Hotel Dengan Gym di Niigata Prefecture, Japan

Had informed the hotel to let us have room side by side or same level months before arrival but when check in even having more than 300 rooms they cannot put us at same level and split the parents and 3 children to different level. Is quite annoying for a big resort to messed up like this! Felt is a bit overpriced accomodation. Location is at a corner or Myoko so a bit far if not car to Akakura or town area. Lotte Arai ski slopes have many slopes which is closed so not so fun. Breakfast is good. Can choose The Plate (western) or Asahi (japanese) buffet. Onsen is convenient at level 2. Parking is at The Lodge. So it want convenient to car park then book The Lodge. But the main locker and ski walk out is at Arai Building

NASPA New Otani Perfect family stay with spacious rooms and great snow park for kids! ”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy. We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped. The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities. We are already planning to come back and stay here again next year! Highly recommended for families.”

The premium queen room is fantastic. On the high floor with a lovely view of the mountains. Hotel is close to a shopping mall called Love La with Uniqlo, Muji, GU, CanDo and Aeon supermarket. There are also familymart and Lawson nearby. Food wise, McDonald’s and Matsuya (24hours) are walking distance 5mins. Room is quiet and great to stay!

The rooms were spacious; we booked one Western-style and one Japanese-style room. The hotel's public bath was also very comfortable, and it wasn't crowded during our stay, making it a wonderful place to soak after skiing. The hotel is also not far from the ski resort, about a 10-minute drive away. Overall, the hotel offers excellent value for money.

The most attractive aspect of this hotel was its incredibly low price. The fact that it included breakfast and access to the hot springs at this price was truly exceptional. The hotel and guest rooms were clean, making for a comfortable stay. The room was larger than I expected, which was a plus. Furthermore, there were amenities like a table tennis room, which added to the enjoyment. The location wasn't bad either; there were restaurants and convenience stores within a few minutes' drive, so I didn't feel any inconvenience. I didn't have any major complaints, except that the large size of the facility meant it took a little time to reach my room, which was a minor concern. Even considering that, the cost performance was excellent, and I would definitely like to stay here again.

I was very satisfied with the low price and the spacious room. I stayed with my family, and the staff were very friendly and gave me recommendations for restaurants, which made my parents very happy.

This was my second time staying at this hotel. Last time I only stayed one day, this time I stayed two. September is off-season, and booking two days in advance was RMB 500 more expensive than booking separately. This hotel is very weather-sensitive; I recommend canceling if it's cloudy or rainy for several days in a row. On my first day, visibility was very low due to heavy rain, and the fog outside the window made it impossible to see even the trees, which was a very bad experience. The room also had a slight odor due to the high humidity, which exposed the room's shortcomings without the beautiful view. The air conditioner was too loud, and the toilet was difficult to flush. The carpet was too worn. The next day, the weather cleared up, and everything was beautiful again. I bought a cable car ticket at the front desk and the hotel delivered it to the cable car station. The top of the mountain was beautiful, and the air was fresh. On the way back, I asked the cable car staff at the cable car station to call the hotel. They were the same hotel, and the bus arrived in just over ten minutes. There are three restaurants, two of which offer breakfast: one buffet and one Western-style set menu. The buffet has a wide variety of dishes and good taste, while the set menu is average, but the view is beautiful. I booked a room with breakfast and dinner included. Dinner was served at Shirakaba. Kaiseki is fine, and the quality is excellent, suitable for Chinese palates. The special kaiseki I chose for an additional fee the next day was terrible, with a heavy sugary sauce that made it unpleasant. The service was first-rate. Meals can be reserved during check-in, but meals are fine. There are no restaurants or convenience stores nearby. We also visited Kasumi Falls this time, but the hike is difficult and the falls are small, so it's better to just wander around the hotel gardens. The hot springs are great and worth experiencing. The hotel is located in Myoko Plateau, so be sure to email ahead to schedule a pick-up. There are no buses or taxis, and the ride takes about 15 minutes.

The location is not satisfactory. I only stayed at 19:00 on the month of the shuttle bus, but I have my own snow field. It is super clean (only double boards). I can't see mold at all! But it's a pity that I have to stay for 4 days and 3 nights before I have housekeeping cleaning and re-made the bed. I only stayed for three days and two nights. Friends will recommend ～～