Hotel berhampiran Biara Kumbum, Xining

This is my 2nd time staying in this hotel. The female front desks were  so helpful. One of them help me carry my luggage to my room. The other offer me complimentary breakfast. But  I told her that we have an early morning flight, we have to leave by 5:30 am but she said its ok, they can prepare a simple breakfast the night before and place it in the refrigerator for us to take away in the morning. So we're very grateful for that. The following morning we went down to the lobby and there is no front desk around, I have to keep calling then 1 male front desk appeared and it seems that I woke him up. So gave the keycard and told him that we're gonna check out and reminded him the breakfast. He said no breakfast too early for that. I said they promised me some take away and gonna placed in the ref but he didnt reply and kept in staring at the computer. So We loaded our luggage and went back inside, he still staring at the computer and never response or help us with the luggage. So I have to ask again if there is really breakfast and he replied with no. What kind of service is that? if they havent make the promise, We would have prepare our breakfast the night before. It seems the frontdesk this morning is not giving a four star or five star service. No apology or help given.

The hotel is well-equipped, the rooms are clean and tidy, the bedding is comfortable, there’s a free gym, and the overall experience is excellent.

The location is very near the train and bus station. The standard room is big enough. The staffs are helpful. Breakfast is good. A nice auntie server is nice and attentive. We are able to use the microwave to heat food we buy. There is free tea at the reception. The morning market is a must visit which is walkable. Must ask along the way as is behind housing estate, not visible along the road.

Was told I am given a free room upgrade, but honestly I can't tell the difference. Also the room in the listing image was larger and brighter but the actual room I received was extremely rather grim looking, not to mention it doesn't even look like half the room size in the listing image. I also can't seem to adjust the aircon temp as it will remain at room temperature no matter what I set, however xining is quite cooling in general so it's still acceptable. In the room I was give, the glass panel at the washroom side had a severely cracked side which seem like it will break if I had closed the glass door too hard. I took a video immediately before using the toilet in case it really does get shattered, but luckily it did not Very unsafe nevertheless. The shower was the worst, every night I had to gamble if it will be cold or scalding hot water. I set the shower value slightly towards the warm side, and the water became scalding hot within seocnds, and if I move it to the cold side, it became freezing cold within seconds. Even if I set it exactly in the middle, it will give me either one of the extreme temperature. Had to keep adjusting from hot to cold so that it stay at a comfortable and safe temp range. The toilet bowl flush in a very stupid manner too, by first flooding the bowl from bottom up, this means that if you took a dump and it's a slightly sticky one, it's gonna stick. The electric kettle was so noisy when turned on that it sound like a train passing right beside my room. And speaking of noise, the sound proofing of the room was one of the worst of every single hotel I stayed in before. You can literally hear new occupants dragging their luggage or family chattering non stop right after they exit the lift. FYI, my room was literally the furthest away. Every time your neighbors from 3 room away turn on their tap water, you can hear it, even if that's like 4am in the night. The hairdryer is a safety hazard too. Tried to use it once and after plugging in and turning it on, smoke immediately came oozing out of it, so I immediately switched it off and remove the plug. Never used it since. Oh yes one last thing I have to say is that as a hotel PLEASE NEVER USE MOVEMENT OR VOICE CONTROLLED LIGHTINGS. While I wash up every day, I had to keep waving my hands like an ***** every few minutes in order to prevent the lights from going out. The detection is sooooo off that unless there's a huge action at the correct spot, it will not turn the lights back. This was absolutely annoyance. However the things I mentioned above are although not welcomed, but can be tolerated. Personally, the only thing I really love about this was the free tea. And that is also a highly recommended must try. I believe that's ******* black tea which is also a local specialty. I regret not trying earlier because at the latter of my trip, I no longer pass by stores that sells ******* black tea. Recommendation to the hotel is include a way to buy some of this tea. Overall, I will only recommend the hotel to someone who do not have any other choice or have a lower budget in mind.

I don’t know if I wasn’t lucky, but our room shower was disgusting. The shower water was either too hot or too cold and the water pressure was low.. taking a shower was a nightmare.. without even counting how moldy, dirty and old it was.  The location is good The front desk very nice  But that’s about it because the hotel is very old and with no maintenance!

Very nice rooms and view, very clean and friendly staff, but the aircon was centrally set and quite hot, and the breakfast was basically egg, toast and a few condiments.

Very near to the train station if u r catching an outbound train to somewhere or lhasa! But there are not much shops and malls near the hotel, being the old or muslim quarters...

This hotel received international travellers. Best is its next to famous street food… i do really enjoy the stay here. And its clean too. Just i don’t really like the smoke smell in the elevator.. the rest is fine… hope i will return here again… and i will still stay at this hotel.

So hot and so cooked in winter, there are no options to fix the temperature , there hasn’t remote or something to makes better! We had terrible sleep because of that heat. But hotel staffs are very good and friendly!

The location is near the train station. If you drive a car, you can park it downstairs, but it’s really hard to find the parking entrance. We did not manage to find it. The hotel service was nice, and they took us to the parking lot later to show us where it is. Otherwise, it’s easy to locate the hotel from outside. The room was clean and spacious. The wifi was not working, and the person who could fix it was not there since it was late. Therefore, we connected to the other room’s WiFi but the connection was not good. The bed was a bit short for a tall person.