Hotel Dengan Gym di Souss-Massa, Morocco

A hotel designed for total relaxation and recharging, perfect for couples who prefer to relax instead of partying. The service is top-notch. The staff is very welcoming, always smiling and attentive. The pools are very clean, as are the rooms. Thank you, Pickalbatros, for this wonderful stay. See you soon! 😍❤️

Pictures: I attached 9 pictures for broken lock and bathroom. There was few minor issues as well but most important are described below. Reception: Person who check me in asked for tax to be paid so I said OK. He asked for 150 MAD so I paid. Once I went to my room I checked previous bill issued by Trip and it was only €10.20 which is more less 110-112MAD but receptionist asked for 150MAD so 30% more. I came back to reception about half an hour later to challenge him but he tried to trick me that I am paying different tax, not tax from my bill etc. but once he realised I will not let him go he asked me if I want any refund for overpayment. I paid him with GBP where official exchange rate was 12MAD but obviously he lied it is 11MAD. They got exchange point on site and rate there was 12.10MAD. Management should investigate this young mid age men trying to cheat their own clients with amount and exchange rate. Two ladies came there soon after I paid him my local tax so he told them that exchange point is closed now (how come 1 min earlier it was open for me ? Joke.) Room cleanliness: Room was so so but bathroom was very BAD = very BAD. Bathroom has mould around silicone, tube has strange stains = see my pictures attached so you can judge yourself how it is. TV: has no foreign channels with foreign languages.

A great complex, a huge hotel comprising of lots of rooms, most with a sea view. Breakfast was good and the Mecca seemed to be the egg person, you could have fried, scrambled or an omelette with various fillings! A great place to be. The guy who sells tours, I’ll be honest I had little faith in him at first, however he was the real deal when we took a trip to Paradise Valley, it was so good, but not for the feint hearted! Worth every penny and yes of course I haggled!

Our experience at the Hyatt Regency Taghazout was superb! What left the best impression was the kindness of the staff members. Everyone was so friendly and was caring so much that we received the best service. Upon request we received even an upgrade on our room, which made our stay even better with an awesome view. The breakfast offered a huge variety. The staff members around Yassine and specially the female staff members like Asma amaray, Chaimae and everbody else really was making sure that we felt welcomed. They also remembered our preferences and took care that the service was excellent. The location of the hotel is also great at it is right at the beach. You have an amazing view from the pools or the break fast area or also from your room. To Taghazout it is an easy walk either on the beach or path, which is even lighted in the dark that takes about 20 minutes. The rooms were very clean and spacious for two people. The bed was also very comfortable. To sum up we can only recommend highly this hotel and it won’t be the last time that we have stayed there. Special thanks also the the hotel manager Hicham Hriouad, who supported us and was available for our questions that made our stay just great.

The staff members were so nice and helpful. Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons. The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes. The pools are not heated, which made them not so enjoyable as the water really gets cold. The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled. The rooms were spacious and clean. What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there. But in general the hotel is nice with nice staff members.

Ist class service. Latifah at the front desk was amazing, very helpful and professional. El mahdi the concierge guy was amazing, very friendly and helped us with necessary information. The hotel looks much better than advertised on most sites. Everything is new and just beautiful. Very beautiful aesthetic, ambience and clean environment. The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice. WiFi was good without issues. The food was really tasty and had good varieties. Overall, i highly recommend as palais des roses gave me a very good experience. Staff are really amazing and friendly.

Beautiful location. Perfect welcome. Lack of organization. (Review the welcome fruit basket, barely ripe fruit. Very good macaron). Very average breakfast buffet despite a wide selection. Expensive hotel for the service. The village of Taghazout is easily accessible on foot. A corner of paradise. I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!

The hotel is great value for money. The food on offer is varied and delicious, however you should attend the buffets as soon as they open. The location near the beach is like a dream, I highly recommend a sea view so you can hear the waves. The refurbished rooms are very modern. The service from the animation team is good. The rest of the staff are very unhappy and unfriendly, especially reception and the bar tenders as they are understaffed by the management.

This hotel is the most cost-effective among star-rated hotels. The breakfast is particularly rich. You can choose vegetables, fruit juices, and freshly squeezed juices. They are particularly delicious. The cuisine is rich and varied. The restaurant has a great atmosphere. It is very convenient to go to the beach. The completely private coast, pool bar, and seaside spa are all very French in style, romantic and elegant. The butler service is so thoughtful and meticulous. I am very happy to stay for two nights. The experience is particularly great.

The hotel location and food absolutely fab. Would recommend and come again. But unfortunately the bar was away from the restaurant even going for a cup of tea was hard. As i am a wheelchair user was hard. I went to reception to ask for a wheelchair i was sent to enquiries. Which only had 2 wheelchairs available in the 3 hotels. One was being used the second was available. The rim was on but the the wheel was off and no foot rest. Unfortunately for safety reasons i didn’t take it. For 7 days i had been waiting for it to be fixed but no. Then the option they gave me was hiring one which was costing far too much for a day!!!