Hotel berhampiran Air Terjun Bulalacao, El Nido

Saya sangat menyukai hotel ini; ia bersih dan selesa. Lokasinya sangat baik. Kakitangan sangat ramah dan membantu dengan segala-galanya. Mereka boleh mengatur lawatan.

* Upon arrival, the air conditioning unit in our villa was not properly maintained. The filter was extremely dirty and clogged, causing excessive noise and poor performance. We had to clean it ourselves in order to use it. * There is little to no mobile signal in the area, and the WiFi connection has been unreliable due to ongoing maintenance, making it very difficult to stay connected. * There has been significant noise disturbance from construction work directly behind our villa, including the use of loud power tools throughout most of the day over several days. * We were only informed about a wedding taking place upon check-in. As a result, we were unable to use the sunbeds located outside our villa and had to relocate further away. Also due to the wedding taking place, the hotel had to make many soundchecks during the day before, playing very loud music which made it hard to relax on the beach. The wedding guests (80+ people) were allowed to use the villa next to us, as their designated toilet, which caused a lot of back and forth from the weddings guests right by our villa. This made it difficult to relax. * Additionally, we find that the restaurant prices are quite high compared to the quality of the food. For example, breakfast at 800 PHP did not meet basic expectations, as even simple items such as cheese and ham for bread were missing. I’m also sorry to say that the chicken adobo is tasteless, and on the menu it says the menu has been created by a Michelin chef. My mango daquiri tasted only of alcohol, so I had to ask for one with less alcohol. As a certified bartender, that is unacceptable. Even the French fries were not done properly as they needed more time in the oven (I think that’s what they used to make them at least, I would prefer if they were fried in oil though). However, very good mango shakes. * We would also like to mention that the access roads leading to the property are in very poor condition. The roads consist mainly of uneven gravel and are full of deep potholes, which make driving quite difficult and uncomfortable. In some areas, it is only possible to drive at around 10 km/h due to the condition of the road. We believe that the roads would greatly benefit from proper maintenance or being paved with cement, as this would significantly improve accessibility and the overall guest experience. We understand that some of these issues may be temporary or unforeseen, but taken together they have had a significant impact on our stay. However I would really like to highlight Hazel from the reception at the Nacpan Beach Villas. She was really sweet and thorough when we had any questions and went the extra mile for us. She deserves a raise. Please let her know we were really happy with her and really appreciated her.

My stay at El Nido Resorts Lagen Island was nothing short of extraordinary. The staff's warmth and genuine hospitality were exceptional; they always wore smiles and went above and beyond to ensure a memorable experience. From assisting with ferry bookings to surprising me on my birthday with a beautifully decorated bed and a delightful cake, their thoughtfulness was truly heartwarming. Special thanks to Carell, Jojo, Harnie, John, and Arvin for their outstanding support. The resort's happy vibe upon arrival sets the tone, and you leave with a smile, longing for more. The complimentary tours, seamlessly integrated into the package, were made exceptional by the supportive guides, creating a private and well-timed experience. Opting for the overwater bungalow was a unique and enchanting experience, adding to the paradise that is El Nido Lagen Island. The buffet-style meals offered three times a day were a culinary delight. I wholeheartedly recommend El Nido Resorts Lagen Island for an unforgettable and highly recommended getaway. Thank you for an exceptional stay!

I didn’t feel like leaving! This place is a gem. It’s nestled on top of a small hill with mind blowing views. The room (Joglo 5) had spectacular views from the balcony and was very well equipped. It was clean, comfortable, bright, and spacious. The infinity pool and restaurant were the icing on the cake. Beautiful sunsets and vibe! Service was also excellent - thanks to Wilma, RV, Maggie, Lemer, Geo, Lester, Ellen, the Chef, and all others!

This hostel is not just good, it’s the BEST! From the staff to the facilities to the food, everything exceeded my expectations. I honestly never expected a hostel to deliver service comparable to a 4- or 5-star hotel, but they absolutely did. The place is clean, well-maintained, and beautifully designed, making it a very comfortable stay. They also have everything you might need. Motorbike rentals are available on-site, and their laundry service is convenient and efficient. Their free breakfast every morning is great and will save you a lot of money. What truly stood out to me was the staff. I know they work in the hospitality industry, but they go above and beyond. They are genuinely warm, attentive, and incredibly helpful, making you feel welcome from the moment you arrive. I would definitely come back here and will gladly recommend this place to my friends and family. 11/10 experience!

EL nido suites Location and the hotel facilities are the best. The staff was helpful and room was good. I was able to book massage, tour and motor bike from the reception staff. Breakfast did let me down but still not bad. Bus terminal is next to it and the el nido public market. Vanila beach, lio beach and nacpan beach is not far. Especially old town is around 10 minutes of walking distance from the hotel for the night life and for good restaurants. Overall i would definitely recommend this hotel.

This is a bit of a special place. The hotel is right at its own private beach. It‘s very isolated from everything else which can be nice if you don‘t want to leave the hotel at all. We wanted to go to the town some evenings and that is a bit of a challenge. You first have to take a golf car (which only runs until 10pm) and then change into a tricycle. The tricycles won‘t go directly to the hotel because the last bit of the road is too steep and winded. The other option is to walk along the beach for 20 minutes instead of using the golf car for the last bit, which we did a couple of times. It‘s not too dangerous but there are stray dogs. The food in the hotel restaurant was Italian and just ok, nothing amazing. The service was not great. Two women seem to know how to run a hotel but the rest of the staff were rather useless. They often seemed annoyed, even when we were just ordering food. We once asked about the zipline that is literally next door and they didn‘t know anything about it (price, time, how to get there). They organised a tour for us, which was great, but messed up the booking somehow so the tour guide thought we were only two people instead of four, which resulted in less food for lunch. And then they even charged us more for the tour. Our room was fine. Clean and no bugs. Yes, you can hear everything but we didn‘t mind that. The room was only made up on request though. The whole area is beautiful but there were a few things that annoyed us. So I wouldn‘t come back.

It’s a great place, although the tour selling staff wakes you up by their inability to speak softly at the beach front bungalows, wifi is a 2/10 but tge bed is comfortable and the shower is hot. The staff are generally very friendly and polite but the beach bbq isn’t great, most meats and the fish is mostly burnt

Great location, and view from the room was fantastic. Front desk help was impeccable. However, there was no hot water from the shower and we received a massage that was without doubt the very worst we ever had, ever!

A nice location, but our room on the ground floor was dark and damp, we constantly caught a cold because of the air conditioner, there is no balcony, only access to the mini pool that resembled a mini paddock, it did not work for heating, there is no breakfast here, it's a pity that there was no room for us on the second floor, which affected the vacation in this place we were not satisfied because he is good in the photo but not very good in reality + all these disadvantages that no one wrote about. Next time, I'll choose a much more comfortable place to vacation.