Hotel 4-Star di Kaunas county, Lithuania

In fact, this is an autonomous hotel, after booking and payment, you have to send a copy of your passport by email/wotzapp and you will get the homephone code, instructions how to enter. Then you have to dial a number from the phone and the most important thing is to understand how it opens because only a clicking can be heard. My door opened inside after the third attempt. In the room everything is clean, good. Very pleased with a normal hammer coffee for people. The only disadvantage is a broken tap, unclean top shower and a lot of dust on the fan. The terrace is very beautiful, though, in the rest of it is a solid four!

I recently stayed here for one night, and while my experience was brief, there were definitely some highlights worth mentioning. The check-in process was smooth and efficient, and the staff were friendly and welcoming. My room was clean, cozy, and had all the basic amenities I needed for a short stay. The bed was comfortable, and I appreciated the quiet atmosphere, which made for a good night's rest. While my stay was just okay overall, I can see the potential for a truly great experience here. And with a few small improvements (which is in progress at the moment with renovation works) it could easily stand out even more. I’d consider staying again if I’m in the area and would love to see how the hotel continues to grow and improve. Thanks for a pleasant stay!

Good location, complete facilities, swimming pool, gym, sauna, suitable for family Good location, complete facilities, swimming pool, gym, sauna, suitable for family Good location, complete facilities, swimming pool, gym, sauna, suitable for family

The overall experience was good, but we did have some trouble getting in and out of the parking lot. I encountered a problem when I was preparing to leave the parking lot on the first day. The system did not lift the barrier. I went to the front desk to inquire, but the receptionist was very busy and had almost no time to take care of me. After asking a simple question, I didn't dare to bother them anymore and had to stand by and wait for a long time. There was a friend and his child waiting in the car, so I had no choice but to ask again. The other party told me to drive to the gate and they would lift the barrier remotely. But I did as instructed and the gate still didn't respond. So I went back to the front desk for help (the front desk was busy and the phone couldn't be reached, so I had to ask in person), and this time the other party said they would help me lift the pole. I drove again and finally got out successfully. The whole process took at least half an hour. I thought it was just an isolated incident, but I encountered the same problem again the next day. This time I called for help and they said they would lift the pole later, but after they hung up I tried again and again without success. I plucked up the courage to call again and the person on the other end asked me if I had tried it before. I explained that I had tried it many times, and then she said she would contact Unipark and then hung up. After waiting for a while, a staff member came over. Although he didn't speak English, I understood what he meant through gestures - he asked me to turn around and take the staff passage. Finally left successfully

Everything is great, the exterior of the building, the interior, the staff are helpful, everything is clean, the breakfast is very rich and delicious.

Отель восхитительно расположен; отличные номера категории family room. Чисто, удобно заселяться и постоянно на связи супер-отзывчивая служба поддержки в WhatsApp (их номер есть на двери и работают они круглосуточно). 10 из 10! Обязательно приеду на обратном пути 😘

The hotel is perfectly located for both the new town … liberty avenue … and the old town  The rooms are very spacious but very cosy in the - 30 degrees outside Beds large and comfortable  Good strong showers  Excellent breakfast  Great meal in the restaurant  A little bit dated decor wise in the rooms but do not let that put you off  We had a wonderful stay

The seat is very close to the ancient city, and the front desk is very enthusiastic. If I ask, they will tell me where the parking fee system is. However, I was given a ticket after I exceeded the time, and they were also very enthusiastic to help deal with it! Worth recommending!