Excellent central hotel if you go to passport procedures or in the government offices, the restaurant with delicious breakfast and very good attention from the staff, the cleanliness leaves a little to be desired, since the floor was not very clean and they did not give cleaning service the next day even if we request it
The service was great, friendly and helpful. The breakfast was excellent! Especially the fresh and natural juices!!
Only thing was, opened our room door and there was no electricity? Front desk didn't inform us... Went to the front desk, then was told it was a key card that needed to be used into a key card slot in the room. (Never had seen this or heard) been in several hotels. (Learn something new everyday). Other than that. Nice stay.
Excellent attention, fast service, good facilities, we only have a very rich and varied buffet breakfast, a little more expensive than I used to pay in my city, but it was worth it.
The environment is good, breakfast is relatively simple because of the epidemic, the overall feeling is good, and the traffic is convenient to enter and leave. It is very convenient and very close to leaving the business district, mainly a quiet room.
This time, I used it for the first time. Until now, I had only a motel option, but I am very happy to have this hotel. The room was clean and comfortable. The staff is very friendly and I would like to use it next time.
The girl at the front desk was very good! The boy was also very patient. The light bulb in the first room we checked in was not working, the toilet flush was broken, and the door lock was loose. Later, we were given a second room, which was not as big as the first one, but everything worked. The boy who took us in was very patient.
The hotel was nice and clean and in a good location. The breakfast was good too. The problem was that my room, #606, was the room closest to the elevator. The walls are obviously not very soundproof….so all morning, all I heard, was “DING-DONG”, every few seconds, when the elevator arrived on the 6th floor…WHY does there have to be a bell 🔔 when the elevator stops on the floor anyway??? I could not sleep!!! How come the hotel cannot figure this out? Surely, I am not the first person to complain about this?
GGuest UserThis is the best place to stay in Rocky Point! The rooms are beautiful, clean, and comfortable. People on other comments complained that there was no TV in the rooms... I think that is wonderful! I am on vacation and don't need the outside world invading my zen! The pool and hot tub are fantastic and the staff is beyond helpful and kind (especially Efran!). It was quiet, as it is an adult only hotel, so relaxation is easy. They serve a great margarita, shots and snack like foods. One block walk to Manny's and the beach. We will definitely be back to stay!
GGuest UserThe service was great, friendly and helpful. The breakfast was excellent! Especially the fresh and natural juices!!
Only thing was, opened our room door and there was no electricity? Front desk didn't inform us... Went to the front desk, then was told it was a key card that needed to be used into a key card slot in the room. (Never had seen this or heard) been in several hotels. (Learn something new everyday). Other than that. Nice stay.
GGuest UserEl servicio excelente en todos los aspectos. Solo por ser temporada baja el desayuno no fue bufet todos los dias. En uno de ellos se tardaron mucho en servirnos (1.0 hara)
SSZPINIAKWell located nice hotel even i believe is in need of an update if they want to keep it up. The matress was absolutely shapeless making it hard to sleep.
GGuest UserThe hotel was nice and clean and in a good location. The breakfast was good too. The problem was that my room, #606, was the room closest to the elevator. The walls are obviously not very soundproof….so all morning, all I heard, was “DING-DONG”, every few seconds, when the elevator arrived on the 6th floor…WHY does there have to be a bell 🔔 when the elevator stops on the floor anyway??? I could not sleep!!! How come the hotel cannot figure this out? Surely, I am not the first person to complain about this?
GGisellyThe best stay as always, at the reception, very friendly, every time you are provided with a very clean, very clean room and a delicious bed, always provide you with amenities and water, no doubt this is The best accommodation, and this time the pool is open
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