily stay here again.

I recently had the pleasure of staying at and I must say it was a delightful experience. The hotel staff was exceptionally kind, reliable, and accommodating. They went out of their way to assist me, even after I had checked out. Their level of service and responsiveness truly exceeded my expectations. One of the key highlights for me was the hotel's cleanliness. As a parent with a crawling baby, cleanliness is of utmost importance, and I was impressed by how well-maintained and spotless the hotel was. The rooms were tidy, and the hotel provided all the necessary amenities, including clean towels, hair dryers, toothpaste, and soap. I particularly loved the fact that our room had a balcony. It was a perfect spot to unwind in the evenings. I appreciated the option to close the curtains and enjoy the balcony while our daughter slept peacefully inside. The hotel's location was convenient, with two nearby stations providing easy access to Shanghai. The staff even provided helpful directions and recommendations, such as the address of a nearby supermarket when we needed to buy supplies. Despite being a smaller hotel, the quality of service surpassed my expectations. The staff's ability to communicate in English was a definite advantage for us as foreigners, making our stay even more comfortable. In terms of dining, the food at the hotel was satisfactory, offering a regular Chinese menu. I particularly enjoyed their noodles, and the friendly service with a smile made the dining experience even more enjoyable. Overall, I had a fantastic stay at. The combination of excellent service, cleanliness, and helpful staff made it a memorable experience. I highly recommend this hotel to anyone looking for a comfortable, reliable, and friendly place to stay.

I expected so much more from a place calling itself the GRAND Hotel. This was not even average (at best). Check in was not very friendly. The room had many issues, for example half of the lights did not work, so the room was very dark the entire time I was there. The Wifi was really spotty and was difficult to sign into. The bed was okay, had a so so sleep. To be honest I have stayed in far better places in Wuxi for a way cheaper price, but I was tired and did not want to complain or change rooms/hotels. I will say that I was very disappointed for the price. I only chose this place because of the tub and pool. The tub was ok and to be honest after seeing the state of the room I did not even bother with the pool. I figured if the room was not that great then they probably don't clean the pool well. They had ads for in room massage but it was not available that day (then why advertise all over). The Air Con was a joke, it did not cool well at all. The TV was ancient and I had to mess with the batteries to even turn it on. Check out was not that polite either. A couple positives, the bellboy helped me leave with my bags, and I can say that the girls at the morning breakfast were very polite and kind...but this is not their fault, the food was pretty horrendous. At least the coffee was decent and plentiful. Overall the rest of the staff made me feel like I was a big inconvenience while being there. My advice is to check reviews and get a WAY better hotel for elsewhere for far less money. I will not be back to this old, shoddy, dodgy hotel.

經常來無錫出差，這次選了附近這家酒店民宿，設施比一般民宿好的多，樓下就有不同類型吃的，休閑娛樂也一應俱全，之前在這邊住的其他家，沒有門店，也不好找，服務感受不好，這一家有前台門店，位置很好找，服務超級好，有求必應，房間乾淨整潔。值得推薦👍🏻👍🏻👍🏻