Hotel berhampiran Albert Park Walking Track, Melbourne

Absolutely loved my stay. The service was top-notch and check-in was a breeze. And the coffee at the lobby bar was definitely my fav.

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Overall, very satisfied with the stay. The room I got was pretty spacious. There was CCTV on the room floor and hotel guests can only access the level that they stay. The hotel is also within walking distance/free tram ride from many tourist sights. Would have been better if they have a drinking water refill station.

Perfect location and nice staff. But that’s all. The room was completely different from the photos. There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor. If we knew this, we wouldn’t have booked this hotel. Location is perfect so I would recommend this hotel to people who don’t really care about shower.. Other rooms could be different and better than our room…

The place was comfortable but it does not clean the whole apartment during our stay.. you have to remind them if we can. Our sink was full of dirty cups and has to do ourselves when we return late. Apart from that, we have a pleasant stay..the staffs are very helpful.

Very convenient, close to Victoria Market. Walkable to South cross station. Many shops nearby, 7/11 just down the street. There’s a Sarawak and Indonesia restaurant nearby within walking distance. Room was neat, but without any much necessities like toothbrush comb etc. Friendly staffs.. quiet place.

Asrama anak perempuan saya betul-betul bertentangan Walaupun ia adalah kawasan yang tidak bebas, anda boleh menaiki trem percuma hanya 400 meter dari perpustakaan Ia sangat mudah untuk menaiki trem atau berjalan ke mana-mana setiap hari. Saya menginap selama tiga malam dan menukar kepada dua jenis bilik. Bilik ini mempunyai dapur dan ruang tamu, sangat dekat dengan Pasar Wei Ma! Kelemahannya ialah tong sampah dan tuala mandi tidak ditukar sejak beberapa hari ini, tetapi kami tidak peduli, kami hanya boleh mengeringkan tuala mandi di balkoni .

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

We attended a concert at the Flemington racecourse. The tram stop, a 2-3 minute walk from the front door was very convenient for us to get there and back quickly. The hotel is in an interesting location being part of the Children's Hospital complex and the turn-off can be missed if you are not familiar (and even with instructions). The pre-arrival email was very handy in relation to parking and what to expect. Check-in was quick and once we returned in the evening we found it was quiet, even though it's on a busy main road. The room was cozy and the bed was comfy, we slept well. The bathroom had good amenities though I found it peculiar that the body wash/hand wash was beside the bathroom sink but there was not one in the shower, instead a body lotion was in there. We had a room on the Parkview side (not sure if this was upgraded or not) which was really nice to look at in the morning. The staff were friendly and helpful. If we have any further events out at Flemington we will be staying again!