Hotel berhampiran Persimpangan Marchen, Otaru

I love this room so much. The location is perfect, near the JR Station. The room is big enough for us to open two suitcases fully. One thing I very much like is the laundry pods, the smell is very fragrant！I wanna know about the brand of the laundry pods.

Excellent onsen with very nice private onsen in the room surrounded by Sakura trees. Very nice omakase dinner served in room, excellent service from the team. Lounge area serving beer, sparkling wines and other non alcoholic beverage all inclusive in the package price is a nice touch. Highly recommended

服務：日式服務基本無處挑剔，唯獨前台與服務生英語口音交流有點障礙。旅店自帶一次接客服務，要是還有送客服務就完美了。 衞生：整潔無浮灰，所有物品疊放整齊。 温泉：和式温泉旅館等重中之重，兩湯輪換，半山腰的雪景同時俯瞰小樽，美極了，水温合適，設備齊全，就是換衣間因為年代久遠沒有擴建顯得有些狹小，不過在沒有幾個住客的旅館無傷大雅，有時可以享受到一人温泉。 餐食：帶一份晚餐與早餐，一泊二食。晚餐omakase，食材是獨屬冬季北海道的鮮美，口味因人而異，總體質量不錯；早餐經典日式早餐，清淡健康。 通勤：享受這樣富有韻味的温泉和式旅館，必不可少得忍受它不便利的交通，酒店在山上，若是沒有提前聯繫好接送，衹能打車。 設施：年代久遠卻不破敗，所有房間設施都有舒適的使用體驗。温泉區設施大部分使用體驗很好，保留傳統的用浴流程，吹風機稍顯老舊。

This hotel is impressive, with great location (just opposite JR otaru station) and awesome onsen. The onsen is amazing. Indoor, there's a sauna, 2 hot pools and 1 cold pool. There are 2 additional hot pools outdoor. If you have a tattoo, you can ask the reception for tattoo stickers. The view is also beautiful. Will stay in this hotel again if i ever come back to otaru.

I had a wonderful stay at OMO5 Otaru. The hotel strikes a great balance between modern comfort and Otaru’s historic charm, with beautifully designed and up-to-date interiors. The room was spotless, well-maintained, and thoughtfully laid out, making it a comfortable place to unwind. The facilities were excellent and there are little touches that encourage guests to explore Otaru. The carpark was however very limited (6 lots) and we were directed to the tourist carpark about 10min walk away. Every staff member I interacted with was warm and professional. Combined with its convenient location within walking distance of the Otaru Canal, shopping streets, and many restaurants, OMO5 Otaru is an excellent base for exploring the city. I would gladly stay here again on my next visit.

Kakitangan di kaunter penerimaan tetamu fasih berbahasa Inggeris, itu bagus. Sth dramatik berlaku selepas saya mendaftar masuk. Entah bagaimana beg pakaian saya tidak boleh dibuka, walaupun saya tahu nombor kuncinya. Jadi saya terpaksa menelefon penerimaan untuk mendapatkan bantuan, nasib baik mereka mempunyai alat untuk membuka beg pakaian, tetapi saya diberitahu untuk menunggu kerana orang lain menggunakannya dan saya sepatutnya dipanggil selepas penerimaan alat itu. Menunggu sepanjang malam, tanpa panggilan telefon, dan terpaksa keluar keesokan paginya dengan beg pakaian saya yang rosak. Jadi jika anda mendapati beg pakaian anda tidak boleh dibuka, pergi cari penerimaan dengan segera atau anda mungkin tidak berpeluang untuk menggunakan alat itu, haha

Cozy Inn is superb, can easily be reached by bus or by car. Plenty of parking spaces. Room is big and clean. Close to Aeon and Daiso. Walkable to the canal if you are not driving. Check in uses machine and strictly only after 3pm, so do not come early. Overall, I highly recommend!

This apartment offers a practical and comfortable stay, especially for those looking to explore Otaru on foot. We appreciated the basic utensils and cutlery provided, making it easy to prepare simple meals. The thoughtful inclusion of toothbrushes and toothpaste was a nice touch, and the microwave was handy for quick reheats. Comfort is well-addressed with one air-conditioner and a heater, ensuring a pleasant temperature regardless of the weather. The washing machine was a huge convenience, and we had options for drying clothes either on the hanger stand inside the room or on the balcony. The location is a major highlight, being within easy walking distance to both Otaru Canal and Sakaimachi Street. We also found it convenient to have a Lawson and various eateries nearby, though it's a good idea to check their opening hours as they can vary. Important Considerations for Your Stay While the location is excellent, it's important to note that the road leading to the building is steep. This could be particularly challenging if you're driving, and we would not advise driving during winter due to the road conditions. For those with a car, there are two parking areas available. The closer one has three slots, while a slightly further option offers approximately 12 slots. Keep this in mind, especially if you prioritize a closer parking spot.

Positive: 1. Great Location decent size room with double sized beds with big space to move around compare to most other Japanese hotel 2. love the indoor parking at basement garage, especially during winter no snow cleaning required every morning. Negative: 1. lift is out of service, very inconvenient for people with big luggage, had to carry all the way up to the 3rd Floor. 2. Fake carpets on stairs, almost tripped over couple of times. 3. Owner never responds when assistance needed, upon on check-in, the pin code been given is useless because the room door are always unlocked, actual key is placed on the table in the room. Tried to contact the owner via WeChat WhatsApp line phone calls none of above responded, just seemed like the hotel is unmanned the whole time. 4. Had a little incident one morning where one of the guest parked his car right front of the parking garage door, which blocked my way out, again had to contact the owner, never responded, got no choice but to contact police for help.

Tempat bagus sekali . Cuma kasir keras sekali . Tdk ada mesin cuci