Hotel Dengan Wifi di Niigata Prefecture, Japan

It is very close to JR Niigata station. The staff handled check-in with hospitality. The facilities were maintained well with neatness and cleanliness. Although I booked the smallest room, the room still has enough space for opening the luggage fully.

We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers. It is very uncomfortable walking to the restaurants barefeet as no matter how clean they keep the floors, there’s bound to be food spills and oily surfaces. Breakfast and Dinner are great, just need more variety for guests staying more than 3 days.

I misplaced my gloves some where at a town I was visiting. The hotel staff were very helpful to help me call these places that I visited to check if they can find my gloves. Despite the language barrier, they were very proactive in their assistance and help. I cannot help but feel the famous Japanese hospitality from their services. They have an in house restaurant that served local dishes that you must try in Niigata, their service were also very polite and welcoming. I felt extremely comfortable with my stay in the hotel because of their attention to service.

a last minute short ski trip found me checking out this resort and it suited me just fine.  I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.   I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day.  Ski passes for both days were free for hotel guests (although I only stayed a night).  Breakfast was a  sumptuous spread of buffet the next morning.  Room was large, nice and clean.  Onsen was perfect.  I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station.  I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.   I will certainly return! A big thank you to all the staff!

Location is super convenient, less than 5mins walk to the JR station. Love the room as well, it is tiny if you hav a huge luggage, but i love that the room feels brand new, and everything is clean. The view from the window is great, you can see people walking around the station, no blocking by any tall buildings. Window can be opened, which is great, as it make the room feel fresh and cooling. Will definitely stay again if i go to Niigata. There's also laundry facilities and microwave , it is so essential for traveller like me who love to buy food from supermarkets. Perfect experience

The hotel is close to the train station, but need to walk uphill. Although we clearly booked 2 adults 2 kids in Trip.com but the hotel still charged the extra costs for 2 kids (2 years old) for additional 4400 Yen, pay cash at the checkin counter. The room was ready at 3PM and got the room on 3rd floor with mountain view at the back of hotel. The room was spacious, nice and clean. Staff came for turning down the bed futon in the evening. The breakfast was so amazing and plenty of choices. Overall, we had a good stay. 

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

朱鷺メッセでのライブのためセールになっていた素泊まりのプランでスタンダード セミダブルルームに宿泊しました。朱鷺メッセからも歩ける距離でよかったです。コンビニや郵便局も近くにあり少し歩くと少し飲食店のある通りもあるのでチェックインが遅めになっても食事には特に困りませんでした。レストランなどを利用しなかったためスタッフの方と接する機会はあまりありませんでしたが室内もとても綺麗で必要なアメニティも十分揃っています。

Everything was smooth and pleasant from check-in to check-out. The only minor issue was that the air conditioning couldn’t be switched to cooling, as the hotel uses a central HVAC system that provides heating during the autumn season. Since the windows couldn’t be opened to let in cool air, the room felt a bit warm at times. Other than that, everything else was comfortable and enjoyable.

Hotel sits right next to Ichigo Yuzawa, super convenience to commute. Facilities are good. Ski rental is right in the hotel with a private transfer to ski resort.