Hotel Dengan Parking di Niigata Prefecture, Japan

Location - Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away. Room - Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job. Front Desk Service - Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting. Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for. Amenities - They don't provide the standard cotton wool and buds, have to purchase at extra cost. There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs. Wi-Fi connection - Strong connection, but a little spotty as connection will drop randomly. Onsen/Lounge - Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can. There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor. Overall - Great and enjoyable stay. Will stay again if we are in Niigata.

I misplaced my gloves some where at a town I was visiting. The hotel staff were very helpful to help me call these places that I visited to check if they can find my gloves. Despite the language barrier, they were very proactive in their assistance and help. I cannot help but feel the famous Japanese hospitality from their services. They have an in house restaurant that served local dishes that you must try in Niigata, their service were also very polite and welcoming. I felt extremely comfortable with my stay in the hotel because of their attention to service.

Great view, staff incredibly nice, rooms are well maintained. Noise can easily sneak through the walls/doors if others are staying around you, and our room was incredibly hot even if using the air conditioning. So if you're sensitive to temperature maybe watch out.

The Art Hotel Niigata Station's location is very ideal. It has a sheltered link way to the Train Station. There are also many shops around the area. The staff were friendly and helpful. The room was clean and big. Definitely worth revisiting.

good stay overall. Located near both to the Niggata station and Bandai bridge, it is a standard Japanese business hotel. It's a bit worn down, especially the room carpets and walls. Also sone amenities like coffee or tea are not available in your room, need to go down to the 2nd floor. Not practical. They also operate a no-clean policy during your stay, they just hand your towels on your door.

酒店緊靠信濃川萬代橋，市中心區域，交通便利，房間設施齊全，服務熱情，來新潟市不論商務出差還是休閒旅行，都是值得考慮的入住選擇。

Great location, within 5mins walking distance from Niigata station. There are nearby convenience stores. The place also seemed to be recently renovated and is well maintained. Staff service was good. affordable breakfast buffet option is also available. The food was very good, the locally sourced rice is excellent.

The hotel is atmosphere with a nice blend of the old and new. It is located not too far from Uonuma no Sato and have a complimentary shuttle service to and fro Hatago Isen opposite Echigo Yuzawa Station. The room is big and there is nice heated table area. The bathroom is nice but as with traditional lodgings such as this, it can be pretty cold especially at the bathroom area in winter. Dinner was served in a bento format at our room. I was a little disappointed that it is a not a proper sit-down meal at the main dining area instead. The bento includes two generously sized onigiri, appetizers, and four main items including a meat patty, grilled fish and braised wagyu. The onsen bath is also quite nice and loved the bath with the snowy landscaped garden. Service is generally good and there are snacks and drinks available at the lounge for guests. In the evening, there is also sake and umeshu available for guests.

Check in and out is fast. Being part of JR Train Group gave it immediate accessibility in same building in 2 to 4 minutes. Hotel lobby 3rd floor is same floor with JR entrance. Besides Seven Eleven store and about 40 meters distance walking to Yoshinoya. Many food shops around South ,West,East entrance. Bic Camera just across street. Room is ok with bath separated from toilet.

The room was excellent, although I will say it followed the usual Japanese hotel style with smaller rooms. There was, however, more than enough room for my husband and I. The bathroom was fabulous and everything was very comfortable. The staff were very friendly and helpful, especially when it came to issues with the snow. The location is fairly central and in a really cute area with a train station very close.