Hotel berhampiran Taman Humen, Dongguan

The hotel service is good. I have late check in but everything is smooth.

The Service was exceptional, staff were very attentive, friendly and helpful. Everything was delivered and acted upon very fast. The room was immaculate, they do an evening turn down to prepare for sleep and light an incense stick and essential oil that changes every day, the amenities inside the room are of very good quality baccarat glass wear and Dyson hair dryer etc, rooms are spacious with enough seating area and make up stations in the big walk in wardrobe area. The outdoor area is very comfortable and the bath is wonderful in an evening. The spa is a must visit very well educated and trained staff that tailor the experience just for you. The restaurants serve excellent variety and quality food. It is a must return hotel after you visit once you will definitely want to come back

This hotel has some very good features that I was very happy with and some less important issues that are not deal breakers. First, the very good: USB charge ports (USB-A, USB-C) on both sides of the bed; absolute black-out curtains keep the room totally dark; both firm and soft pillows supplied; controllable air-conditioning/heating; a window that can be opened; stable temperature hot water; friendly staff; fantastic location (quiet, clean neighborhood, lots of restaurants, close to metro); large shower area with choice of shower head; firm (but not rock-hard) mattress; four bottles of drinking water supplied each day; and, most importantly, all rooms are non-smoking. This last point is more common in the major cities but not expected in Dongguan. (Beware of other hotels with ”some non-smoking rooms” - this means that both smoking AND not smoking in these rooms is permitted.) I did not sample the breakfast menu. The not-so-good in the room is the limited control of internal room lighting. The minimal setting is bright enough for most use and there is no way to set the internal lighting very low. There is no pen/paper supplied, and no phone in the room. You are expected to use WeChat to communicate with front-desk. The good thing about this is WeChat's builtin translation facility. The staff don't speak English (and neither do I expect them to as this isn't really a hotel for foreign travelers). There is a self-service laundry with four washing machine and drier sets on level 3A. These are free to use and (apparently) have self-dosing detergent. I never had to wait to use this facility. Level 3A (the forth floor, in reality) is shared by the hotel with a billiards club so the hotel lifts are often occupied with non-hotel customers who do smoke, so this level can smell stale at times. (I stayed on another floor and experienced no issues with air quality. In summary, I would certainly stay here again the next time I visit Dongguan.

商務出差入住維也納酒店，整體非常滿意。 位置便利，出行辦事都很方便；前台服務高效，辦理入住快捷。 房間乾淨整潔，床品舒適，隔音好，辦公休息都很合適。 Wi‑Fi穩定，熱水充足，設施齊全，完全滿足商旅需求。 性價比高，服務貼心，下次出差還會選擇，推薦！

This is my second time staying at Kande Hotel. I typically stay for about 14 days each trip, so I have had plenty of time to really settle in and appreciate the experience. The location is incredibly convenient, right in the heart of Dongguan and close to everything you might need. What surprised me, though, is how quiet the rooms are despite being in the city center. There is no traffic noise or street disturbance, which makes a real difference when you are traveling for work and need to rest. The staff are excellent. They are friendly and professional, but what stands out is that they actually remember my preferences from my previous stay. Those small touches go a long way when you are there for an extended period. I also appreciate the pillow menu. I personally cannot sleep without a memory foam pillow, so having that option is a real plus. They also have a robot delivery service for food and parcels. It sounds like a small thing, but it is surprisingly convenient and adds a nice modern touch. The view from the room is beautiful, and breakfast is another highlight. There is always a good variety, but my go to is the 烧鹅濑粉. It is honestly the best I have ever had. Looking forward to my next stay.

Really value for money . The room is too good for the price paid and it even include a very decent breakfast . About 500m from the nearest metro and 1 station away from the city centre/shopping centres

Great facilities, service, and food. The gym and the pool are excellent. The hotel is right nexto to a large, well-furnished shopping mall, and close to many local food outlets.

The front desk and housekeeping teams were friendly, courteous, and attentive throughout our stay. Both check-in and check-out processes were smooth and efficient, making the experience hassle-free from start to finish. The room was clean, well-maintained, and felt as good as new following its recent refurbishment. Overall, the comfortable ambience, along with the cozy bed and pillows, ensured a relaxing and restful night's sleep. The hotel’s breakfast was excellent, offering a wide selection of authentic local dishes as well as freshly brewed coffee for guests who enjoy starting their day with a cup of coffee. The hotel's strategic location is another major highlight. Numerous restaurants, convenience stores, and hawker stalls are situated within walking distance, offering plenty of dining options. There is also a local market just behind the hotel, where guests can enjoy authentic local food and browse a variety of shops. In addition, a large shopping mall is located approximately 1.5 km away, making it easily accessible on foot and providing a convenient place to find everything you need. Transportation is very convenient, with taxis and ride-hailing services such as DiDi readily available from the hotel to various destinations. However, one drawback is that the hotel shares the building with commercial lots, and the soundproofing could be improved. Noise from people talking in the corridors and surrounding areas could be clearly heard, even as early as 5:00 a.m., which occasionally disturbed the stay. Despite the minor issue with noise, my overall experience was very positive and well worth the price paid. The hotel offers great value for money, and I would definitely recommend it to anyone visiting the area. I would also gladly choose to stay here again on my next trip to China.

I had a wonderful stay here. The hotel environment is beautiful, and the staff were incredibly helpful throughout my visit. The breakfast was also delicious with good options. Overall, I highly recommend this hotel!

Nice location with restaurants nearby, cross border bus service to HK/HK airport. However I had a terrible experience at the swimming pool. Apparently it has been outsourced to a private entity so the service was really bad. The pool attendant (a younger male staff) was neither friendly nor helpful, so I could not enjoy my lap swim. That's why the star rating for service drops to 2. This is my third time staying in this hotel and I met him every time at the poolside. He gave me the feeling that hotel guests are second class user next to his own local members. Other than that, the stay was as good as before