Hotel Dengan Wifi di Massachusetts, United States

I recently stayed at the DoubleTree by Hilton in Westborough, Massachusetts, and I came away genuinely impressed with the entire experience. It’s not often that a hotel balances comfort, service, and convenience this well, but the DoubleTree manages to pull it off in a way that makes the stay feel both easy and enjoyable. From the moment I arrived to the moment I checked out, everything felt smooth, intentional, and welcoming. Right away, the staff made a strong impression. Check-in was quick and efficient, but also warm in a way that didn’t feel forced or scripted. The team at the front desk was attentive, friendly, and happy to answer questions. And yes, the signature warm cookie absolutely lives up to the hype. It’s a small gesture, but it sets a surprisingly positive tone, especially after a long trip. My room was clean, quiet, and thoughtfully arranged. The bed was extremely comfortable—firm enough for support but soft enough to feel restful. The linens were crisp, the pillows were perfect, and the blackout curtains actually kept the room dark in the morning. The bathroom was spotless and stocked with quality toiletries, with great water pressure and plenty of hot water. I also appreciated how quiet the room was. Whether it’s the layout or the construction, I barely heard any hallway noise, which made it easy to relax and sleep well each night. One of my favorite parts of the stay was the indoor pool. A lot of hotels list “indoor pool” as an amenity, but not all of them are worth using. This one absolutely is. The pool area was clean, well-maintained, and comfortably warm. The water temperature was ideal, and the space never felt crowded or noisy. Whether someone wants to swim laps, relax after a busy day, or let kids burn off some energy, the pool is a standout feature that really enhances the stay—especially during the colder months in Massachusetts. Another major highlight was the breakfast buffet. I’ve experienced hotel breakfasts that feel like an afterthought, but the buffet at the DoubleTree Westborough was genuinely impressive. There was a wide variety of options—fresh fruit, pastries, yogurt, oatmeal, scrambled eggs, bacon, sausage, potatoes, cereals, and more. Everything tasted fresh and was replenished frequently. The staff kept the dining area clean and welcoming, and there was plenty of seating. Starting the day with a filling, high-quality breakfast right downstairs made mornings easy and relaxed. The location of the hotel is also excellent. It’s close to major highways, shopping centers, and restaurants, yet tucked away enough to feel peaceful. Parking was plentiful and free, which I really appreciated. Whether you’re visiting for business, traveling with family, or just passing through the MetroWest area, the convenience works well for any type of trip. Overall, my stay at the DoubleTree Westborough was outstanding. The welcoming staff, comfortable rooms, great indoor pool, and excellent breakfast buffet all came together to create a stay that felt effortless and genuinely enjoyable. I’d happily return and strongly recommend it to anyone visiting the area

The hotel itself was clean, the bed was very comfortable, and the housekeeping staff was especially kind and attentive - we truly appreciated their work and hospitality. However, we experienced a serious issue regarding the resort fee policy, which left us feeling confused and misled as international guests. During online booking, the resort fee was listed as $25 per night, but important information about additional mandatory charges only appeared after payment was completed, when cancellation was no longer possible, wich is disappointing. Upon arrival, we were charged $200, which was later explained as $25 per person per night - something that was not clearly communicated during the booking process or at check-in. Initially, we believed this payment was a refundable deposit, as no clear explanation was provided. What felt particularly unacceptable was the way additional fees appeared in multiple stages: 1. extra charges becoming visible only after payment and confirmation, 2. additional payments required again upon arrival at the hotel, and 3. further unexplained charges after checkout - in our case, an additional $16 was withdrawn without clear justification. A staff member kindly explained that the resort fee includes Wi-Fi, water, and tea in the room, which we did use as they are standard services normally included in hotel stays worldwide. The fee also covered additional optional amenities such as bicycle parking and a complimentary alcoholic drink at the bar. However, we did not use these extra amenities, as they were not relevant to our stay. Since these services are optional by nature, it was unclear why guests are not given the choice to opt out instead of being required to pay for them regardless of usage. Even more concerning is that these mandatory resort fees are presented as payment for comfort and amenities, yet the overall stay did not fully reflect this. The soundproofing in the hotel is very poor, and we could clearly hear the neighbour’s television. The manual heating system in our room also did not function properly. We chose not to report these issues at the time because we spent little time in the hotel and did not expect the final cost of the stay to become so high. In hindsight, considering the total amount paid, these comfort issues become more significant. We strongly believe that all mandatory taxes and service fees should be transparently included in the total hotel price from the beginning. When fees continue to appear after payment, during check-in, and even after departure, guests understandably feel uncomfortable and misled. Because the final amount paid was much higher than expected, we realized that for the same total price we could have chosen a better hotel without additional hidden fees - which we in fact did for our following stay. We kindly ask the hotel to review these charges and consider a partial refund, as greater transparency and fairness in pricing would greatly improve trust and the overall guest experience

