Hotel berhampiran Institusi Smithson, Washington D.C.

It is amazing services and experiences with their staffs. Very friendly, very helpful, very kindness especially one of their hotel bar restaurant and her name is “Patz”. She wonderfully kindness and helpful when I struggled with my handbag letting Inside the train when we can off at foggy bottom station. She letting me to use her phone to contact the lost and found metro office and even talk through with me. Very convenient location between at M street and 22nd St NW. 15 min to White House, then few minute to all the Mall surrounded. Then train from foggy bottom to Union station or capitol for capitol, library congress, Supreme Court and all the popular museums/art gallery along the site. The hotel is the best hotel experiences we have had for our entire first trip IN USA. Just a very weird experience that both my sons got bitten by buds or fleas for the stay but it doesn’t happened to me even we in the same room and bed? All well, hopefully they no other customer had this issues. But I still feel lucky and big thank you to the teams, management and all the other onsite staff. Loved it and will definitely back to you for our next trip to DC….xx

The location is perfect for arriving by Amtrak. The room is spacious and so is the bathroom. The only thing is the carpet is very old and wore that it just looked a bit dirty. I had to ask for slippers to walk around the room. Staff is polite but I can’t say they were very friendly. After all it’s Hilton and is expected to be polite and professional. One thing to note is there is no master switch for all the lights, occupants have to turn off all the light one by one

My wife, our 5-year-old son, and I recently spent 3 lovely nights at Canopy by Hilton Washington DC Embassy Row during our family trip to the nation’s capital, and it turned out to be the ideal choice for our little family of three. Located in the charming Embassy Row neighborhood, the hotel’s location is truly unbeatable—just a 10-minute walk to Farragut North Metro Station, allowing us to easily reach iconic spots like the National Mall, Smithsonian Museums, and the White House, which were perfect for our curious 5-year-old. We booked a deluxe room with two queen beds, which was spacious and comfortable for the three of us. The room was impeccably clean, with bright, modern decor and soft lighting that made it feel warm and welcoming after long days of sightseeing. The plush beds ensured we all slept well, and the blackout curtains were a lifesaver for our son, who tends to wake up early with sunlight. There were plenty of USB charging ports and free Wi-Fi, which kept our son entertained with his tablet during downtime, and the room had enough space for him to play a little without feeling cramped. What impressed us most was how family-friendly the hotel was, especially for a young child. The staff was incredibly warm and patient; they greeted our son by name after the first day and even gave him a small toy as a welcome gift, which made him feel so special. There were also convenient coffee stations in the lobby, perfect for a quick pick-me-up before we headed out to explore the city with our little one. The complimentary Canopy bikes were a fun activity for our family—our son loved riding in the child seat while my wife and I cycled around the quiet, tree-lined streets of Embassy Row. The concierge was also very helpful, recommending family-friendly restaurants nearby and helping us plan our itinerary to avoid crowds at the museums, which made our trip much smoother. Overall, our stay was wonderful. The hotel’s prime location, comfortable accommodations, and thoughtful, family-focused service made our DC trip unforgettable. We highly recommend Canopy by Hilton Embassy Row to any family traveling with a young child—we couldn’t have asked for a better home base. We will definitely return on our next family trip to Washington DC.

El hotel esta muy bien ubicado con una parada de metro a 10 minutos. Cerca de Chinatown con bares, restaurantes y tiendas. Es un edificio con encanto y el personal muy amable. Curioso que no haya gel para la ducha, solo pastilla de jabón.

Besides no refrigerator, and kettle everything is good. Water machine in corridors and it’s okay. Bed sheeting was so nice and slept so good. Super convenient as the metro is next door, just few stations to the airport.

This was my first trip to Washington, DC, and I booked this hotel in advance because the location looked great and I was able to get a really good discounted price. Although the room was listed as having a queen bed, it honestly felt more like a double or full-size bed. I was also disappointed that the room didn’t have a microwave or refrigerator. However, the biggest issue was how dusty the room was. I think it was the first time in my life that I sneezed more than 50 times in a single day. It bothered me throughout the entire trip, and constantly dealing with a runny nose made me even more tired. I eventually had to go to CVS and buy allergy medicine. I chose this hotel mainly because of the price, but if I visit DC again, I would probably pay a little more and stay somewhere else. Most places are still easily connected by metro through Google Maps anyway, so getting around the city and visiting tourist attractions isn’t difficult at all. That said, the front desk staff were friendly, and the location was convenient, so I would still recommend it for solo travelers. However, if you’re traveling with two or more people, I would suggest booking a better room than the one I stayed in, even if it costs more.

I’ve left behind an important item and I’ve called up the hotel staff. A customer service officer picked up and told me that she will open a case with regard to this matter but it has been 2 days and yet I have not received any notices or replies from the hotel. It seems like everything is automated but no one respond to this matter which is unacceptable and irresponsible for a reputable hotel.

I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.

By far the worst JW Marriott 'experience' I've had. The elevator system was terrible, often times waiting for 20-30 mins for the elevator, and when it arrives, it's already full, having to wait for other elevators. This elevator system need to be reprogrammed. The fitness center was close and there was no notice anywhere that it was closed. I called the fitness center to ask if the fitness center has moved, the front desk responded I can go to the Westin Hotel fitness center, which was 1 mile away. One evening the fire system went off and we were told to evacuate the hotel, as we were walking down the stairs, they notified it was a false alarm. The location is great, but I will not stay here again.

I am really enjoying the room pretty convenient to go to city center and there is a Trader Joe’s just across the street can get anything you want