Hotel berhampiran Jambatan Lihu, Wuxi

Hotel was good, but the rooms had a musty smell. The couple we were with asked to get a different room which they did change. Staff was helpful directing us to eating places within walking distance.

This is our second stay with Hanting hotels during our 2 weeks trip to Beijing-Wuxi-Shanghai from 30-Aug till 13-Sep. In Beijing, we have selected Guanganmennei branch, and I have given a good review. As for this Nanchansi branch, they are comparably good except for certain services - Front desk attitude. Except for one lady who was very friendly and helpful, the rest were more like ”could-not-be-bothered” attitude when attending to us, especially when we enquired information about the tourism spots. I hope the Management will look at this on-site as providing good front services should be a high priority besides than good facilities. In short: Room# 8431 & 8331 Check-In on 04-Sep Check-Out on 09-Sep Location: Perfect. Right opposite Nanchan Temple and night street market. Hence, food is not an issue. Subway is just 100m or less away. Do note that this Subway only has an escalator going up but not down. Can call for DiDi right in front of the hotel. Room & Cleanliness: Ours were quite small, including the shower, but couldn't complain with the price we paid. Importantly, they are clean and house kept every day. Enough to have a good rest after a day of travelling. Just one down side - Sama as Beijing Guanganmennei branch, the shower door architecture is not good. Even when the door is closed, water can drip/flow out to the floor. Can refer to photo attached. Ammenities & Facilities: A toiletry bag with toothbrush, toothpaste, comb, and cotton swab is provided together with 2 bottles of mineral water with a bag of coffee and tea daily. Room slippers were provided, too. What we like the most were the washers and dryers. There were 2 each, and unlimited liquid detergent and disinfectant in packet were provided at the laundry area. It's a first come, first serve basis. There's a big long rectangular table at the lobby where it is convenient, even for quick, simple dining. There were books that you could read too. They have multiple robot cars to send food delivery to rooms. By the way, since our first stay with Hanting in Harbin during last Christmas, we realised the room WiFi had been really weak, almost not functioning for international websites. But it worked ok if streaming in WeChat or any local websites. Breakfast: Decent but good enough to have a full tummy. Just one downside was no cold or ambient temperature drinking water was provided. We need to let the hot drinking water cool down before consumption. Surroundings: There are 2 convenient stores at each side of the hotel. There is a pharmacy shop also. Overall, we had a good stay.

小院香氣撲鼻，有各種好看的花花，雨天也盡享美景。帶娃出行，玩得很開心，飯菜特別可口，晚餐在花圃中吃了正宗四川老火鍋，説實話比市面上的老火鍋都好吃，沒有那種膩的感覺，原材料新鮮，肉類出品好，那個原味豆腐更是一絕！早餐也新鮮可口，現煮餛飩特別好吃！！

The buffet breakfast was enjoyable. The staff members were welcoming, friendly, and showed great enthusiasm in their service even they could not communicate in English. Additionally, the hotel's convenient location next to a large mall made it effortless to find a variety of dining options nearby. On the whole, I was pleased with the overall level of service provided. One area for improvement, however, was the air conditioning system, which tended to produce noticeable noise. Furthermore, there were occasions when I detected an unfamiliar odor (smoke) within the room, but I was uncertain of its source. Staff also could not help to resolve for those.

Stayed my last night in Jiangyin in this lovely hotel, very new and very comfortable. well situated on that section of Jiangyin that I love.

Great experience. Like the environment and the staff. Breakfast is typically chinese and the noddles are excellent.

