Hotel Mountain view di Kyoto

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

Our stay at Seryo Ryokan in Ohara was an 11/10 experience and the highlight of our Japan trip. From arrival to departure, the service was exceptional. The staff were warm, attentive, and even helped arrange luggage delivery to our next hotel in Fukuoka, which made our trip much easier. The onsen was relaxing and well-maintained. While smaller than those in Hokkaido, it still offered a peaceful and authentic experience. The kaiseki cuisine was top notch. Every dish was beautifully presented, and the menu exceeded our expectations. Even the breakfast was really good. Everything about this ryokan was thoughtful and well-prepared. The area is also nearby so many temples and is surrounded by mountains. If you love nature this is a perfect ryokan for you. Luckily we found seryo for our trip. This ryokan isPerfect for families looking for a quiet and memorable stay. Highly recommended!

My stay at The Hotel Seiryu Kyoto exceeded expectations – the service and location are worth every penny. Staff were incredibly friendly and professional. They knew my name before I reached the front desk, helped with luggage instantly, and greeted me personally every time I entered/left. Truly thoughtful! Perfect Lounge: Loved the lounge! By day: Excellent Japanese teas (try the ice hojicha with milk!), delicious pastries, and stunning views – ideal for escaping the heat. By night: Free quality cocktails and tasty snacks (salmon/shrimp) in a peaceful, spacious setting. Great Amenities: Rooftop Bar: Breathtaking views with a relaxed vibe. Gym: Modern & well-equipped (even has a rowing machine!). Garden: Beautifully serene – made me want to linger. Unbeatable Location: -3-minute walk to Kiyomizu-dera & Sannenzaka (go at 6:30 AM for crowd-free magic!). - 3 bus stops to Kamogawa River & shopping districts. Delicious Breakfast: Lots of options – the Japanese style bento is a must-try! Fresh, flavorful, and generous with fruits/veggies. Will 100% return. Perfect for a relaxed, luxurious Kyoto getaway!

This hotel is beautiful and one of the best hotels in Kyoto. It has a private onsen in the room, which made the stay very special and relaxing. The room was amazing, comfortable, and well designed. The location is excellent and convenient for getting around. I am definitely considering staying here again in the future.

Stayed at The GrandWest Arashiyama and had a pleasant experience. The room is spacious and looks exactly like the photos on Trip and Google. The building feels more like a small apartment house, giving it a homely vibe. Towels are changed daily — they are on the thinner side but still usable. There is **no elevator**, and the staircase is quite narrow. We were lucky to have only one medium and one small luggage, and we sent our big suitcases to the next hotel. If not, carrying them up to level 3 would have been tough. There is a laundry room available from 9am to 9pm. If you return after 10pm, you can enter the building with your room key. Sometimes the hotel offers a morning tour (1,200 yen per person), where their staff brings you around nearby spots. It’s a 40-minute tour (7:00–7:40am or 8:00–8:40am), but not always available. I didn’t join due to a tight itinerary. The location is convenient — just a few minutes’ walk to Lawson, Mini Stop, and Hankyu station. It’s in a quiet residential area, so nights are peaceful. Beds are comfortable, and the bathroom layout is practical, with the toilet and shower separated by the basin area. Overall, a nice and comfortable place to stay in Arashiyama.

My wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip. From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception. The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance. The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station. We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards. We will definitely return to this hotel the next time we are in Kyoto.

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

Highly recommended. 1. The breakfasts are amazing. Looked forward to it every morning during the trip. 2. The room we booked includes 2 beds and 2 futons, I like that combination, suitable for the elderly who may have problems sleeping on the floor. My kids also said the futon is super comfy. 3. The location is very convenient too, within walking distance to many places of interest. 4. If you prefer to have no room service during the stay, you can also opt out of room service, and the hotel will gift you a box of cookies as a replacement for that option. I like that. 5. We booked a Kaiseiki dinner one day in advance during our stay, a bit expensive, but the experience was amazing, and we had the entire restaurant for ourselves for that dinner. But, I won't recommend booking all dinners (with the room) though, there are a lot of good meal options around the area. So definitely should explore more; must try more options in Gion as there are many amazing Japanese places within walking distance. Overall a really good experience. Thank you.

位置就在二條城對面，走路即到，很方便。京都不大，很悠閑，酒店去景點總的來説不錯。前台、大堂經理水平都不錯，英語都很在線，很國際化，尤其僱有歐美小哥，交流很暢通。房間各項設施也不錯，早餐也是棒棒的，尤其是鮮榨橙汁那個機器挺有趣。

Very wonderful staff. Our original room was double booked so they accommodated us very well by giving us their suite on the second night of our stay. The experience of each room was quite magical. I thoroughly enjoyed this hotel and would stay here again.