The service is really impressive. I am very touched by their hospitality. The location is also great, just next to JR station. Shopping is easy. A 10 to 15 mins walk will bring you to don quijote. Bus terminal is also near. If need to go pia bandai, but with elderly, can consider taxi there. Only about 1000 to 1400 yen.
situated at a very strategic location, this hotel is close to railway station, shops and restaurants. it is not a small boutique so expect very crowded and noisy in peak season. we stayed at the best room with onzen inside so the room is spacious. however, the onzen is tiny as compared to others I stayed before. did not try any restaurants this time. expect hotel price with average quality.
I misplaced my gloves some where at a town I was visiting. The hotel staff were very helpful to help me call these places that I visited to check if they can find my gloves.
Despite the language barrier, they were very proactive in their assistance and help. I cannot help but feel the famous Japanese hospitality from their services.
They have an in house restaurant that served local dishes that you must try in Niigata, their service were also very polite and welcoming. I felt extremely comfortable with my stay in the hotel because of their attention to service.
a last minute short ski trip found me checking out this resort and it suited me just fine. I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.
I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day. Ski passes for both days were free for hotel guests (although I only stayed a night). Breakfast was a sumptuous spread of buffet the next morning. Room was large, nice and clean. Onsen was perfect. I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station. I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.
I will certainly return!
A big thank you to all the staff!
Great view, staff incredibly nice, rooms are well maintained. Noise can easily sneak through the walls/doors if others are staying around you, and our room was incredibly hot even if using the air conditioning. So if you're sensitive to temperature maybe watch out.
The hotel is close to the train station, but need to walk uphill. Although we clearly booked 2 adults 2 kids in Trip.com but the hotel still charged the extra costs for 2 kids (2 years old) for additional 4400 Yen, pay cash at the checkin counter. The room was ready at 3PM and got the room on 3rd floor with mountain view at the back of hotel. The room was spacious, nice and clean. Staff came for turning down the bed futon in the evening. The breakfast was so amazing and plenty of choices. Overall, we had a good stay.
The Art Hotel Niigata Station's location is very ideal. It has a sheltered link way to the Train Station. There are also many shops around the area.
The staff were friendly and helpful. The room was clean and big. Definitely worth revisiting.
Wonderful stay. Breakfast was good. Plenty of different drinks like smoothies, coffee/tea and milk. Service from the gentleman handling international guests was welcoming, helpful and friendly. However I do find the staff at the check in counters very stern looking who do not smile and are generally unfriendly .
Hotel sits right next to Ichigo Yuzawa, super convenience to commute. Facilities are good. Ski rental is right in the hotel with a private transfer to ski resort.
Menakjubkan
65 ulasan
9.4/10
Harga bermula
€ 69
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Niigata Prefecture
Terokai Ulasan Tetamu Hotel di Niigata Prefecture
Lihat semua
9,0/10
Great
Amazing resort, felt like something out of a Christmas movie. Very friendly and helpful staff who speak very good English as well. Not a lot to do during the day if you aren’t out on the slopes though.
Even my small requests were met. 🙇♂️ Everyone was so kind and helpful, I'm so grateful! It was a facility I'd love to stay at again. Thank you so much.
An unforgettable stay at Ryugon. Everything was exceptional - from the beautiful traditional rooms to the peaceful onsen and stunning surroundings. The kaiseki meals were thoughtfully prepared and absolutely delicious, showcasing local flavours at their best. The staff were warm, attentive, and made us feel genuinely cared for throughout our stay. A perfect blend of luxury, tradition, and relaxation. Truly special and well worth the experience.
It is very close to JR Niigata station. The staff handled check-in with hospitality. The facilities were maintained well with neatness and cleanliness. Although I booked the smallest room, the room still has enough space for opening the luggage fully.
Wonderful experience from start to finish. The hotel provides a shuttle bus from Echigo Yuzawa station therefore it is very convenient via Shinkansen from Tokyo. I do like the room design, it felt showa-era Japanese with a mix of western scifi at the same time, kinda like the film space odyssey. The receptionist was very kind and gave us discounts for ski lifts. Ski lockers were included so we could keep all our gear downstairs. There are many restaurants to choose from, best meal was the steak paella with the option to add extra meat at Edelweiss. Breakfast view from Kiyotsu restaurant was majestic, got to see the early birds ski while enjoying our meal. We were at the slopes pretty much from the morning until after the sun sets because there was night ski! After a whole day of skiing, resting at the outdoor onsen overlooking the snow garden was surreal, all the pains and aches just disappeared. To end the night, we watched the fireworks display from our room. We went to Naeba to ski but received far more than I expected. Thanks to all thestaff for the wonderful experience. We will be back soon and already planning a return.
Exit at east exit from train station Walk straight ..owner very nice . Can use laundry after asking him . Onsen at 2/F. Can lock up for private use. Family mart nearby
Just a short walk from the train station, this place has a fantastic location. The staff are super friendly, and the rooms are clean and spacious. The hot springs are a real highlight, with both indoor and outdoor options to enjoy. Perfect for a relaxing and authentic Japanese stay—highly recommended!
My wife and I have had a 3-night stay at this Toyoko Inn Joetsu Myok Eli Nishi Gucci Room #1306 from 13 to 16 October 2025. The Hotel is just a 1-minute walk away from the Joetsumyoko Station. Similar to other Toyoko Inns, the modest reception is on the First Floor and it has limited parking lots on besides the Hotel, and also a bigger open car park about a 2-minute walk away. So we are grateful and thankful that we were given a lot for just ¥300 per day for 3 days at the open car park very nearby. The Hotel staff are polite and helpful, and are not quite able to communicate in simple English. As the Hotel is located quite away from the city centre of this very small city, so there is no shopping centre nearby except a few eateries are near the Station and within comfortable walking distance. The hotel room is the standard typical type whereby it is small but very clean. The bed and pillows are comfortable for our liking, and the small bathroom - again the typical Japanese type - is clean and its has strong water pressure for a comfortable shower. Like all Toyoko Inns, the Hotel provides daily breakfast of simple home cook styles; varieties are limited, but it is very comforting that gives a nice start for the day. Also, it offers free coffee and tea via machines 24 hours daily. At SGD S$97 per night with breakfast, we find it value for money and we will choose to stay here if we travel to Joetsu or Myoko again.
Room was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
My wife and I have had a 3-night stay at this Comfort Inn Niigata Chuo Inter Hotel Room #518 from 16 to 19 October 2025. The Hotel is located in the outskirt of the Niigata City Centre and just a 5-km drive walk away. The 5-storey hotel has modest reception on the First Floor, and the hotel staff are polite and helpful, and they are able to communicate in simple English. It also provides free parking for hotel guests at a first-come-first serve basis. So we are grateful and thankful that we had enjoy free parking for 3 days! It also provides free coffee and tea via machines 24 hours daily. As the Hotel is located quite away from the city centre of this small city, so there is no shopping centre nearby except a quite sizeable well stocked Challenger Supermarket that is 350 metres away, and it carries a big varieties of fresh sushi and sashimi for takeaway in good portions and attractive prices, and it tastes as fresh and as good as any restaurant! The hotel room is the standard typical type whereby it is small but very clean. The bed and pillows are comfortable for our liking, and the small bathroom - again the typical Japanese type - is clean and its has strong water pressure for a comfortable shower! At SGD S$81 per night without breakfast, we find it value for money and we will choose to stay here if we travel to Niigata again.
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