Cleanliness: Decent. The floor still felt a little dusty and dirty. The bed sheet has afew strands of hair. Otherwise, the room is relatively clean Location: It’s is two metro stops from the Wuxi railway station and a few stops from afew famous places in Wuxi. The location is great. However, if you are carrying a large luggage, do not follow blindly the map app. Exit 14 from 三阳广场 (Sanyang plaza) metro is the closest. However, there will be a flight of stairs to climb if the escalator is not working. However, it is only 1/3 of the flight of stairs to climb compared to exit 19B. If you do not want to climb stairs, I recommend going through exit 20A and come out of Suning Plaza Mall and cross diagonally to 锡上MoMo mall where the hotel is. The escalator at exit 20A is usually working. Service: We arrived earlier than the check in timing. Our original room wasn’t ready so they upgraded us to the one on a higher level from level 24 to 54. They kindly told us where the amenities are. They even helped to bring our luggage from our room to their office to help us store as we were going to visit another street during the checkout time before coming back. Amenities: The bed was too hard and the pillow is too soft, making it difficult for both of us to sleep. The TV was quite big and there is vip subscription for some Chinese streaming apps which allows my friend to watch her favourite drama series. There is a washing machine which has a dryer function that allows us to wash and dry our clothes within a day. The room is a smart room however it takes a while to get used to the control. Once you are used to it, it makes things more convenient. Overall, I generally enjoyed my stay with my friend even though it was only for a night. If the bed and cleanliness could be improved, I think it would be perfect.

I recently had the pleasure of staying at and I must say it was a delightful experience. The hotel staff was exceptionally kind, reliable, and accommodating. They went out of their way to assist me, even after I had checked out. Their level of service and responsiveness truly exceeded my expectations. One of the key highlights for me was the hotel's cleanliness. As a parent with a crawling baby, cleanliness is of utmost importance, and I was impressed by how well-maintained and spotless the hotel was. The rooms were tidy, and the hotel provided all the necessary amenities, including clean towels, hair dryers, toothpaste, and soap. I particularly loved the fact that our room had a balcony. It was a perfect spot to unwind in the evenings. I appreciated the option to close the curtains and enjoy the balcony while our daughter slept peacefully inside. The hotel's location was convenient, with two nearby stations providing easy access to Shanghai. The staff even provided helpful directions and recommendations, such as the address of a nearby supermarket when we needed to buy supplies. Despite being a smaller hotel, the quality of service surpassed my expectations. The staff's ability to communicate in English was a definite advantage for us as foreigners, making our stay even more comfortable. In terms of dining, the food at the hotel was satisfactory, offering a regular Chinese menu. I particularly enjoyed their noodles, and the friendly service with a smile made the dining experience even more enjoyable. Overall, I had a fantastic stay at. The combination of excellent service, cleanliness, and helpful staff made it a memorable experience. I highly recommend this hotel to anyone looking for a comfortable, reliable, and friendly place to stay.

I expected so much more from a place calling itself the GRAND Hotel. This was not even average (at best). Check in was not very friendly. The room had many issues, for example half of the lights did not work, so the room was very dark the entire time I was there. The Wifi was really spotty and was difficult to sign into. The bed was okay, had a so so sleep. To be honest I have stayed in far better places in Wuxi for a way cheaper price, but I was tired and did not want to complain or change rooms/hotels. I will say that I was very disappointed for the price. I only chose this place because of the tub and pool. The tub was ok and to be honest after seeing the state of the room I did not even bother with the pool. I figured if the room was not that great then they probably don't clean the pool well. They had ads for in room massage but it was not available that day (then why advertise all over). The Air Con was a joke, it did not cool well at all. The TV was ancient and I had to mess with the batteries to even turn it on. Check out was not that polite either. A couple positives, the bellboy helped me leave with my bags, and I can say that the girls at the morning breakfast were very polite and kind...but this is not their fault, the food was pretty horrendous. At least the coffee was decent and plentiful. Overall the rest of the staff made me feel like I was a big inconvenience while being there. My advice is to check reviews and get a WAY better hotel for elsewhere for far less money. I will not be back to this old, shoddy, dodgy hotel.

這家酒店的地理位置簡直太方便了！臨近高鐵站，太湖、萬達廣場，周邊餐飲、便利店選擇很多，解決吃飯和購物完全不是問題。雖然地處繁華地段，但房間內很安靜。房間大小合適，佈局合理，基本設施完善且維護得很好。以這個地段和價格來説，性價比真的非常高！服務人員態度也很好，反應迅速。強烈推薦給注重出行便利和性價比的朋友！