Hotel berhampiran Stesen Shanbi, Taoyuan

Love the room, clean and spacious. Very comfortable bed and pillows. Room is exactly what you seen on trip.com/hotel site. Water dispensers x2 on the floor, mine was level 9. Complimentary chips and drinks. Accessing to the place via HSR, whereby have to navigate the luggages through the stone roads of Gloria Outlet posed slight challenge. Signs in Gloria outlet is a bit lacking after exited from HSR station. Nearby hotel has lots of restaurants and eateries, and food court in landmark mall or in Gloria outlet. And the link bridge between Gloria outlet and Landmark mall/hotel opens 11am, so have to watch out on this should you have an earlier plane or journey to make. I have a picture of how they worked out, so hope is helpful.

Closed to ZhongLi night market, convenient store like Family Mart is just in walking distance. The hotel is abit old but well maintained. Nice and very big bed in our room!

Hotel ini bersebelahan dengan lapangan terbang jadi lokasi adalah penting bagi mereka yang menangkap penerbangan awal.  Walau bagaimanapun, kakitangan masih dalam latihan jadi anda mungkin tidak menerima tahap perhatian yang sama seperti yang anda jangkakan

This was my second time staying at this hotel, and I am just as pleased as I was during my first visit. The overall environment, including the lobby and rooms, is consistently clean, bright, and well-maintained. It is also very convenient to order food delivery.The location is excellent and very close to the airport, which makes traveling highly efficient. However, I must say that the attitude of the front desk staff was just average and rather lacking in smiles, especially the male staff. Since ********* are generally known for being extremely polite and hospitable to tourists, this was a bit surprising and slightly disappointing.Despite the service, the hotel's hardware and location are still highly commendable. I would recommend it for the comfort and convenience, but I hope the front desk can improve their friendliness in the future.

Booked the deluxe room with bathtub and it looked amazing. Room was spacious and had everything I needed. However, hotel location was kinda along the streets with busy traffic and very minimal traffic controls. Hotel is far from bus stop as well but apart from that, hotel is still pretty good. Breakfast is average and would be better if there were to be more staple varieties like noodles, vermicelli, etc.

Location is good. room is spacious. Only pro is you need to carry luggages and climb stairs to the room, maybe liked 3 floors high.

Let me tell you something, upon check in the āyi who is working in the front desk is really fuzzy and not approachable, she gets irritated toward us because she cannot find our booking. Everything I presented passport and booking details but seems like she don't know how to work. Question to the management? Is this our fault why she become irritated? she supposed to fix this problem on her part not us because we are the guest! Luckily I can speak few mandarin because I was working in mainland china, until she finds my Chinese working visa details on my passport then she finally understand. Next time teach your āyi speak basic English or change your staff it will affect on your business if you continue to keep this problem. Therefore I cancelled my 6 days bookings in this hotel because of her attitude. I was former front office supervisor and I know how to treat the guest very well and keep the business operations smoothly. Room: clean but interior quite old but not bad for its price Air-conditioning - 0 so hot 🥵 you need to maintain the temperature on 23 degree if you change the temperature the air-conditioning will run down and broken. 讓我跟你們說說，辦理入住時，前台的阿姨（āyi）態度很差，讓人難以親近。她找不到我們的預訂訊息，還對我們很不耐煩。我出示了護照和預訂詳情，但她好像根本不會操作。 我想問管理階層，難道是我們的錯，所以她才這麼不耐煩嗎？她是客人，應該負責解決這個問題，而不是我們！ 幸好我會說一點普通話，因為我之前在中國大陸工作過。直到她看到我護照上的中國工作簽證訊息，她才終於明白。 下次要嘛教你的阿姨說點基本的英語，要嘛就換個員工。如果這個問題一直存在，一定會影響你們的生意。 我以前是前台主管，我知道如何好好招待客人，也知道如何讓飯店營運順暢。 房間：乾淨，但內部裝潢比較老舊，不過考慮到價格還可以。 空調：0，太熱了🥵。必須把溫度維持在23度，如果調低溫度，空調就會過熱損壞。

Not a bad location if you need to be near Taoyuan Airport, which is only a couple of stops on the MRT to get to from the hotel. The hotel isn’t obvious to reach if you’re on foot, but is only a simple 10 minutes walk. The rooms are clean and spacious, although a little plain. The showers are very well powered, so don’t worry about a lack of water pressure. The staff were really helpful and spoke excellent English. Likewise the restaurant staff were equally helpful, polite and very kind.

Aside from cleanliness and convinient,what I love the most is the taste of the food,soooo delicious! Good job!

The staff were really lovely and I'm sure that had I have spoken Chinese, the things I'm about to say would've been different as I would've been able to explain them over the phone and get them rectified.  CONS: I didn't get there until almost 1 am due to a flight delay and then missing the last MTR, so by the time I did get there all I wanted was a hot bath and a quiet night's sleep. Firstly, the room had definitely had smokers in it previously. They may have done a treatment but it was still noticeable. Secondly, there was 'hair' in the bathtub from a previous occupant. So I definitely didn't use it. Thirdly, I got almost no sleep – even though the bed was really comfortable – because the smoke alarm in the room needed its battery replaced and spent all night making that very loud high-pitched sound that you cannot ignore! Now again, had I've been able to pick up the phone and ask them to come and sort it, it could have been a different story, but... PROS: the room was a great size, and the bathroom had both a spa bath and a walk-in shower. It also was very large and is well set up for customers to drive their vehicle into the ground floor of the unit then go up the stairs to the first floor where the actual room is. The staff were very nice and welcoming even though I arrived so late and even gave me some instant noodle cups. I also got a voucher for breakfast, but didn't end up getting to use it as I was too tired to get out of bed and go there before it finished.  I may not be the target clientele for this establishment, and while this particular stay had farcical elements, now that I know what it's like and how it works, I probably would stay there again simply due to how nice the staff were. It's not their fault that I don't speak Chinese.