Hotel Mountain view di Kyoto

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

We took a taxi to this location because it was a little too far by bus, and we had all of our luggage with us. The location is beautiful. If you're only staying for one night like we did, then you should check in at the earliest (3:00 pm) so you can explore the local area. There are some really nice shrines nearby. We were only able to do this after breakfast the next morning. We also had to be out by 10:00 am, which surprised us because it was listed as 11:00 am on Trip.com. You will be served traditional Japanese cuisine for dinner and breakfast. They do an excellent job of presenting all of the dishes, and the service is also incredible. But if you're not used to eating raw fish, or traditional Japanese cuisine in general, you should definitely bring your own snacks to eat in your room! We stayed in the Garden view room with tatami mats. The staff will actually rearrange the room for you during dinner and set up your beds if you select this room. That was a very nice touch, so make sure you don't leave your room a total mess before dinner! I have added a picture of the beds after they were set up. The garden view was well worth the money we spent for it. Very relaxing and beautiful. And surprisingly enough...the tatami beds were super comfortable and warm!

Truly remarkable! The roof bar with a view of both Kyoto Tower and Kiyomizu Temple is absolutely mesmerizing. Coupled with impeccable facilities and service, highly recommended!

This hotel is beautiful and one of the best hotels in Kyoto. It has a private onsen in the room, which made the stay very special and relaxing. The room was amazing, comfortable, and well designed. The location is excellent and convenient for getting around. I am definitely considering staying here again in the future.

Stayed at The GrandWest Arashiyama and had a pleasant experience. The room is spacious and looks exactly like the photos on Trip and Google. The building feels more like a small apartment house, giving it a homely vibe. Towels are changed daily — they are on the thinner side but still usable. There is **no elevator**, and the staircase is quite narrow. We were lucky to have only one medium and one small luggage, and we sent our big suitcases to the next hotel. If not, carrying them up to level 3 would have been tough. There is a laundry room available from 9am to 9pm. If you return after 10pm, you can enter the building with your room key. Sometimes the hotel offers a morning tour (1,200 yen per person), where their staff brings you around nearby spots. It’s a 40-minute tour (7:00–7:40am or 8:00–8:40am), but not always available. I didn’t join due to a tight itinerary. The location is convenient — just a few minutes’ walk to Lawson, Mini Stop, and Hankyu station. It’s in a quiet residential area, so nights are peaceful. Beds are comfortable, and the bathroom layout is practical, with the toilet and shower separated by the basin area. Overall, a nice and comfortable place to stay in Arashiyama.

Top end hotel of all we tried while traveling around Japan. Large room, spacious bathroom, good quality beds and pillows. Convenient central Kyoto location, next to subway station and in close proximity to many local attractions. If you a keen runner, there is a beautiful run and walking route around the river and map is provided by hotel. Breakfast was reasonable prices with good verity of both western and Asian food. There was a separate Japanese breakfast restaurant but we were not confident enough to try it as we don’t know the routine and etiquette well enough. (First time in Japan) We walked from the hotel to Geisha district and explored nearby parks. There are plenty of restaurants to choose from and a full street of souvenir shops. Next door there is a spirit shop, which is not busy and this is where in a non crowded atmosphere I got good advice and bought a preferred bottle of Sake. Glad I did it in Kyoto because when we returned to Tokyo airport the choice was limited, all duty free shops were overcrowded by stressed tourists trying to buy gifts at last minute before departure. Highly recommend this hotel for your stay.

The Fauchon was a truly great find in Kyoto. The hotel is lovely with beautiful rooms and decor.They made our 30th anniversary celebration really special. The hotel staff was warm and welcoming. They even went out of the way to help when medical attention was needed. The transportation arranged for our arrival and departure was perfect. The breakfast was a highlight of the day. The room amenities included coffee, tea, and pastries. How nice! We can’t wait to visit again. 

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

The walk to the hotel is inconvenient if we have big luggages. The hotel room is old but we love the room space. With 3 beds, we have plenty of walking space. We enjoyed the spacious bathroom. The hotel staffs should proactively ask if we are member of its hotel group. We bought souvenirs and forgot to show our member to get a discount.

位置就在二條城對面，走路即到，很方便。京都不大，很悠閑，酒店去景點總的來説不錯。前台、大堂經理水平都不錯，英語都很在線，很國際化，尤其僱有歐美小哥，交流很暢通。房間各項設施也不錯，早餐也是棒棒的，尤其是鮮榨橙汁那個機器挺有趣。