Hotel Dengan breakfast di Tamil Nadu, India

Location: Excellent Facilities: Good Service: Unsatisfactory 1. There was no one to greet us upon arrival 2. Our suitcases were unattended and we had to carry them to our room ourselves. 3. Mosquitoes everywhere. 4. We had to request for mosquito repellent. The hotel staff should be more attentive and ensure rooms are stocked with essentials. 5. The food we ordered for in-room dining was not even warm (forget hot food). We only ordered some fries and a sandwich - not sure if the fries were prepared and shipped from France 😂 Will never opt this place again.

The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.

The location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.

Fabulous setting up on a hill about a 20 min walk down  to the town(definitely get a rickshaw back).  Didn’t realise we could order eggs  for breakfast until our second morning (not offered them  on the first morning). Cake at breakfast was yummy. Bathroom hadn’t been cleaned  on arrival  and there were splatters marks on the wall  above the tea/coffee area. We also returned to our room late afternoon to find maintenance working on our balcony - did feel this could have been done after checkout! Fabulous shower. We ate in the restaurant one night and the food was very good. The high taxes in Tamil Nadu added to the price (almost 25%) so bear this in mind . Cocktails weee excellent. We did the morning ’hike’  which was well worth getting up for.  We were brought a hot water bottle on our second night which was a lovely surprise.  Tea & biscuits served between 5 & 5.30pm which was a nice touch  although more of the breakfast cake would have been good. Would recommend staying here as rooms, location  & restaurant are excellent.

Had a pleasant stay for 3 nights. The room was spacious and super clean. Breakfast could not be better, they had a live cooking station for orders to cook, a variety for everyone. We went for drinks at the terrace on our third night as it wasnt raining and was accompanied by a live band. Recommended place to stay if you're planning on netflix and chill in the room.

The toilet/bathroom is very small and the fittings appear quite old. The setup does not seem to have been upgraded for many years and definitely needs renovation. The room phone was not working, which was inconvenient during the stay. The food quality is good, however the breakfast management needs improvement. Guests are allowed into the dining area without proper seating allocation, so we had to wait and search for a table ourselves. When all tables are occupied, the staff should manage the flow of guests instead of allowing everyone in at once. Overall: It is acceptable for a short stay of a couple of nights, but it may not be ideal for a comfortable leisure stay.

Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins. Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages. Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for! Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him. Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette. Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day! Myself and my husband had a truly wonderful time at The Residency Towers, Chennai! We will surely return. My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.

Amazing hospitality. The staff were friendly and polite. Ensuring our stay was safe and comfortable.

Hotel looks old and too far to some locations. Didn't like the room given on the first day. Front office staff Mr Akash was very helpful to change our rooms the next day. And the conceige ( I forgot his name) was very helpful too. We had a nice stay there.

We enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.