Hotel Dengan Pools di Lam Dong Province, Vietnam

I had a fantastic stay at this hotel! Everything was very clean and well maintained. The service was excellent — the staff were friendly, professional, and always happy to help. The surroundings are beautiful, creating a lovely and relaxing atmosphere. The room was very spacious and looked exactly like the pictures — no bad surprises at all! I highly recommend this hotel and would definitely come back.

Great experience at Terracotta Hotel, beautiful view of a forest with a lake. May either take a buggy or walk around the area. Everything was splendid aside from the birds walking around at the breakfast area, luckily the food are well covered.

A classical dame that needs a lot of maintenance. The breakfast offers a wide variety of choices. The room furniture is outdated and the bed is out of support. The fresh air and environment is good. The staffs are friendly.

Great staff all over the resort, always smiling and no rain or cold weather can dampen their moods. My room card was accidentally disabled and just by reaching out to a near by technician, he immediately understood my issue despite language barrier, within 3 minutes someone ran to me to open up the door. The villas are far away from the reception. The surrounding is so beautiful and peaceful. I love that the resort plants their own vegetables. There is a shuttle bus (not very frequent) bringing you to town area which is abt 20+ mins drive away. There is a mini mart in the resort for basics including wine and beers. Very family friendly too as there is a theme park within the resort. The interior of the room(I stayed in a villa) is like the chalet type. If the resort can do minor touch ups to the rooms, this hotel will definitely get its 5 stars!

Отель замечательный! Очень живописный, зеленый, новый, чистый, оригинально оформлен. Небольшой, но чистый бассейн в тени, просторные, комфортные, чистые номера со всем необходимым, тихий район. Гостеприимные хозяева ! Кровати (матрасы) очень удобные ! Особенно рекомендую для путешественников с собственным транспортом, так как отель на некотором удалении от основной инфраструктуры.

A good hotel but quite distance to cafe n restaurant. Room condition, towel n bedsheets very clean. During my stay, i was blown away by the cherry blossom n flowers. Is really amazing n beautiful. We stay here 2 nights but the 2nd night we decide to have out dinner at the restaurant. To our surprise the quality of the food is pretty good. Overall, i would give this hotel only 4 stars as the facilities provide is very limited. Room need to be upgraded specially the furniture n bathroom blinds.

I really liked this hotel! It's large, new, and offers excellent service. Security guards greet guests upon arrival and assist with parking. Hot ginger tea is offered at reception upon check-in, a very nice touch. The hotel and rooms have a pleasant aroma. The room is spacious and bright, everything is clean and new. The bed is huge and comfortable, with crisp white linens and towels. It's clear that every detail has been thought through. The breakfasts are excellent, with a wide selection to suit every taste. There are also several cafes and restaurants within the hotel building, and the prices are quite affordable. We had dinner at the Japanese restaurant, and it was delicious, and the prices were reasonable. I'd also like to highlight the excellent value for money – for the price, this hotel is simply excellent. We received much more than we expected. We hope the hotel continues to maintain such a high level of service; we will definitely be back.

Room was great, however online it states the room has a balcony & aircon which it did not. Overall really good location & the room was very comfortable. The pool is on level 2 not level 4 like we were told.

The hotel is nice and clean, and customer service was great. Staff were friendly and helpful throughout my stay. The only downside is the location, which wasn’t very convenient. Overall a pleasant stay if location isn’t a priority.