Perkhidmatan yang hebat!
Kakitangan yang rajin dan mesra yang membawa baldi air panas ke bilik untuk memastikan kami boleh mandi dengan air panas, apabila paip air pecah, menjejaskan semua air panas ke bilik. Semasa kami kembali berehat, tidak menjangkakan keadaan yang tidak dijangka ini, saya meminta buah-buahan, dan mereka membawa 2 pinggan, percuma.
Kami dibuat untuk berasa selesa yang mungkin. Menaik taraf kami apabila kami diberi bilik yang menghadap dinding (jalan tinggi).
Lokasi yang bagus, betul-betul bersebelahan dengan pusat membeli-belah. Sangat sangat sesuai untuk muda dan tua (ibu saya sudah berusia 80-an).
Saya baru-baru ini menginap di The Stallionz di Ipoh, dan ia merupakan satu kejutan yang menyenangkan. Sebagai sebuah hartanah yang sangat baharu, ia pasti mempunyai rasa ”segar” dan estetika moden yang sukar ditandingi.
Kebaikan (Melebihi Jangkaan)
• Bersih & Moden: Memandangkan bangunan ini sangat baharu, segala-galanya daripada lobi hinggalah bilik terasa asli. Reka bentuknya anggun dan jauh lebih ”premium” daripada yang saya jangkakan untuk harganya.
• Kemudahan Terbaik: Kawasan umum dan kolam renang merupakan ciri-ciri yang menonjol. Mereka jelas telah berusaha untuk menjadikan tempat ini ”Instagrammable” dan selesa untuk percutian santai.
• Kemudahan: Lokasi yang hebat di tengah-tengah bandar, menjadikannya mudah untuk membeli makanan atau keluar bersiar-siar.
Perkara yang Perlu Diperhatikan
Walaupun penginapan kebanyakannya hebat, terdapat dua isu kecil yang perlu diketahui oleh tetamu:
• Pengudaraan Bilik Mandi: Satu kelemahan ialah kekurangan sistem pengudaraan udara (kipas ekzos) di dalam tandas. Ini boleh menyebabkan bilik mandi terasa sedikit pengap/lembap selepas mandi, jadi anda mungkin perlu membiarkan pintu terbuka untuk mengeluarkan udara.
• Pemandangan Bilik (Tingkat Bawah): Saya menginap di tingkat 2, dan hampir tiada pemandangan yang boleh dibanggakan. Jika anda seorang yang menghargai latar langit bandar atau gunung, saya sangat mengesyorkan untuk meminta unit di tingkat yang lebih tinggi (Tingkat 10 atau lebih tinggi) untuk benar-benar menikmati persekitaran.
Hotel baharu, makanan yang sangat sedap. Memang lazat sungguh.
Selva dari restoran memang hebat. Sangat membantu dan mesra. Kami sempat berbual panjang dengannya. Dia menjadikan pengalaman kami jauh lebih baik. Hotel ini agak berteknologi tinggi. Kami kurang gemar kemasukan tanpa kunci melalui imbasan muka, walaupun ia adalah pilihan. Kami lebih suka menggunakan kad. Lokasinya okey, tetapi anda perlukan Grab untuk bergerak ke mana-mana.
Pro: The apartment is quite new and has a lot of unoccupied units which make it quite dusty at the corridor and lift, that’s our first impression of the place as for the apartment. It was quite clean and neatly decorated. As for location, it was quite convinient as its near city center. We were lucky there was a singing fair at the front of apartment. It was very lively and joyous.
Con: Waiting for the lift is too slow. Entry to the parking lot is only 1 entry and encounter 1 car blockage and the whole traffic stop. As for going up the ramp of the parking, it’s quite narrow.
Overall: it was a pleasant place to stay.
Kali ke-2 menginap di resort ini. Pemandangan indah bilik bilik. Bilik bersih berkilauan. Terima kasih atas snek dan kopi percuma. Kolam renang yang cantik. Penginapan yang indah di Haven.
Hotel apartmen itu sangat bersih. Pintu masuknya mempunyai laluan putih yang menonjol, tetapi navigasinya salah; pastikan anda mencari pintu masuk di persimpangan utama. Terdapat kaunter penerimaan tetamu untuk daftar masuk, dan kolam renang atas bumbung serta gimnasium sangat berguna. Pengurusan dan kemudahan hotel apartmen di Malaysia secara amnya agak baik.
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
Pengalaman yang menakjubkan sepanjang masa. Kami tidak menikmati Ipoh langsung sehingga kami mendaftar masuk di sini. Mereka mendapat sambutan yang baik untuk hari lahir teman wanita saya. Kemudahan semua sangat baik. Rasanya seperti anda berada di dalam hutan pada masa-masa, monyet untuk dilihat dan burung yang cantik. Resort ini cukup besar sehingga tidak pernah berasa sesak, dan makanan yang kami makan adalah sempurna! Vila ini selesa dan dibersihkan dua kali sehari, manakala tab mandi panas adalah kelebihan yang indah dan kolam kecil.
Tidak dapat mengesyorkan ini sebagai percutian yang mencukupi, di mana anda tidak perlu pergi sehingga daftar keluar.
Satu-satunya perkara yang saya katakan, sebagai orang Ireland, ialah saya fikir bilik bawah tanah Jeff mungkin mempunyai pilihan wiski Ireland yang lebih baik. Akan kembali dengan gembira.
