"Arrived to check in my partner's 89 year old grandmother only to receive a barrage of barking of dogs, and a chef leaning on the side of the check in desk with a tea towel over his shoulder. He grunted in an incredulously dulcet tone: "been trying to get hold of you to see if you're eating here or not". The man was stand-offish at best, clearly bored and wanting to go home. Furthermore, he was calling a landline in Dorset when we clearly would have left hours ago. Apropos of that, he acted like we were supposed to confirm that prior to arrival anyway! Nobody else in the hotel except the chap on reception. Our 89 year old guest rightly didn't feel comfortable there and so we left, not before having to pay for one of the two nights. While it was offered that we could reuse the other night at a later date, this was only within the next six months and as such had lapsed by the time we could go again. I Imagine it's fine in the Summer but don't go any other time, you'll get a welcome as musty as the smell of the building. Principle gripe with the chef - man looked like he could barely pick his knuckles off the ground."