Hotel berhampiran Air Terjun Khiri Phet, Koh Chang

I don't understand why this hotel has so many good reviews, but I want to write honestly, as someone who has worked in tourism for 20 years and seen a lot. The hotel definitely doesn't live up to its category. The biggest downsides are: there's no sea, the tide is very low every day, so you definitely can't swim here, and the knee-deep water that comes in in the afternoon smells like fish, and even while you're sitting at breakfast, there's a very unpleasant fish smell. But if you want, there's a shuttle that takes you to a good beach several times a day. The pool is dirty with green water; I was snorkeling, and there were tons of hair and sand at the bottom. The water doesn't circulate. In the morning, they pour two buckets of chlorine to disinfect the pool, and then it turns blue for a short while. The hotel rooms are large and comfortable, but tired. The tiles and plumbing need replacing. There were a lot of ants and cockroaches in the room. When we reported them, a worker came to exterminate them and treat them with ant repellent. On the plus side, the room has a large TV with YouTube access, a refrigerator, a tea station, a comfortable bed, and daily cleaning and towel changes. Peacocks roam the grounds (but that's not the main reason to come here). Breakfast is modest; there's a coffee machine with real coffee, pancakes, omelets like everywhere else, sausages and ham, and fruit. There were no yogurts or cheeses, and the juices were watered down. A lot of the equipment in the gym is broken. It depends on your preference, but for me, the sea and pool are key features in a place like this, so I wouldn't go back. There are plenty of cheaper and better options on the coast.

We had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment. The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special. The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise. During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience. One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic. Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway.

Top notch service, celebrating our anniversary here makes it more special with the beautiful amenities of the hotel , warm welcoming staff, helpful and smiles all the time. Very well trained and everything feels so expensive and professional with this hotel. We will definitely come back soon. Speaks English very well ❤️ kudos 😊

We had a wonderful stay at KC Grande Resort Koh Chang. The beachfront location is beautiful and very convenient, with shops and restaurants nearby. Our room was clean, spacious and comfortable. Breakfast had a good variety of Thai and international options. We especially enjoyed the swimming pools and relaxing by White Sand Beach. The staff were friendly, polite and always helpful. Overall, it was a relaxing and enjoyable stay, and we would definitely come back again.

The hotel was in the hill side which had to cross a road to the beach. There was a free access water park for guests. The water park staff were very friendly and helpful. Breakfast was simple but nice. There was also live music and fire man show.

Our stay was truly wonderful overall. We came as a group of three friends and had a very enjoyable experience. However, there is one area that definitely needs improvement — the housekeeping department. We placed the “Please Clean Room” sign outside, but unfortunately nothing was properly refreshed except for the bed being neatly made. Housekeeping should pay more attention to cleaning details and room replenishment, as this part of the service was quite disappointing and should be improved significantly. On the other hand, the front office staff were excellent. They were always helpful, informative, and ready to assist whenever needed. We especially appreciated the short-haired female staff member we met again on the morning of our check-out — she was very friendly and left a lovely impression on us. Another staff member from the Assistant Front Office team was also very attentive and provided great support throughout our stay. The swimming pool was beautiful, and overall the hotel experience was very pleasant. Everything was great except for the housekeeping service, which we hope can be improved to match the excellent standard of the other departments.

Kind and welcome Staff Nice room and facilities and not far from center and the road still easy to ride motorbike Have too many restaurant around there But the Ac at my room is quite hot and celling fan make noise all the time

We loved the hotel's atmosphere, and the staff were friendly. Since it was the rainy season, there were not many guests, so we could fully enjoy the beautiful and peaceful surroundings. The location is unique.

The Mercure Koh Chang Hideaway is a solid 4-star resort located in Bai Lan Bay. As the name ”Hideaway” suggests, it is secluded, peaceful, and removed from the busy party areas. It is an excellent choice if you want privacy, relaxation, and great swimming pools, but it is not the best choice if you want to swim in the ocean directly from the hotel beach. Key Features • Location: It is located at Bai Lan Bay, which is south of the popular ”Lonely Beach.” It is very quiet. To find nightlife or a variety of street food, you will likely need to take a taxi or rent a motorbike to drive about 5-10 minutes to Lonely Beach or Kai Bae. • The Beach: Important Note: The hotel has a private beachfront, but it is quite rocky. It is beautiful for sunsets and relaxing on bean bags, but it is generally not suitable for swimming due to the rocks. • Pools: To make up for the rocky beach, the hotel has two excellent swimming pools. One is a large free-form pool by the ocean, which is very popular with guests. • Rooms: The resort offers a range of rooms from Standard to Private Pool Villas. The rooms are generally reviewed as spacious and modern with Thai influences. The Pool Villas are highly recommended for couples seeking privacy. Dining & Facilities • The Bay Restaurant: Serves International and Thai cuisine. Reviews generally praise the breakfast buffet for having a good variety. The restaurant offers ocean views. • Facilities: • Fitness Center & Spa: There is a well-equipped gym and a spa offering massages (often cited as a highlight by guests). • Entertainment: The hotel has a Karaoke room, a Kids' Club for families, and often hosts fire shows on the beach in the evenings.

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