A big thanks to the management for free upgrade to studio suites 😍 We felt at home, the room with all the necessities, fresh airs, complimentary drinks and kacang putih, member price for in room service of the Dome. I especially love the bath, water pressure is strong 👍🏻 It would be even better if lotion is provided 😊
Sangat Baik
39 ulasan
8.5/10
Harga bermula
€ 53
satu malam
Semak Ketersediaan
Lihat Semua Hotel 5-Star di Perak
Terokai Ulasan Tetamu Hotel di Perak
Lihat semua
9,2/10
Great
UU2PingThis was my second time staying at this hotel. The hotel is clean, comfortable, and well-maintained. I would especially like to thank the Chinese-speaking front desk staff member, who looked Malay, for her patience and excellent explanation in Chinese. Her service was outstanding, and I truly appreciated her help.
I will definitely stay here again whenever I visit Ipoh in the future. Keep up the great work! 😊
AAnonymous UserI recently stayed at DoubleTree by Hilton Damai Laut Resort to celebrate a special anniversary, but unfortunately, the experience did not meet my expectations.
Upon arriving at 3:00 PM, I had to wait in a very long queue for check-in and only received my room key at approximately 3:40 PM. After entering the room, I noticed that the anniversary decorations I had requested were in place, but the cake, chocolates, and fruit platter that I had paid for were not provided. As this was intended to be a surprise for my husband, it was quite disappointing.
What was even more frustrating was that no one informed me that these items were not yet ready. I had to call and follow up myself to check on their status. The cake and other items only arrived more than an hour later, which significantly reduced the excitement and impact of the surprise.
I was also surprised to find that the minibar fridge was completely empty, with no canned drinks or refreshments available. Considering the room rate was approximately RM1,200 per night, I expected more than just complimentary bottled water.
The room was advertised as having a king-size bed, but it felt smaller than expected. In addition, the dinner buffet pricing for children was quite expensive at RM50 per child. My children are 8 and 10 years old and, like most children their age, they eat only small portions and usually only one or two dishes. The breakfast charges for children were also relatively high, making the overall dining cost difficult to justify for young children.
To make matters worse, the cashier accidentally charged my children's dinner twice. Although the duplicate charge was voided, I was informed that the refund process could take between 7 and 14 weeks. This seems like an excessively long waiting period for a billing error made by the hotel.
Overall, this stay was disappointing and frustrating. I had expected a smooth and memorable experience for such a special occasion, but several service shortcomings negatively affected our celebration. I hope the management will review these issues and make improvements to enhance the guest experience in the future.
GGuest UserOur stay at this hotel was absolutely amazing. The hotel and the surrounding are stunning, the staff is super friendly and the facilities could not have been better. Upon our arrival, our rental car had a flat tyre and the staff was so helpful and fixed this for us immediately. As travellers from Europe this is an excellent service which is so helpful when you do not speak the local language to communicate with for instance the people at the garage. Additionally, we received a free upgrade of our hotel room from the lake villa to the garden villa, for two nights in a row. This villa with private pool and garden is stunning. All the caves and the surrounding facilities are so impressive and nature and luxury blends together perfectly. This is a must visit.
GGuest UserMarina Island Boat transfer easy, although I feel a little expensive. Coffee was cold, they had wrong check in information and I almost tripped on uneven block surface exiting building to boat. Check in completed at reception , with correction to booking. We were in a lower tropical garden villa, which is cheapest room. We were lucky to have part sea view and part back of pool view. Other lower villas in this category, not so good a view. This said, room was gorgeous, despite dead moth in sunken bath area. All the staff were fantastic and helpful. Chatted to some people in over water villas, who were disappointed you could not swim in sea from villa, nor enter sea from beach around jetty , due to sea urchins. On the other side of the Island is Emerrald bay. Absolutely stunning! Beautiful beach and sea to swim in. Lots of space for sun beds, but everyday ran out by 11am! Suggest they get some more! Forfeited scrumptious in all restaurants.
GGuest UserThe hotel's exterior is new and fresh, and the room is bright and comfortable with a modern, 'cyber' design. The toilet in the bathroom is state-of-the-art, and the in-room electronic system is very convenient to use. The lobby staff were all smiles, attentive, and friendly. The hotel is located near the city center, less than a ten-minute drive away, which is very convenient. For Ipoh, Malaysia, this hotel is definitely a five-star experience. Highly recommended!
XXunaiyelangThe room was much bigger than we expected. The front desk assigned us a family room, even though there were only two of us. It had an open kitchen, a large living room, and two bedrooms. The shower and toilet were in separate rooms, which was great for the wet and dry separation. The hotel felt newly renovated, so everything was very new, though there was a slight smell of formaldehyde – hopefully, they can air it out more. All in all, we felt this hotel was very much worth the price! If I have the chance to visit Ipoh again, I'll definitely stay here.
ZZX_Reasons for the low service rating:
1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for.
2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand.
3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card.
4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made.
5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host.
6. Host offered late checkout that I did not need as I was departing early morning the next day.
The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.
WWarren McLoughlinReally amazing stay here, the apartment was like brand new and was very clean. We had lots of space and really like the interior design of the apartment. The hotel itself is a lovely building and has a beautiful rooftop pool. Couldn’t recommend this place enough.
NNikSimThe property is run under Tui Blue and operates like a hotel. Very clean so that is a plus for us. The living area is just nice and balcony offers good view of mountains and the housing estates of Ipoh Garden, Bercham. Breakfast was a no fuss affair and efficient. Walk around the property is surprisingly calming. Only problem I had was the hot water in the shower. The knob can be burning hot since it is not premixed. Free drinks in the fridge definitely a nice touch though.
Iismahani04I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
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