Hotel berhampiran Imperial Crypt, Vienna

Excellent location, walking distance to many of the main attractions. Hotel staff was very friendly and helpful. Breakfast was good with a very friendly staff member greeting everyone and making them feel special. I would stay at this hotel again.

Loved the location of this place! I have stayed in Vienna before and this location was far more ideal, very close to the opera house, main square, Museums etc. We were on the second floor and yes there is no receptionist there all the time but we had an issue with the shower in our room and rang for help, 2 minutes later there was a knock at the door and the issue was sorted straight away. Great amenities in the room - coffee machine, kettle, Bottled water, sweets etc. There is a lift, but it is very small so if coming with suitcases you may have to take a few trips as I could only fit in with one bag.

It is a beautiful hotel on a beautiful street in beautiful Vienna. No view from our window but the room itself is very stylish and posh) Location was great, too! Restaurant downstairs serving gulyash is awesome

Great location.. close to metro U1 and 8 mins on foot to the Wien Hbf (Vienna train station) I stayed in a shared dorm with bathroom and made good acquaintances. Clean bathroom and toilet. The dorms were very secure. The people at the desk were friendly and accommodating. All in all a great experience 😊

All services are great and good, except for the room's supplies such as sleepers and bathroom tools, which must be ordered from the reception.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

房間有一種是六層斜屋頂房，如果介意早上遮光效果不理想，無法很好入睡的，不要選擇。 整體酒店的感覺非常不錯，設計感很強，早餐餐廳環境很好，晚餐我也試了，不錯的出品。 通過溝通，酒店第二天換了房型，是全遮光簾，徹底解決了影響睡眠的問題。 整體服務也還不錯。位置很便利。就在教堂，步行街附近。非常容易步行去不同的景點。

We are pleased to say that our experience here was much better than some of the previous reviewers. We were upgraded gratuitously to a superior room (518) on the top floor with a great view of the VotivKirche and parks. The room was fine and represented very good value for money. We did not dine or breakfast here, the charge for breakfast seemed a little steep. The hotel is located in a very pleasant area and the museums and Stephansplatz are an easy 15 minute stroll from the hotel. You will pay a lot more for hotels in those areas. The coffee situation seems to be an ongoing theme on Tripadvisor. On the second morning our pods were not replaced so I had to ring down to reception. They arrived immediately. The next morning I left a note in German on the coffee tray to remind housekeeping to replace the pods. They did not do this and I had to ring down again. We were not charged for these and no mention of a charge was made, but it seemed a bit odd.

I book at the last minute so I did not have much information on the hotel. I was pleasantly surprised by the staff friendliness and engagement to the customers. They are nice, young, outgoing and eager to help. This is a very unusual hotel with a lot of activities daily mostly used by young professionals. The bar area is cool. I learn a lot about the city culture by chatting with the bartenders who make you feel welcome. I definitely will come back when I have another chance to visit Vienna. This hotel is underrated.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.