Hotel Dengan Wifi di Niigata Prefecture, Japan

"The location cannot be beat. Ski in ski out within steps, and ski rental with locker right downstairs. But the service of ski rental shop is not enthusiastic. The front desk is nice though. In addition, the food options are quite a lot but the quality of food may be dull."

"We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers. It is very uncomfortable walking to the restaurants barefeet as no matter how clean they keep the floors, there’s bound to be food spills and oily surfaces. Breakfast and Dinner are great, just need more variety for guests staying more than 3 days."

"One of the nicest hotels we stayed in Japan. We had stayed in a traditional japanese room with Futon beds with an amazing view, compared to some hotels stayed in Tokyo, staff here were so kind, patient and helpful. We had come here to Ski which was wonderful as the resort comes with its own ski garden and lift passes which we were given (so generous and kind thank you!), there is also a lovely onsen onsite for hotel guests to use (free). Even though this resort may seem like a walk to the train station there is a timely shuttle bus service to and from with lovely staff there to help. Would recommend and definitely would come again!"

"The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back."

"非常好的溫泉酒店！ 整間酒店都很乾淨清潔，房間很大很舒適，設有兩個洗臉盆非常方便。 溫泉要通過天橋到對面大樓，溫泉水很熱，但可惜露天風呂並不是真的露天，因為周圍都有建築物，所以露天位置是有遮擋的，只能感受外面的冷空氣。 一泊兩食的食物非常豐富，份量超級多。 這間溫泉酒店很讚，職員也很友善及有禮貌，沒有任何不好的地方！"

"Great service and great experience at this unique. Immerse into the outdoor and snowing. Remarkable one with onsen and good food"

"Very satisfied with our stay at Angel Grandia Hotel. The ski-in, ski-out access made skiing extremely convenient, and moving from the ski area into the hotel never felt cold. The room was warm and comfortable at night. The staff and shuttle bus attendants were friendly and helpful, and having a FamilyMart inside the hotel was very convenient. We would definitely stay here again."

"酒店有些年代 服務很好，温泉也不錯，還能泡到姐妹酒店的温泉，露天温泉很漂亮，去的幾天都下雨，影響了風景，去市區吃了美味的村上牛，又遇見了一座特別的日式庭院，對村上市的好感陡增"

"地點方便，5分鐘步行可以從越後湯澤JR站到達。湯沢免費shuttle bus站就近酒店。 餐飲非常好！ 特色房間，女兒至愛室外温泉風呂。"

"Staffs of sake hotel r so friendly , from check in to check out , they r helpful to solve my room problem , as some miscommunication between the agent n hotel , the room arranged is not the type I booked , they changed my room immediately , of course with charge ( reasonable charge ) they provided the warm hospitality during our stay , the room r modern , gd design n so comfortable, their food so delicious , no matter breakfast n dinner , I’m happy stay in this hotel , surely will come again . 😊"