Dengan penginapan di Lotte Arai Resort in Myoko, anda akan berada 18.2 km dari Taman Takada dan 23.2 km dari Ladang Anggur Iwanohara. Hotel mesra keluarga ini berada 23.7 km dari Imori Pond dan 25.5 km dari Akuarium Perbandaran Joetsu.
Luangkan masa untuk memanjakan diri anda di spa perkhidmatan penuh. Setelah sehari suntuk di cerun, anda boleh bersantai di salah satu daripada 2 tab panas. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan tempat simpanan peralatan ski.
Nikmati masakan Jepun di Asahi, salah sebuah daripada pelbagai tempat makan di hotel, yang menyertakan 3 restoran dan 2 kedai kopi/kafe. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Hotel ini mempunyai 3 bilik mesyuarat yang tersedia untuk acara. Perkhidmatan pengambilan dari stesen kereta api disediakan tanpa dikenakan bayaran manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 245 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan tab mandi rendaman dalam dan kelengkapan dandanan diri percuma.
"The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back."