Hotel berhampiran Stesen Zagreb Central, Zagreb

This was a 5-star stay for me. I spent 2 nights. Oliver was friendly and very responsive. The room was perfect. Mini fridge, hot water kettle, and instant coffee/tea was provided, as well as 2 bottles of water. The place was very clean and comfortable. The location is just about a 5 minute walk to the Zagreb Kolodvor (bus station) and about a 30-minute walk to old town. It's located on a quiet street with few cars driving by. Free wifi. Grocery store, Konzum, was a couple of blocks away. I would definitely stay here again!

L’hotel è in posizione strategica, facile da raggiungere in auto e vicino alle attrazioni principali di Zagabria. Lo staff dell’hotel è veramente eccellente, soprattutto alla reception: gentilezza e cortesia sono di casa. Lo stile moderno ed elegante rende il soggiorno indimenticabile. Pulizia impeccabile. Consigliatissimo!

Идеально!!! Абсолютно все - от расположения недалеко от автовокзала до оптимального уровня комфорта, уюта и удобств, просто невероятных завтраков и конечно отличной работы&доброжелательности персонала! И даже незначительная удаленность от центра Загреба практически незаметна - 20 мин пешей прогулки позволяют лучше познакомиться с городом)6 Все, что содержится положительного в отзывах об этом отеле, реально соответствует действительноси Молодцы, так держать!

Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

Superb location, great hotel with the classic and traditional vibes. Good breakfast. Staff at check in seemed a little bit unfriendly. Unfortunately, I spotted a pair of dirty black socks lying behind the curtain in the room upon check in.

First things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly. Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name ) It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel. Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite. Breakfast has many menus and tasty too. Overall is perfect , one thing I don't like is the dimming lights. If they have a brighter light, I will be so happy. The W By LJ is my youtube channel if you like to see my review video

Receptionist Darko is so helpful & friendly. Whatever inquiries you have he will help you. Thankful he helped us get a taxi to the airport for a good price. The staffs at the Butler restaurant are so helpful especially Maria-always with a happy face to greet diners. They are all accomodating in helping you choose the recommended cuisine to try. Location is very convenient to public transport. We tried to help the environment by not asking for change of towels everyday but the housekeeping are always eager to change our towels. Toilet in the room is very spacious. Breakfast is very abundant- a good start for the day. Electric sockets are limited in the room. Good location. Hope aircon is always working as sometimes not enough for a hot day. Windows can be opened but at night noises from the street. Unusual flavours but yummy pizzas for dinner..Not many English speaking channels on tv.

Really easy check-in process. Self check-in is available, they send the code to open the main gate and room. Location is near the tram station which make it safely reachable in midnight also.

The building is old but has a classic feel. Was surprised that the traditional key is still used for the room. Location is close to a mini market, a bakery, pizzaria, kebab store and walking distance to a tram/bus stop and Nikola Tesla museum.