Hotel berhampiran Dewan Peringatan Kemerdekaan, Colombo

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

This hotel is a newly opened five-star Marriott hotel on the Colombo waterfront. Across the street is the Cinnamon Life at City of Dreams, a five-star hotel with a striking exterior. After much deliberation, I chose this one on the beachfront. There's security at the porte-cochère, and a baggage check before entering the hotel. The ground floor is lined only with sofas, and the front lobby is above. The lobby lounge was very spacious and had a gorgeous atmosphere – truly impressive. I arrived early, so the front desk wasn't crowded, and they upgraded my room without any special comment. It was a room with round walls, which I love, and absolutely beautiful. The room's interior and furniture had a more classic feel than I expected, with a large column, a spacious bed, and a large television being particularly striking. The minibar was housed in a heavy, single-door cabinet, giving it a luxurious feel, and there were five bottles of mineral water. However, the minibar refrigerator is usually locked, so it was a shame that I couldn't chill the water. There was welcome fruit on the table in the foreground. Next to the entrance was a walk-in closet, and beyond that was a spacious bathroom. The bathtub was open, but I appreciated that the toilet and shower were properly separated. The beauty mirror was also unusually large. Best of all was the round terrace, which offered views overlooking the beach and the city. The hotel has two pools, both infinity pools overlooking the ocean. The gym was in a hard-to-find location, behind a spa-like reception area. The breakfast area was one of the largest I've seen in any hotel so far, with plenty of food, but it was crowded and difficult to find things, which was a bit tiring. Also, there was a long line at the live kitchen, and many people, including the staff taking orders, were cutting in line, which was disappointing. If you'd like to see a video introduction to this hotel, try searching for ”hakurepo” or the hotel name on YouTube.

Unexpected First Experiences! We check in passed 130AM and Hotel receptionist cant find our booking. After handover the booking confirmation + payment receipt, the receptionist just ask us to wait without any explanation. We need to wait for more than 60mins for them to prepare our room and handover the key to us. More unexpectedly they assigned a PWD room to us, not the room type we book we have no choice to sleep over for a night as we only managed to get to our room after 3AM and so tired of long hour travel. We requested to change room next day and being told to wait for 1 hour and again, the receptionist did not arrange new room for us and just let us wait without updates. We again request to change room on the 3rd day and finally they change to a normal room for us. Hotel management need to put in more effort to monitor your services because no guest wish to experiences this kind of unpleasant experiences.

This is a fine place to stay for a night in Colombo, but for such a new hotel there are already issues that are concerning. The Pros: Staff are very helpful and friendly, the rooftop bar has some of the best cocktails and shisha we’ve had in Sri Lanka (shoutout Gayan). Check in and out was easy, and despite our early checkout we were provided with a breakfast pack to takeaway. The room is spacious and the view of Colombo magnificent. The Cons: This place opened in 2024 and sadly has not been well maintained. Already there are numerous issues with dirt and general wear and tear, and it seems that there were no attempts to future-proof the hotel. There are no USB-C charging slots which is odd for a new hotel, and no smart room functions which is often a key part of any new hotel. Also for some reason our toilet would keep water running through the flush non stop, and the tap for the sink is positioned so oddly that it basically soaks the whole bathroom countertop. The main issue however is the cleanliness. In general it was fine but not great - our carpet had numerous stains for instance. However, one of our pillows and one of our towels both contained noticeable dirt patches on them - that should be unacceptable at a hotel like this, and certainly in a suite such as ours. The Amari is fine, but I was disappointed and expected more. My concern is that despite opening in 2024, it feels as if it was opened in 2004.

I had a wonderful stay.The rooftop infinity pool is the absolute highlight, the view of the ocean is breathtaking, especially at sunset. The room was clean, modern, and well-designed with a great bathroom. The location is perfect for exploring Colombo, and the staff were very welcoming. Highly recommend this for anyone visiting the city!

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

My stay at Radisson Hotel Colombo was very pleasant. The hotel is well-maintained, modern, and comfortable. The rooms were clean, quiet, and suitable for both business and leisure stays. Service was smooth and professional, and the staff were polite and helpful throughout the stay. The location is convenient, especially for business travelers, and the overall atmosphere felt calm and well-organized. Check-in and check-out were efficient, and room service and housekeeping met expectations. Overall, Radisson Hotel Colombo offers a reliable and comfortable stay with good service standards. Based on my experience, I would definitely consider staying here again during future visits to Colombo.

Нам понравилось пребывание в отеле Хороший завтрак В номере убираются каждый день. Но за три дня полотенца не меняли. И осыпаются стены. Побелка лежит вдоль стены. Но нам это не мешало. Кондиционер работает хорошо. Расположение очень удобно , в центре.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done