Hotel 5-Star di Perak, Malaysia

- The breakfast restaurant is too small, requiring a long wait every day. Although breakfast hours extend until 10:30 AM, food is no longer refilled after 9:30 AM. - This stay was on the 12th-floor Concept floor, which includes afternoon tea at the Concept Lounge from 5:00 PM to 7:00 PM. I went to the lounge around 5:45 PM that day, but there were no hotel staff present. All used dishes and cups were left on tables, uncollected. There was absolutely no food refill. I called the hotel lobby to inquire, and eventually, a staff member arrived. This employee showed no smile whatsoever, and their service attitude was far from friendly. - The swimming pool is on the R floor. It's very small, and there are no hotel staff or lifeguards present at all. Given this level of service and hotel facilities, I don't believe this hotel can be considered a five-star hotel in Ipoh.

This was our second stay here. First, a lovely lady at the front desk (apologies, I didn't catch her name tag) provided very attentive and detailed service. She proactively explained many check-in specifics and shared upgrade offers. Unfortunately, the housekeeping staff clearly missed some things and didn't thoroughly check if all in-room amenities were complete. The pillowcases weren't on the pillows, the conditioner and shower gel in the bathroom were empty, and there was only one tissue left in the box. When I called the front desk for these supplies, some were still missing when they were delivered. Hilton is a well-known upscale international hotel, and such oversights really shouldn't happen. I hope to see improvement on our next visit.

We had a wonderful stay in Banjaran hotspring. Even though there was some issues with the facilities which comes with age and need more maintenance and care. We have complimentary visit to the adjacent theme park and enjoy it even though it was very hot and sunny. Breakfast was good with unlimited ordering from menu. But on 3rd morning, we didn't feel like eating the same food. Wish the menu is changed every alternate morning.

Spent one night at this hotel for a business trip, and I was pleasantly surprised by how good it was for the price. The parking area is spacious and free, with valet parking available from RM30 per night. The hotel has a modern design and is equipped with a Face ID-like entry system, which adds a nice touch of technology. All the room switches are touchscreen as well. The bed and pillows were very comfortable, making it easy to get a good night’s sleep. I also really loved the bathroom design, especially the electronically operated toilet seat very much like the ones you’d find in Japan. They also provide complimentary snacks and carbonated drinks, which was a nice bonus. Overall, definitely one of the best hotels I’ve stayed at for its price. Great comfort, modern facilities, and plenty of thoughtful touches. Would definitely consider staying here again.

The spa was a fantastic and unique experience, and the sunset on the beach was absolutely beautiful. The restaurant was decent too. Our room was very close to the lobby. However, there's one thing to be aware of: service charges and taxes can be applied multiple times. For instance, after paying for the spa, an additional 10% was added to the final bill. Just a small heads-up for everyone! It was truly a happy trip 😁, but all that happiness definitely came with a price. In the end, our on-island expenses were even higher than the room rate! 😅

This place is an absolute steal! For just over HKD 200, we got a two-bedroom apartment with a large living room. It's brand new, clean, tidy, and feels incredibly spacious. Perfect for a family of three or more, you won't feel cramped at all. There's also an Instagrammable rooftop pool and a garden downstairs for some great photo ops.

“I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, professional, and always ready to help. The location was convenient, with easy access to nearby attractions and restaurants. Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay.”

Hotel is located near a small lake. Location is good if you have a car as surroundings is quiet with good scenary. It is actually an apartment with 3 bedrooms. We booked 1 bedroom unit 2 other bedrooms and the guest toilet were locked. The room is big as it is equipped with a kitchen and living room. The apartment and the room facilities are somewhat aged though in general is clean. The toilet ensuited with the master bedroom is small. Breakfast varieties and taste are good.

The house cleaniness really need to improved. The sink is stuck, water outflow is slow. Even the utensils is oilly and pot is oilly also. The bedsheet got stains and toilet didn't clean properly. I wouldn't stay here anymore. The sofa foam is sinking also.

A big thanks to the management for free upgrade to studio suites 😍 We felt at home, the room with all the necessities, fresh airs, complimentary drinks and kacang putih, member price for in room service of the Dome. I especially love the bath, water pressure is strong 👍🏻 It would be even better if lotion is provided 😊