Hotel 5 Bintang di Wilayah Panama, Panama

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

Good hotel overall and great location in Panama. Safe area and easy access to sightseeing spots. Only issue is I was told I would get upgraded due to my Marriott Gold Status but at check-in I did not receive an upgrade. I was told it was fully booked, however, I know that wasn’t the case.

Great location to walk around with bars and restaurants in the neighborhood. Super friendly staff and really nice rooms. Also great breakfast with lots of options.

The attitude of the front desk and the concierge service is very good. The water in the shower is very small and the water pressure is insufficient. On the day I left, a very unpleasant incident happened. I am 100% sure that my passport was placed on the sink, but I suddenly found it No, I thought I was screwed, but finally found it under the mattress! Who's insane to put a passport under a mattress? It's not clear that I want them to help find it, and give a tip if I find it? I advise everyone to be optimistic about your passport, and don't give them any chance to hide your passport!

I was in Panama City, Panama for Memorial Day Weekend 2023. For breakfast I dined at the La Brasserie restaurant every morning. My waitress, Oreida Roman, made me feel welcome every time. She was always friendly, smiled beautifully, and made sure that the restaurant met my expectations. If I come back to Panama in the near future I will be staying at the Marriott Sortis Hotel and will be dining at La Brasserie. Thank you Oreida and keep being the outstanding waitress that you are.

Hotel in a quiet lane with nice coffee shops around and a good gym. Pool was out of service and room decors could do with an upgrade. Bathroom size was very good

I was delayed in Panama City and was sent to this hotel by COPA Airlines for a one night stay. I arrived early in the morning and was in the hotel for 18 hours. In the morning, I noticed red blotching on my chest and back and it was itching. I got home the following day and for 3 days, same symptoms. I went to the Urgent Care and they diagnosed the problem as bedbugs. I have 3M miles of travelling and have never had bedbugs before. I have contacted the hotel and suggested that they fumigate room 1625 immediatley.

La atención excelente , personas amables, solo me gustaría que pusieran un poco de música más divertida y moderna , de resto todo bien

Most things about the hotel are lovely. The lobby is attractive and comfortable. Staff is friendly and helpful. The bed is comfortable, not too soft or too hard. The room is clean and well maintained. The lighting could be better, but fine. Breakfast has ample options. My big caution is to ask for a room that does not have windows on the central courtyard, because on nights with live music it is extremely loud until 10:30pm. It sounded like my windows were open when they were latched tightly, and I could barely hear myself think.

Очень стильный отель с разнообразными ресторанами, компактным спортзалом и небольшим, но достаточным бассейном на крыше. Рекомендуем вкусные завтраки. Красивое лобби и элегантный бар с приятной публикой. Внимательный персонал . Организовали нам трансфер на большом комфортабельном микроавтобусе и на пару часов дали возможность выехать попозже без доплаты. Не очень понравилась часть обстановки ( стул со своего места трудно сдвинуть. Стеклянные дверцы шкафов открываются на всю ширину узкого прохода, в сейф добраться возможно только сидя на коленях. Эти небольшие неудобства нисколько не испортили впечатления от отеля и в другой раз мы снова остановимся в нем.

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

Good hotel overall and great location in Panama. Safe area and easy access to sightseeing spots. Only issue is I was told I would get upgraded due to my Marriott Gold Status but at check-in I did not receive an upgrade. I was told it was fully booked, however, I know that wasn’t the case.

Great location to walk around with bars and restaurants in the neighborhood. Super friendly staff and really nice rooms. Also great breakfast with lots of options.

The attitude of the front desk and the concierge service is very good. The water in the shower is very small and the water pressure is insufficient. On the day I left, a very unpleasant incident happened. I am 100% sure that my passport was placed on the sink, but I suddenly found it No, I thought I was screwed, but finally found it under the mattress! Who's insane to put a passport under a mattress? It's not clear that I want them to help find it, and give a tip if I find it? I advise everyone to be optimistic about your passport, and don't give them any chance to hide your passport!

I was in Panama City, Panama for Memorial Day Weekend 2023. For breakfast I dined at the La Brasserie restaurant every morning. My waitress, Oreida Roman, made me feel welcome every time. She was always friendly, smiled beautifully, and made sure that the restaurant met my expectations. If I come back to Panama in the near future I will be staying at the Marriott Sortis Hotel and will be dining at La Brasserie. Thank you Oreida and keep being the outstanding waitress that you are.

Hotel in a quiet lane with nice coffee shops around and a good gym. Pool was out of service and room decors could do with an upgrade. Bathroom size was very good

I was delayed in Panama City and was sent to this hotel by COPA Airlines for a one night stay. I arrived early in the morning and was in the hotel for 18 hours. In the morning, I noticed red blotching on my chest and back and it was itching. I got home the following day and for 3 days, same symptoms. I went to the Urgent Care and they diagnosed the problem as bedbugs. I have 3M miles of travelling and have never had bedbugs before. I have contacted the hotel and suggested that they fumigate room 1625 immediatley.

Most things about the hotel are lovely. The lobby is attractive and comfortable. Staff is friendly and helpful. The bed is comfortable, not too soft or too hard. The room is clean and well maintained. The lighting could be better, but fine. Breakfast has ample options. My big caution is to ask for a room that does not have windows on the central courtyard, because on nights with live music it is extremely loud until 10:30pm. It sounded like my windows were open when they were latched tightly, and I could barely hear myself think.

