Hotel berhampiran Biara Kumbum, Xining

This is my 2nd time staying in this hotel. The female front desks were  so helpful. One of them help me carry my luggage to my room. The other offer me complimentary breakfast. But  I told her that we have an early morning flight, we have to leave by 5:30 am but she said its ok, they can prepare a simple breakfast the night before and place it in the refrigerator for us to take away in the morning. So we're very grateful for that. The following morning we went down to the lobby and there is no front desk around, I have to keep calling then 1 male front desk appeared and it seems that I woke him up. So gave the keycard and told him that we're gonna check out and reminded him the breakfast. He said no breakfast too early for that. I said they promised me some take away and gonna placed in the ref but he didnt reply and kept in staring at the computer. So We loaded our luggage and went back inside, he still staring at the computer and never response or help us with the luggage. So I have to ask again if there is really breakfast and he replied with no. What kind of service is that? if they havent make the promise, We would have prepare our breakfast the night before. It seems the frontdesk this morning is not giving a four star or five star service. No apology or help given.

We had a wonderful stay at the hotel. Assistant Manager Xiao Yan and her staff provided excellent service throughout our visit. Special thanks to Manager Yuan for accommodating my online booking error with such professionalism and care. The hotel is conveniently located in the heart of the new district near Wanda Square, offering beautiful night views. Our room was spacious, clean, and very comfortable. The separate dry and wet bathroom areas were especially convenient and thoughtfully designed. The nightly snacks were both heartwarming and satisfying, and the breakfast was exceptional with a great variety of choices. We will definitely stay here again the next time we visit Xining.

The location is very near the train and bus station. The standard room is big enough. The staffs are helpful. Breakfast is good. A nice auntie server is nice and attentive. We are able to use the microwave to heat food we buy. There is free tea at the reception. The morning market is a must visit which is walkable. Must ask along the way as is behind housing estate, not visible along the road.

You can go to wangfujing department store by walking from the hotel… the receptionist is very humble.. will help you anything you ask for👍🏻👍🏻the picture is the view from our room..

Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️

Had a Wonderful Stay . My stay at Enraton Hotel was made truly memorable thanks to the helpful and attentive staff, especially Alan at the front desk. He even helped with my luggage, arranging pickup and drop-off. I highly recommend this hotel to anyone looking for a comfortable stay with a team of staffs that genuinely cares about guest satisfaction. Thank you, Alan and the Enraton team. I’ll definitely be back!

A welcome sight not far from where the Airport bus drops. 12 minutes walk to the main railway station - if you like steep stairs on the underpass. Convenient walk to Dogguan Mosque site, local restaurants and City Mall. Grandiose lobby (where you check in) is on the 21st floor. Many facilities on different floors, but most seemed shuttered and unavailable. Hallway and room were in excellent condition. Nice room layout and view of the city. However, shower room light would not turn off at night. Study desk was a bit wobbly. Muslim Specialty restaurant has a high end menu but the sofas are not suited for dining, I think. Hotel's free vegetarian breakfast buffet was very tasty.

perfect location, spacious rooms, friendly staff. the breakfast has a great variety.

The only one good thing staying here is the location. Be warned that the room is small and bath towels are not issued. It appeared that the management has a strut control on the issuing of amenities for the room. There's also no sign of the aircon controller in the room. Not recommended for long stays.

The location is near the train station. If you drive a car, you can park it downstairs, but it’s really hard to find the parking entrance. We did not manage to find it. The hotel service was nice, and they took us to the parking lot later to show us where it is. Otherwise, it’s easy to locate the hotel from outside. The room was clean and spacious. The wifi was not working, and the person who could fix it was not there since it was late. Therefore, we connected to the other room’s WiFi but the connection was not good. The bed was a bit short for a tall person.