Hotel Dengan Wifi di Massachusetts, United States

Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy. I have allergies to dogs and can only hope that a dog was not previously in the unit we rented. Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning. Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out. Was not informed of any additional fees upon check-in. Office manager was unmoving on this. This has been reported to the Massachusetts Attorney General.

I will definitely be booking again. The staff was very nice and informative, the location was very convenient and the room was clean. The room is a great size for travel, the bed was comfortable, it had a fridge, a coffee machine, the bathroom was clean and fully stocked. I saw a few reviews regarding the noise, but that wasn't an issue at all for us. It was very quiet.

Breakfast was good, but not able to take back to your room. Additional deposit needed upon arrival not refunded until 14 days later. Would've stayed elsewhere if had known

Excellent place to stay if you go to Mansfield for concerts

The hotel was very convenient to get to off the highway on our way south and the accommodations quite comfortable. A good value a blue and we would definitely stay again in the future!

I had a wonderful stay at DoubleTree by Hilton Boston Bayside. The staff were very welcoming and helpful, and the warm cookie at check-in made me feel at home right away. The room was clean, comfortable, and quiet, perfect for relaxing after a day in the city. The location is also very convenient with easy access to public transportation. Overall, I really enjoyed my stay and would definitely come back again!

The cleanest and friendliest place! They truly respect the guest!

Hotel location is great, parking is easy, rooms are big enough and clean. The only problem we had is during the check-in, we were rejected to check-in although the room is fully paid, the reception reason is because we don't inform them that we are going to be late, we were late due to flight delay, and already exhausted from the delay, hoping to be able to check-in, yet the reception adamant that we didn't tell them ahead, in which our colleague which arrived earlier, actually already inform them (different person from the one handling our check-in). After Trip.com customer Service, Mr. Loui help us by contacting the hotel, we are allowed to check-in. VERY SATISFIED with TRIP.COM customer service team. 

Good thing: 1. super convenient location, only about 7 mins walk to backbay station and 10 mins to downtown. The famous flour bakery is also nearby! 2. Interesting deco and architecture 3. Bathrooms alway readily available and clean (always cleaned very fast). Towels alway available and there are good amenities. Not so good: 1. there was a weird smell when I first entered my room- smelled funky. 2. Noticed the tables, bed ledge etc (everything basically) were dusty!! I had to use wet wipes to wipe the ledges and tables and chairs down before putting my items on them. It felt like housekeeping was barely done or at least only at a minimum level. Basically, cleanliness level was not up to par until the extent I was so scared there’ll be bedbugs(thankfully there wasn’t.) 3. No housekeeping done throughout my 3 nights of stay. 4. I felt like I was back living in a school dormitory and not a hotel (I see students partying and hanging around over the weekend). 5. Overall, not worth it for the price per night. You can find better hotels or even airbnb in Boston.