The hotel's location is excellent, right in Back Bay, making transportation incredibly convenient. There's a shuttle bus from the airport to the hotel, and it's within walking distance of the train station. The views are great, with the Boston Public Library right downstairs, and shopping and dining are very accessible. The room was clean and tidy, the bedding comfortable, and the overall stay was very relaxing. The hotel staff were friendly and helpful, and both check-in and check-out were smooth. Overall, it offers good value for money, and the toiletries and coffee bar were also very good. The only minor downside was that there was only one chair in the room, which wasn't very convenient for two people.

It's just an ordinary business hotel, just stay for a while, it's very quiet, but the room facilities are a bit old, but the bedding and everything are clean, overall it's good, nothing to complain about

It's quite convenient in Burlington, with shopping malls and various restaurants just outside. The room layout is very homely, very suitable for family travel and permanent residence!

This Indigo should have just been renovated last year, and Apple's own map shows Holiday Choice. I have stayed a lot at Intercontinental / Crown / Holiday / Smart Choice. This is my first time staying at Indigo. Some places around are under maintenance and a little messy, but there are many restaurants and supermarkets. Get a staple drink for breakfast, a small portion and a bad attitude. There is no garden around this hotel. Why is it called Garden? Because next to TD Garden, which is also the home field of basketball and ice hockey teams, concerts are also held, the price changes a lot, there are often no rooms when there are activities, and it is noisy after leaving at night. It is also next to the North Railway Station and the subway station, but to go to New York from South Station. There is a parking lot and valet parking at the entrance of the hotel. Unfortunately, when I checked in, it was 5 ° C outside, and I changed to the fourth room to heat up. When your room has a small air conditioner as shown in Figure 4, the large air conditioner is likely to be bad, and the small air conditioner may also be bad, much colder than the hallway. The front desk will let people repair it. (Fake decoration) If it is not repaired, it will help you to change. The attitude is good, but I suspect that they already know which rooms have bad air conditioning. The cleaning staff speaks Spanish, not English at all, and requires software translation. In short, you don't need to live here if you don't want to watch the game nearby.

The hotel's second floor directly connects to the mall, making dining and going out super convenient. It's also linked to one of the subway lines, so you don't even have to go outside. The location is excellent, right next to Newbury. The hotel rooms are quite large, and there are many rooms on each floor, which unfortunately meant housekeeping was slow. I stayed for two days, leaving in the morning and returning at night, only to find the room still hadn't been cleaned. The bathroom towels were of average quality, and the bathroom itself was a bit small, with a shower over the tub.

Right in the heart of Back Bay, super convenient for getting anywhere. There's a huge Star Market supermarket next door, so you can grab any food, drinks, or daily essentials in about 3 minutes. This Marriott is just an average Marriott – nothing special, nothing bad, so don't expect too much. No mini-bar though.

The hotel is located near the Philips Academy Andover school, near the Chili ́s restaurant and also a gasoliner.

Good environment, the room is fully functional, clean, breakfast is good, the price is reasonable under the current hotel price in Boston