Hotel berhampiran Kedutaan Cuba, Colombo

We had a wonderful stay at Cinnamon Lakeside. The hospitality was outstanding from the moment we arrived, with the staff being warm, professional, and always ready to help. They made us feel genuinely welcome throughout our stay. The hotel is well-maintained, the atmosphere is relaxing, and the service exceeded our expectations. Thank you to the entire team for making our visit enjoyable. We would be happy to stay here again and highly recommend Cinnamon Lakeside to anyone looking for excellent hospitality.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

Very clean and welcoming staff. Did their best to get me a room early as l got in kind of early. Room was spacious and super comfortable. Pool was rooftop and they have a small decent gym. Many people said seaside views, but sadly a bigger building is going up and blocking that view now.

Great hotel and amenities. Big comfortable rooms with a nice view. I love it when there are 2 pools in the hotel. Just the little details that matter to me especially when I checked into the hotel room, the bedside table was dirty. Other than that, all is good.

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

My stay at Radisson Hotel Colombo was very pleasant. The hotel is well-maintained, modern, and comfortable. The rooms were clean, quiet, and suitable for both business and leisure stays. Service was smooth and professional, and the staff were polite and helpful throughout the stay. The location is convenient, especially for business travelers, and the overall atmosphere felt calm and well-organized. Check-in and check-out were efficient, and room service and housekeeping met expectations. Overall, Radisson Hotel Colombo offers a reliable and comfortable stay with good service standards. Based on my experience, I would definitely consider staying here again during future visits to Colombo.

We booked for two nights. For me the room size is good there’s only one problem the air condition didn’t function so well. We call the reception to check why it’s not cooling and they responded so quickly. It’s clean and properly maintained. For breakfast, it’s good not so many choices but acceptable.

Mount Lavinia Hotel used to be so good - not anymore. AC's dont work properly. Phones in room dont work, they give a mobile number to call instead. House keeping takes ages to come. Not the Great hotel we once knew anymore.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done