Hotel 5-Star di Johor, Malaysia

⭐⭐⭐⭐⭐ Excellent Stay – Clean, Comfortable & Great Service I had a very pleasant stay at Fraser Place Puteri Harbour. The overall experience was excellent from check-in to check-out. The reception staff were very friendly, welcoming and helpful. They were professional and always ready to assist whenever I had any questions or needed help, which made the whole stay feel comfortable and hassle-free. The room was clean, tidy, spacious and well maintained. Everything was properly prepared when I arrived, and the room felt comfortable and relaxing. The facilities were also in good condition, and I really enjoyed the peaceful environment and beautiful surrounding views. The location is convenient and the overall atmosphere of the property is quiet and relaxing. I especially appreciated the cleanliness and the good service provided by the staff. Overall, it was a very enjoyable stay and definitely good value for money. I would happily stay at Fraser Place Puteri Harbour again and would recommend it to anyone looking for a clean, comfortable and relaxing place to stay in the Puteri Harbour area. Thank you to the reception team and all the staff for the great hospitality! 👍

Beautifullllll house with Good equipment and facilities and amenities. Loveeee the design. Good security hence a handful of check in steps but also reassures us that it’s safe especially for my husband who is worried about his car.  Owner extended checkout time to 12 pm for us out of goodwill. Very accommodating. Just the aircon maybe need servicing because not cold enough even at 16 degrees. The door is pretty difficult to unlock, need some pull/push of the door. Otherwise, beautifullllllll house, comfortable stay and memorable one.

The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook. The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm. Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.

Been staying with a few JB hotels that is near to mall. Sheraton JB win with it big room, friendly staff and great breakfast buffet. It also near a new mall. If anything bad about it - need to work on the Internet coverage and the TV channels access. It was down a few time during our one day stay.

Decided to stay for one night last minute and just picked a random hotel. I asked the front desk for their price and then compared it with Ctrip, and since Ctrip had a better deal, I booked through them. The check-in process was quick and efficient, and guests can also park for free. Our twin room actually had one large bed and one small bed, which was perfect for a family of three. The bathroom was quite spacious, and the shower area wasn't small either. The only downside was the poor soundproofing. The bed was comfortable though, and it was excellent value for money!

The facility is new and clean , service is good .area is very quiet and large room area,, with relax balcony. Free parking space . 👍👍

The resort is beautiful, and the room was very spacious, comfortable, and well-maintained. The overall atmosphere was relaxing and perfect for a getaway. The only downside was the breakfast buffet, which had limited variety and the food quality was average compared to the standard of the resort. Nevertheless, it was still an enjoyable stay, and I would consider returning in the future.

Quiet, tranquil hotel with a great beach front. Staff are mostly polite and courteous. Railings at my room corridor are rusty and chipboard at entrance was flaking - not great optics but didn’t affect my stay. Room interior & furnishing was very good. Bed was comfortable but rather soft. Check out that day happen to be very slow and the staff insist on collecting tourist tax from my wife tho I have paid via Trip.com when I booked (I was driving up from the car park so my wife was returning the door cards). So the staff insist it wasn’t paid & my wife paid again. Result is we had to ask for a refund.

This is a good place to stay. Though can be boring for some but we always come back to this hotel. Pros 1) Big room & very spacious 2) Great pool for adults & kids 3) Great for golfer 4) It is very green..good for the eyes 5) I love the fact they have laundry self service here but bare in mind it is a bit pricey Cons 1) We had encountered room that is not well maintained but u can always asked them to change the room or clean it better 2) Nothing special about the breakfast but it keep u full! 3) This is an old hotel so have some expectation on the rundowns 4) It is far from shops so if u want to go out u can either grab or drive out

The hotel's overall environment and facilities are well-maintained, and the service is excellent. The biggest highlight is its location: it's close to the beach. You can take the hotel buggy to the Westin across the street and walk through their lobby to reach a private beach. It's also very close to the water park, which you can see from your room, making it super convenient for families with kids who want to play in the water, and it's not crowded with clean water. While the hotel's internal dining options are limited and the pool is a bit small, you can easily order takeout using Grab. I highly recommend Habourfront Seafood in town; it has a more Chinese style of cooking. For those of us who've been traveling for days and crave a taste of home, it was a lifesaver – the food was truly amazing! One minor drawback is that the hotel doesn't provide bottled water, only direct-drinking water, which doesn't taste as good as bottled water. There are very few takeout places nearby, and all the bottled water was sold out. If you're coming by private car, it's a good idea to bring extra bottled water with you.