Очень стильный отель с разнообразными ресторанами, компактным спортзалом и небольшим, но достаточным бассейном на крыше. Рекомендуем вкусные завтраки. Красивое лобби и элегантный бар с приятной публикой. Внимательный персонал . Организовали нам трансфер на большом комфортабельном микроавтобусе и на пару часов дали возможность выехать попозже без доплаты. Не очень понравилась часть обстановки ( стул со своего места трудно сдвинуть. Стеклянные дверцы шкафов открываются на всю ширину узкого прохода, в сейф добраться возможно только сидя на коленях. Эти небольшие неудобства нисколько не испортили впечатления от отеля и в другой раз мы снова остановимся в нем.

My family and I absolutely loved our stay at the brand new Sofitel in Casco Viejo! The service was impeccable all around. We were in love with all the mixed culture details of France and Panama and look forward on coming back!

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

Good hotel overall and great location in Panama. Safe area and easy access to sightseeing spots. Only issue is I was told I would get upgraded due to my Marriott Gold Status but at check-in I did not receive an upgrade. I was told it was fully booked, however, I know that wasn’t the case.

Great location to walk around with bars and restaurants in the neighborhood. Super friendly staff and really nice rooms. Also great breakfast with lots of options.

The attitude of the front desk and the concierge service is very good. The water in the shower is very small and the water pressure is insufficient. On the day I left, a very unpleasant incident happened. I am 100% sure that my passport was placed on the sink, but I suddenly found it No, I thought I was screwed, but finally found it under the mattress! Who's insane to put a passport under a mattress? It's not clear that I want them to help find it, and give a tip if I find it? I advise everyone to be optimistic about your passport, and don't give them any chance to hide your passport!

I was in Panama City, Panama for Memorial Day Weekend 2023. For breakfast I dined at the La Brasserie restaurant every morning. My waitress, Oreida Roman, made me feel welcome every time. She was always friendly, smiled beautifully, and made sure that the restaurant met my expectations. If I come back to Panama in the near future I will be staying at the Marriott Sortis Hotel and will be dining at La Brasserie. Thank you Oreida and keep being the outstanding waitress that you are.

Hotel in a quiet lane with nice coffee shops around and a good gym. Pool was out of service and room decors could do with an upgrade. Bathroom size was very good

I was delayed in Panama City and was sent to this hotel by COPA Airlines for a one night stay. I arrived early in the morning and was in the hotel for 18 hours. In the morning, I noticed red blotching on my chest and back and it was itching. I got home the following day and for 3 days, same symptoms. I went to the Urgent Care and they diagnosed the problem as bedbugs. I have 3M miles of travelling and have never had bedbugs before. I have contacted the hotel and suggested that they fumigate room 1625 immediatley.

Most things about the hotel are lovely. The lobby is attractive and comfortable. Staff is friendly and helpful. The bed is comfortable, not too soft or too hard. The room is clean and well maintained. The lighting could be better, but fine. Breakfast has ample options. My big caution is to ask for a room that does not have windows on the central courtyard, because on nights with live music it is extremely loud until 10:30pm. It sounded like my windows were open when they were latched tightly, and I could barely hear myself think.

Очень стильный отель с разнообразными ресторанами, компактным спортзалом и небольшим, но достаточным бассейном на крыше. Рекомендуем вкусные завтраки. Красивое лобби и элегантный бар с приятной публикой. Внимательный персонал . Организовали нам трансфер на большом комфортабельном микроавтобусе и на пару часов дали возможность выехать попозже без доплаты. Не очень понравилась часть обстановки ( стул со своего места трудно сдвинуть. Стеклянные дверцы шкафов открываются на всю ширину узкого прохода, в сейф добраться возможно только сидя на коленях. Эти небольшие неудобства нисколько не испортили впечатления от отеля и в другой раз мы снова остановимся в нем.

We had the pleasure of spending just one night at this lovely property. We chose the property because of its proximity to the airport for a flight the next morning. The hotel also is well positioned for visits to the old town, modern city, and for eco-tourism if you are planning to explore both the city and countryside. For travelers who prefer to return to a nice resort amenities after a day of adventure, The Santa Maria is an ideal choice. When we arrived, there were a couple people in line before us checking in and we were approached by the affable beverage manager who offered us a warm welcome and asked if we would like any refreshments. Check-in was a smooth and friendly process and we found our room to be spotless with a very comfortable bed and nice linens. We enjoyed lunch at the restaurant by the pool as well as dinner in the main dining room, The cuisine and service were both excellent. The pool and surrounding patio area were quite large with ample chaise lounges spaced comfortably apart. We enjoyed a leisurely afternoon by the pool. The pool area would be a wonderful place to relax after a day of sightseeing. We were traveling as a couple without children but the pool area is a large plus for families with children - and the pool is large enough that energetic children can easily be kept away from adults who are enjoying a quiet read by the pool. We arrived during the Sunday brunch, which looked utterly amazing. Evidence of the resort's love for children was that Mickey and Minnie Mouse were greeting families as they arrived for brunch. The resort was an oasis of calm despite its youthful visitors so couples seeking some peace and quiet should not be deterred from visiting. Whether you are looking for a desirable hotel handy to the airport or a resort for a lengthier stay, The Santa Maria is a great choice.

La atención excelente , personas amables, solo me gustaría que pusieran un poco de música más divertida y moderna , de resto todo bien