Hotel berhampiran Stesen Kereta Api Xining, Xining

This is my 2nd time staying in this hotel. The female front desks were  so helpful. One of them help me carry my luggage to my room. The other offer me complimentary breakfast. But  I told her that we have an early morning flight, we have to leave by 5:30 am but she said its ok, they can prepare a simple breakfast the night before and place it in the refrigerator for us to take away in the morning. So we're very grateful for that. The following morning we went down to the lobby and there is no front desk around, I have to keep calling then 1 male front desk appeared and it seems that I woke him up. So gave the keycard and told him that we're gonna check out and reminded him the breakfast. He said no breakfast too early for that. I said they promised me some take away and gonna placed in the ref but he didnt reply and kept in staring at the computer. So We loaded our luggage and went back inside, he still staring at the computer and never response or help us with the luggage. So I have to ask again if there is really breakfast and he replied with no. What kind of service is that? if they havent make the promise, We would have prepare our breakfast the night before. It seems the frontdesk this morning is not giving a four star or five star service. No apology or help given.

The hotel is well-equipped, the rooms are clean and tidy, the bedding is comfortable, there’s a free gym, and the overall experience is excellent.

I chose Park Plaza as it was convenient to both the train station and airport. The price was also excellent value for money. My train from Lhasa arrived at 6.30am and I caught a taxi the short distance to Park Plaza without issue. I checked in around 7am and was shown my room. It was beautiful, very spacious with a large window, and it also had a freestanding bath. Unfortunately I could smell cigarette smoke, which is not uncommon in Chinese hotels. I asked for a different room and was immediately shown one . This room was identical but the bed covers were a children's design and there were some toys and teepee in one corner . I simply folded the bright yellow covers down and had a lovely tasteful decor again. The bed was extremely comfy and the room was very quiet. The buffet was beyond excellent and the head chef and his small team were very friendly and attentive. Clearly they were very proud of their fabulous buffet and presentation....as they should be. It was my best in China.. I found a lovely walking trail behind the hotel beside the river, 5 mins away. The area in general was nice to wander around, very different from my stay in the centre of city when on my way to Tibet. I will most definitely choose Park Plaza when I return to Xining.

Staff are very nice and professional but foreigners should have their translation app ready as most do not speak English. The room was very comfortable and clean. Location is walking distance to the street market as well as the City Plaza. I would stay here again.

Was told I am given a free room upgrade, but honestly I can't tell the difference. Also the room in the listing image was larger and brighter but the actual room I received was extremely rather grim looking, not to mention it doesn't even look like half the room size in the listing image. I also can't seem to adjust the aircon temp as it will remain at room temperature no matter what I set, however xining is quite cooling in general so it's still acceptable. In the room I was give, the glass panel at the washroom side had a severely cracked side which seem like it will break if I had closed the glass door too hard. I took a video immediately before using the toilet in case it really does get shattered, but luckily it did not Very unsafe nevertheless. The shower was the worst, every night I had to gamble if it will be cold or scalding hot water. I set the shower value slightly towards the warm side, and the water became scalding hot within seocnds, and if I move it to the cold side, it became freezing cold within seconds. Even if I set it exactly in the middle, it will give me either one of the extreme temperature. Had to keep adjusting from hot to cold so that it stay at a comfortable and safe temp range. The toilet bowl flush in a very stupid manner too, by first flooding the bowl from bottom up, this means that if you took a dump and it's a slightly sticky one, it's gonna stick. The electric kettle was so noisy when turned on that it sound like a train passing right beside my room. And speaking of noise, the sound proofing of the room was one of the worst of every single hotel I stayed in before. You can literally hear new occupants dragging their luggage or family chattering non stop right after they exit the lift. FYI, my room was literally the furthest away. Every time your neighbors from 3 room away turn on their tap water, you can hear it, even if that's like 4am in the night. The hairdryer is a safety hazard too. Tried to use it once and after plugging in and turning it on, smoke immediately came oozing out of it, so I immediately switched it off and remove the plug. Never used it since. Oh yes one last thing I have to say is that as a hotel PLEASE NEVER USE MOVEMENT OR VOICE CONTROLLED LIGHTINGS. While I wash up every day, I had to keep waving my hands like an ***** every few minutes in order to prevent the lights from going out. The detection is sooooo off that unless there's a huge action at the correct spot, it will not turn the lights back. This was absolutely annoyance. However the things I mentioned above are although not welcomed, but can be tolerated. Personally, the only thing I really love about this was the free tea. And that is also a highly recommended must try. I believe that's ******* black tea which is also a local specialty. I regret not trying earlier because at the latter of my trip, I no longer pass by stores that sells ******* black tea. Recommendation to the hotel is include a way to buy some of this tea. Overall, I will only recommend the hotel to someone who do not have any other choice or have a lower budget in mind.

Very nice rooms and view, very clean and friendly staff, but the aircon was centrally set and quite hot, and the breakfast was basically egg, toast and a few condiments.

Great experience! The two ladies of the staff have been extremely nice. They helped us in every way they could. The hostel has amazing shared spaces, plenty of sunlight and plants (+ three cute birds!). The room has what you need, simple and neat. We liked our stay very much :)

This hotel received international travellers. Best is its next to famous street food… i do really enjoy the stay here. And its clean too. Just i don’t really like the smoke smell in the elevator.. the rest is fine… hope i will return here again… and i will still stay at this hotel.

So hot and so cooked in winter, there are no options to fix the temperature , there hasn’t remote or something to makes better! We had terrible sleep because of that heat. But hotel staffs are very good and friendly!

I had two short (two nights each) stays at the San Want. The desk staff is excellent- they get things done, are friendly with a tourist with no Mandarin, and seem to genuinely care about my well being. Checkin was easy and smooth. I had a reservation through Trip.com. There is a food street next door, a Bank of China branch on the corner, and plenty of available taxis and a public bus system that is efficient. It is not a new building, but the owners maintain it. The house restaurant is okay, but there are many choices right outside the door. I will stay again if I return to Xining.