Hotel 5-Star di Sabah, Malaysia

Extremely satisfied! The lovely lady at the front desk upgraded our room, and her service was fantastic – she even spoke Chinese and answered all our questions. Every time we took a taxi in, they'd check our booking information, which made us feel very safe. The breakfast buffet was also very rich and diverse, and the kids had a great time. The lifeguard at the pool was also very responsible, which gave us peace of mind. The sunset was also beautiful, with few people around, so it wasn't crowded. Highly recommend!

The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!

Getting there: You need to take the hotel's special speedboat from Megaton Jetty, which takes 10 minutes to reach the hotel's pier. This is charged per person. The hotel has a Southeast Asian resort vibe, with wooden structures that show their age. There are many monkeys 🐒 in the trees outside the room, as well as lizards of all sizes and hornbills. The sand isn't very fine, and the beach isn't large; it's not really big enough for a good walk. There are no other businesses, just the hotel's three restaurants. There are also corals 🪸 not far from the shore. Cleanliness: Average. Ambiance: If you're not too particular about room cleanliness, everything else is pretty good, but I personally care a lot about it. Service: Our luggage was taken directly to our room. When we were leaving, we had to depart at 6 AM, and they prepared breakfast for us – two large bags with fruit, bread, coffee, and milk. We mentioned that the shrimp was delicious but found some other dishes hard to get used to, so the chef specially prepared a delicious plate of shrimp just for us and brought it to our table.

The hotel's environment is beyond words; the ecosystem is fantastic. While having breakfast, various birds play around, especially many sparrows that aren't afraid of people at all. Around the golf course, we even spotted otters sharing fish, lizards hiding in small ponds, and little squirrels appearing in the trees, along with countless unnamed bird species… The hotel also has a private, long, and very fine sand beach. We even found several seashells. While waiting for the most beautiful sunset, we saw a couple taking photos on horseback, which created a very atmospheric scene. The kids absolutely loved the swimming pool. In the afternoon, there were organized games in the pool, performances by the poolside, and even a torch performance in the evening… There were so many activities! We just wanted to relax at the hotel, so we didn't get to explore many of them. Our room was on the 4th floor; opening the door, we could see a vast green area and the sea in the distance. For two adults and two children, we were given three beds, which was very spacious. There was also a good-sized balcony where we could watch the sunset and hang clothes. The children were extremely happy with Shangri-La Rasa Ria, and we had a very pleasant vacation. One more thing: they have shuttle buses to pick up guests from the city and the airport, so remember to inquire and book in advance!

Will come back :) Babe sea turtle 🐳🐳🐳All the staff were nice ,and the front r perfect for snowkeling tons of fish and colorful coral .Wifi is fine YouTube and Netflix in room . Feed you 4 meals a day ,Very chill place to relax and clean Well maintained ，Vending machine has beers ,snacks,instant noodles all are cheap price.We did the scuba diving and will do fiahing next time. 有空會再來！10月10日後我們剛好避開很多團體，來的時候沒人非常棒，水下資源有夠美生態豐富多魚多珊瑚有傑克魚海狼海龜，員工們都非常友好，我們三個人被20個人服務覺得很棒！

The room was quite spacious, and although a bit old, it didn't have any strange odors. The only downsides were the lack of an exhaust fan in the toilet, an old-fashioned hairdryer, and the shower head would inexplicably stop working. The hotel's location is excellent, close to Gaya Street and the seafood market, and the front desk service was quite good. The breakfast variety changed daily, though the staff seemed more attentive to Western guests. The pool is located next to the restaurant on the ground floor.

Although the resort rooms felt a bit dated, they were surprisingly decent. The multiple swimming pools were a great plus for fun, and the ability to do everything within the resort was a major advantage. However, the breakfast selection was a bit lacking.

Everything was perfect. Every staff member at the resort was incredibly welcoming and helpful, even the maintenance workers I passed on the paths greeted me warmly. The food in the restaurant was delicious, and breakfast was absolutely perfect – I couldn't find a single fault. The resort doesn't cut back on service or close facilities just because there are fewer guests, which is great. It was a perfect getaway, and I will definitely be returning.

How do I put it? It wasn't particularly outstanding. I was originally torn between the Hyatt Centric and The Magellan Sutera, but once I arrived, I realized the Marriott is essentially in the middle ground between the two, both in terms of location and hotel type. The Hyatt Centric is downtown with numerous eateries right downstairs, while The Magellan Sutera is more of a secluded beach resort. The Marriott is in between, so it doesn't quite excel at either. It's true that there are motorcycles revving down the street if you have a city view, but it didn't really affect my sleep. It's also under the flight path, but there weren't many planes at night. To the south, there's a Bataras supermarket, and their pomelos are highly recommended this season. Further south is Imago. The area directly downstairs from the hotel itself is a bit desolate. The infinity pool on the 8th floor is decent, but there are no changing rooms.

Seriously, just book it with your eyes closed! The environment, facilities, and service are all top-notch. The scenery is beautiful, and you can use both their pool and the Magellan's pool, so you get double the fun. The room was huge, and they proactively offered an extra bed, which was wonderful. There's a small private bay with a beach where you can snorkel. The water quality isn't great, but there are fish, which was quite interesting. You don't need to go to Tanjung Aru to watch the sunset, where it's incredibly crowded; this hotel offers a stunning sunset view. I watched it for three consecutive nights and was absolutely amazed.